Outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel B Unique - Adults Only

4.5 out of 5
Hotel B Unique - Adults Only
Carretera Playa San Juan Km 2.5, Cozumel, QROO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 175 reviews" "
Rating 8 - Good. 39 out of 175 reviews" "
Rating 6 - Okay. 11 out of 175 reviews" "
Rating 4 - Poor. 2 out of 175 reviews" "
Rating 2 - Terrible. 5 out of 175 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Apr 2024

8/10 Good

Rashea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel B Unique is a beautiful hotel. We celebrated our 1yr anniversary/mini moon there. They can use a new Chef in the kitchen the food was very mediocre and over priced for the quality and taste. The staff was very nice for the most part, we had two incidents at breakfast where it was hard to get a waiter even though it was not crowded. The first day we got there something happened with the plumbing and we were without water for 20 to 30 minutes. Overall we still had an amazing time celebrating our 1yr anniversary, the ocean view room is amazing they gave us a cute welcome note with chocolate covered strawberries. We would stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stuart C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed all the different seating options around the two pools. It did get a little crowded. When what I believe is cruise ship people came and stayed for the day. I would not have expected that type of clientele at the property. The snorkeling was great, the hot tub out on the point was great and we really enjoyed the ocean.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful was beautiful! Staff were very nice and welcoming. Hotel was clean. Definitely recommend. Food was delicious
Stayed 3 nights in Apr 2024

10/10 Excellent

Yuvi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Great value
Stayed 2 nights in Apr 2024
Response from Guest Experience on 2024/4/26
Dear YuviThank you for your comment, we are very glad you enjoyed your stay with us, we hope you come back soon.

10/10 Excellent

ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool property. Great staff. Would recommend.
Stayed 1 night in Apr 2024
Response from Guest Experience on 2024/4/26
Dear AshleyThank you for your comment and your recommendation, we really appreciate that you enjoyed your stay with us.

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Mayra Vargas on 2024/4/12
Thank you very much for your stay at Hotel Unique, we will see you soon,

10/10 Excellent

Summer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an amazing stay!! Great snorkeling right on the property.. very attentive staff
Stayed 3 nights in Apr 2024
Response from Mayra Vargas on 2024/4/12
We are very happy that you had a wonderful experience and that you enjoyed snorkeling and the magic of the sea, we hope to see you soon and that you have had a happy return home

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. We had an ocean facing view and it is only about 70 feet to the ocean. Felt like we are on a cruise ship looking out to the water it was so close.. beautiful. Property was clean and quite quiet. Staff was very helpful, especially front desk and Marco. Snorkeling off resort was quite good with lots of varieties of fish as well as a nice manta-ray, blow fish, colorful fish. I would recommend this place for sure . Was great !
Stayed 7 nights in Mar 2024
Response from Mayra Vargas on 2024/4/12
Thank you very much for sharing such a magical experience, we are happy to know that you have memorable moments and to know that the Reception and Marcos were part of that magical experience that you lived, we hope to see you soon and that you have a happy return home

10/10 Excellent

Jamie K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were so lovely and the snorkling out in front of the hotel was better than the snorkling we did on an excursion. The staff were all so kind and made excellent suggestions for local restaurants to dine at. The food at breakfast was delicious and the dinner we had there was also top notch. Although we did not participate in the daily yoga the classes looked so relaxing. Pool drinks and food service were awesome! The guac and the chicken nachos were to die for. We would most definitely come back to Hotel B Unique and recommend it to anyone. It's far enough out of the city of Cozumel but our daily morning walk to town was perfect.
Stayed 7 nights in Mar 2024
Response from Mayra Vargas on 2024/4/8
Thank you very much for sharing your magical experience with us, we are glad to have been part of those memorable moments, that you have enjoyed the wonder of this paradise as well as the staff, the warmth, the delicious food and we are proud to know that you have a unique experience, we look forward to seeing you soon,

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week and the property has stunning views and the staff are great especially Daniel and David so helpful.The rooms are very clean and comfortable the bed was amazing and very quiet at night. Cons : the fan in our room did not work , the jungle view room is great for the morning sunshine but the road is noisy . They advertised as an adult only Hotel but there were children everywhere!! There is a connecting hotel that allows children so they get to use the second pool in front of that hotel but they are basically in all the areas . Overall would definitely go back just not any time near spring break.
Stayed 7 nights in Mar 2024
Response from Mayra Vargas on 2024/4/8
Thank you very much for sharing your comments, we are very glad that you enjoyed your stay at Hotel B, we are happy to know that David and Daniel were part of this wonderful experience,We take into account every point of improvement and we hope that on your next visit everything is more than extraordinary,We hope to see you soon

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mayra Vargas on 2024/4/15
Thank you very much for your stay at Hotel Unique, we hope to see you soon and that you have a happy return home.

