We really enjoyed our stay here, beds were comfortable
Rachael
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Elvin
2025 年 6 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
convenient location. Quiet
Elvin
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Karen
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reception staff was very efficient in helping us do an early check in
Karen
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Dan J
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The check-in was quick and courteous. The room was quiet and spacious. Enjoyed the food in the dining room. All staff were polite and helpful.
Dan J
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Christopher
2025 年 6 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very convenient, very friendly staff. It’s home away from home when I visit Cranbrook.
Christopher
於 2025 年 5 月住了 1 晚
6/10 一般般
Warren,Rossland
家庭旅遊
2025 年 6 月 16 日
不喜歡:設施服務和住宿環境和硬體
1) The employees were friendly and helpful.
2) The room was clean.
3) The room was old and tired. Lots of wear and tear.
4) The breakfast look unappealing to me and my son (14) said it was fine, but was greasy. I did not eat anything as the options did not appeal to me.
5) staff did well considering the hotel was packed with sports teams - tough to deal with.
6) The sofa bed in 228 was ok, but the mattresses was old and tired.
7) my suggestion is to starting renovating and you will make your money back increasing rates over time.
8) Take a good look at your "net promoter scores" and look at your detractors to see where your blind spots are.
9) I would recommend to the budget travel.
10) reimagine and reinvent your hotel. Cranbrook has consistent business and leisure travel.
Warren
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Jennifer
家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度
Parking in the main lot is limited. Had to park around the back, which felt less safe than the front. Beds are very soft. The property is a little tired but a great stay for value.
Jennifer
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Heinz,Calgary
團體旅遊
2025 年 6 月 15 日
Nothing spectacular, but met the needs for what we were looking for. Bartender was awesome, too bad there was No Meatloaf.
Heinz
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Dave,Delta
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.
Dave
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Janet
2025 年 6 月 14 日
The bed was very very comfortable and I had a good nights sleep. The toilet bowl was not cleaned. One of the women who checked me in was kind of curt and unfriendly and the vibe was just off putting. They did, however, accommodate my request for a bottom floor room despite being pretty full and I appreciated it.
Janet
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Mike
情侶出遊
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
After many days of travel, we were booked on the 2nd floor here and would have had to use the stairs to get our gear to our room. We requested a move to the lower floor and, although it was a bigger room and more money, we weren't charged extra. It was very hot when we arrived but the room was cool with the AC on to greet us. Breakfast was better than most we had on our long trip and the lady serving the dining are was extremely friendly and helpful.
Mike
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Marie
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
I liked the height of the bed. It wasn't as high as the usual beds and was easier to get into. The hotel was clean and quiet.
Marie
於 2025 年 6 月住了 1 晚
2/10 很糟糕
laurie
家庭旅遊
2025 年 6 月 11 日
不喜歡:設施服務
We have checked in and our room smells musty. Though we are on the lower floor there was four stairs to get to the room, which was manageable, but the hot tub and swimming pool are inaccessible to anyone with disabilities. There is no elevator only a very large flight of stairs.
laurie
於 2025 年 6 月住了 1 晚
4/10 不太好
Brian
情侶出遊
2025 年 6 月 8 日
不喜歡:設施服務和住宿環境和硬體
On check in we were informed that a water pipe had broken and their kitchen was closed for dinner. Hotel is tired and definitely requires up dating. Toilet in room was not secured properly to the floor
Breakfast staff were not overly friendly and did not appear to enjoy their jobs.
Overpriced for an older property and would not stay again.
Brian
於 2025 年 6 月住了 1 晚
6/10 一般般
Drew
2025 年 6 月 7 日
Drew
於 2025 年 5 月住了 1 晚
6/10 一般般
Musse
2025 年 6 月 5 日
Musse
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Shauna
2025 年 6 月 3 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Don't waste your money
Shauna
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Louanne
情侶出遊
2025 年 6 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Only issue toilet rocks and needs adjusted
Breakfast was great , real dishes 🌻👏👏👏👏👏👏👏🌻and kind staffers
Louanne
於 2025 年 5 月住了 1 晚
10/10 有夠讚
sean
2025 年 6 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Free breakfast
sean
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Heather
情侶出遊
2025 年 6 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All nice
Heather
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Daniel
商務旅客
2025 年 6 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Used to be Cranbrooks top hotel. Still is good but a little worn.
Daniel
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Sharon
2025 年 5 月 19 日
Comfortable sleep , clean and breakfast was excellent !