10/10 Excellent

Darleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the water. Snorkel right on site. Rooms were super SUPER clean and the staff/ service was amazing. Highly recommend!
Stayed 5 nights in Feb 2024
Response from Mayra Vargas on 2024/3/12
Thank you for you comments, we area glad that you enjoyed this experience and that we have been witnesses of your magical experience , we hope to see you soon !

10/10 Excellent

Jaime

Stayed 1 night in Feb 2024
Response from Mayra Vargas on 2024/4/8
Muchas Gracias por tu estadia en el Hotel Unique, deseamos verte pronto y que disfrutes nuevamente de la maravilla de este Hotel,Saludos sinceros

8/10 Good

Baijul, Markham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Met all the requirements we needed for this short trip. Great staff at the hotel. Would definitely visit again.
Stayed 3 nights in Feb 2024
Response from Mayra Vargas on 2024/3/18
Thank you for sharing your comments, we are very happy to know that your expectations were met and that you enjoyed this wonderful paradise. We hope to see you soon.

10/10 Excellent

Kimberly Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the B unique because it’s small and you get to know the staff. Marcella at the front desk was so helpful!! Good snorkeling. Food was good, but a variety for breakfast would be nice. Loved our ocean front balcony room.
Stayed 5 nights in Feb 2024
Response from Mayra Vargas on 2024/3/18
Thank you for your comments, we are happy to know that we were part of this magical experience and we hope to see you soon.

10/10 Excellent

Mehran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and conveniently located.
Stayed 3 nights in Dec 2023
Response from Mayra Vargas on 2024/3/18
Thank you for your visit, we hope that you return soon and enjoy this magical experience again.

8/10 Good

Rheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel in the North Zone.
We stayed at Hotel B several years ago and now prefer Hotel B Unique. While there are still issues with hot water and AC, the difficulties are less at B Unique. The sun area and ocean access are nice as is the pool. The restaurant menu tends Asian. The town is a quick taxi away and we’ve found a few taco spots where the food is cheap and delicious.
Stayed 1 night in Jan 2024
Response from Sheyla Gallegos on 2024/2/2
Dear Rhedafirst of all, I would like to offer you an apology for the things that were not entirely satisfactory to you during your stay.we appreciate your feedback about our Hotel and we are very grateful that you have enjoyed the detail that our facilities offer.we look forward to seeing you in the futurebest regards

6/10 Okay

Bradley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Loves the pools and how clean it was. Didn’t like how hard it was to get service for food and drinks. Lack of amenities. No gym and the “free” breakfast you didn’t get to choose what you had. Was impossible to even get a water at times.
Stayed 4 nights in Jan 2024
Response from Sheyla Gallegos on 2024/2/2
Dear BradleyThank you for taking the time to share your feecback with us.We understand your discomfort and we will take care to improve the supply, service and attention of our team. We look forward to welcoming you back to surprise you with an improved service.Thank you for choosing us

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice with a great view.
Stayed 6 nights in Jan 2024
Response from Sheyla Gallegos on 2024/1/29
Dear RobertWe are very grateful that you have taken the time to lettering to us, we assure you to pass your good comments to our staff, we hope to see you again soon.sincerely

8/10 Good

Kenneth, Leavenworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views, great location. Very clean , polite staff. Negatives: no lights in entry of room by closet and coffee machine. The wood chairs on concrete floor were extremely loud when moved. A set of pads on legs would fix this. Some street noise.
Stayed 7 nights in Jan 2024
Response from Sheyla Gallegos on 2024/1/21
We are glad you enjoyed the experience and we look forward to seeing you at a future date.Best regards!

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were outstanding MARCO = FRONT DESK/ cordinatiion VICTORIA /ANGELA SPA RUDOLFO( exceptional ) ,GASPER, JUAN, DANIEL , JORGE =SERVERS VICKY AND ALEX = CHEFS PERSONAL DINNER JESUS = CHEF
Stayed 4 nights in Jan 2024
Response from Sheyla Gallegos on 2024/1/21
Dear Phil We are very grateful that you have taken the time to lettering to us, we assure you to pass your good comments to our staff, we hope to see you again soon.

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely gorgeous. My room was simple but had everything I needed and I was very comfortable there. The amenities are absolutely amazing and the staff was great. Food/drinks were also wonderful. You won’t ever want to leave!
Stayed 4 nights in Dec 2023
Response from Sheyla Gallegos on 2024/1/21
Dear Halley we really appreciate your feedback about us, I hope you enjoyed how we cookeded your catch of the day.we wish see you again in the futurebest regards

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally loved the seaside views all day out the floor to ceiling sliding doors. The views could not have been better! The rooms are modern and cozy and super clean. Front desk service is amazing, from start to finish. Amazing massage, decent food, and poolside chill and bar/food service was superior. Try the nachos poolside! We knew there wasn't a beach here but the beach clubs south of the resort make up for that.
Stayed 7 nights in Dec 2023
Response from Sheyla Gallegos on 2024/1/21
Dear Eduardowe really appreciate your feedback about us, I hope you enjoyed how we cookeded your catch of the day.we wish see you again in the futurebest regards

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Dec 2023
Response from Sheyla Gallegos on 2024/1/21
Thank you so much for your good reviewwe hope see you soonbest regards

10/10 Excellent

Susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and prompt to help. They have a great partnership with scubadu for diving and fishing. They will cook your catch! This is my second year in a row and I will be back for sure!
Stayed 7 nights in Dec 2023
Response from Sheyla Gallegos on 2023/12/28
Dear Susan we really appreciate your feedback about us, I hope you enjoyed how we cookeded your catch of the day.we wish see you again in the futurebest regards

2/10 Terrible

KAMAL

Traveled with group
Disliked: Cleanliness, staff & service, amenities
This hotel is just for a day or two in needed of all the all-inclusive resort are fully booked. I don’t recommend for younger generations. They say adults only but I have seen some kids are playing around in day time. Area is good but service and food is bad. Expensive then USA and Canada that’s for sure.
Stayed 7 nights in Dec 2023
Response from Sheyla Gallegos on 2023/12/25
Dear Kaamalwe are so glad for your feedback and we are sorry to hear that your experience was not what you expected.We hope in the future you will give us the opportunity to change your mind about our hotels.best regards

6/10 Okay

Joseph A

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Facility construction low quality. Room floors concrete. Food terrible. Some wait staff need training. Expensive for what you get. No beach in a beach town? Adults "only" except for all the children that were there the same time as us. Did I say terrible food? Terrible food! View water side is nice and good showers.
Stayed 4 nights in Dec 2023
Response from Eduardo T. on 2023/12/22
Hello Joseph, thank you for letting us know your comments.We will take into consideration the service by the staff, as well as keeping the area exclusive for adults without minors. As well as improving the food.As for the beach, remember that Cozumel is a reef area and that gives us the wonder of having a vast marine life, I trust you have had the opportunity to snorkel.It would be a pleasure to give us the opportunity to welcome you again in this your home Hotel B Unique.

8/10 Good

valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best experience but the food at the restaurant was just not good :( also got a noise complaint in the middle of the day just playing music off of a small jbl speaker while getting ready for a wedding.
Stayed 3 nights in Dec 2023
Response from Eduardo T. on 2023/12/21
Hello Valerie,We appreciate that you enjoyed your experience.We will work on improving so that on your next visit you will enjoy a full experience.Best regards.

10/10 Excellent

TOMOHIRO

Stayed 1 night in Dec 2023
Response from Eduardo T. on 2023/12/21
Hello,It will be a pleasure to welcome you in this house again.Best regards.

6/10 Okay

Annika

Stayed 2 nights in Dec 2023
Response from Mayra Vargas on 2023/12/12
Muchas Gracias Annika,Por haber vivido la experiencia en Hotel B Cozumel & Unique, Los esperamos pronto!

2/10 Terrible

SCOTT

Liked: Cleanliness
Disliked: Staff & service
No VIP experience, didn’t care about this didn’t even get my $40 food and drink taken off until l complained. Should be removed from Hotels.com
Stayed 2 nights in Nov 2023
Response from Mayra Vargas on 2023/12/9
Mr ScottIt is a great dismay for us to read your experience and we are definitely pointing out each of your recommendations to work tirelessly to regain your trust and implement these improvements.Best regards !

10/10 Excellent

Naveen DMello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ocean front, snorkeling from the beach.
Stayed 1 night in Nov 2023
Response from Mayra Vargas on 2023/12/9
Naveen:We are happy that you enjoyed your stay and the magical experience. We hope to see you soon!

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Hotel B Unique. Overall, great hotel and just minutes away from downtown. Will definitely stay here again.
Stayed 6 nights in Nov 2023
Response from Mayra Vargas on 2023/12/12
Thank you for having stayed at Hotel B and Hotel Unique We are happy to know that you had a pleasant staySee you soon !

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and as always it starts with the staff, always friendly and helpful. Wait staff are the BEST! Kitchen can be slow but the food is excellent. Can't beat the views!!
Stayed 6 nights in Nov 2023
Response from Mayra Vargas on 2023/12/9
Steve:Thank you for your comments, we are happy to know that you enjoyed the magic of Hotel B & Hotel Unique, We hope you return soon,Best regards!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous View and Chill Central
This hotel is quiet and quaint and in a good location not too close or too far north of the cruise ship pier. The view toward the ocean is incredible as the sea is turquoise and azul in colour and alive! We hoped to snorkel, but it was too rough to do so during our stay. The endless-style pool was perfect to cool down and swim a few laps. We enjoyed relaxing on daybeds and watching the water. Each night we watched the sunset from our balcony and saw several cruise ships leave and head north past us. Breakfast was include-continental- and it was delicious. We had an option for room service as well. Lunch, especially recommended burger and club sandwich were very good sized portions (huge) and came with fries. The dinners on the other hand were disappointing as they tried to mix Asia and Mayan style cooking, but it didn’t seem to work out well. Would suggest go to town to one of many other restaurants.
Breakfast with a sea view
Delicious lunch
Sunset spent watching cruise ships go by
Night view from restaurant
Stayed 2 nights in Nov 2023
Response from Mayra Vargas on 2023/12/9
Dear Angela:We are happy that you enjoyed this magical experience,Thank you for such wonderful comments as it makes us continue in excellence every dayWe hope to see you soon !

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very pleasant hotel, rught on the water with 2 pools, hot tub, and a platform in the sea.
Stayed 1 night in Nov 2023
Response from Mayra Vargas on 2023/12/9
Thank you very much for your comments, we are glad that you enjoyed this magical experience in the pool, platform and areas.We hope to have you soon,

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and modern . Pool are is very nice, snorkeling is wonderful there.
Stayed 2 nights in Oct 2023
Response from Sheyla Gallegos on 2023/12/14
Thank you very much for your comments, we are glad that you enjoyed this magical experience in the pool,the snorkel and areas.We hope to have you soon,best regards

10/10 Excellent

Wes, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven’t stayed in every property on Cozumel island, but I can all but guarantee this is the BEST property on Cozumel island save a multimillion dollar mansion. Do not stay at one of the outdated all-inclusive hotels and waste your money. Stay here and spend what you would have at other international properties on excursions and spa treatments. They need to showcase the food here more, as a chef it is in my opinion DIVINE in its conception and execution. The staff can be timid and respectful, but bellman David stands out as a real character, with his comedic personality and Mayan charm. The property is every bit as nice as the stunning photographs here within.
Stayed 6 nights in Oct 2023
Response from Sheyla Gallegos on 2023/12/14
Dear Wes,Thank you very much for your comments. We are honored of David being part of our family, we will delivered your comments to him. We are really pleased to hear your good comments and are excited to welcome you back in the future.best regards

10/10 Excellent

Merriya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. Highly recommend.
Response from General Manager on 2023/10/7
Dear Merriya,Thank you so much for your comments!We hope to welcome you again.Have a happy week!

10/10 Excellent

Marcos

Stayed 4 nights in Sep 2023
Response from Mayra Vargas on 2023/12/12
Estimado MarcosGracias por haber estado en Hotel B & Hotel Unique y que hayan disfrutado su estadía, Los esperamos pronto !Saludos cordiales

10/10 Excellent

dennis, seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It all was wonderful.
Stayed 4 nights in Sep 2023
Response from General Manager on 2023/10/6
Dear Dennis,Thank you so much for your comments.We feel so hapy to know you had a wonderful time with us,We hope to welcome you soon!

10/10 Excellent

Toy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must see. I enjoyed every second of my stay. The staff is top notch, and the facilities are sleek and amazingly comfortable put together.I will be back in the future.
Stayed 4 nights in Sep 2023
Response from General Manager on 2023/9/11
Dear Toy,Thank you so much for your comments! We are very glad to know you had a great time with us!We hope to welcome you soon!

10/10 Excellent

Eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel B Unique charmed us as a couple. Elegantly blending modern design with local allure, the warm staff made us feel at home. Our room offered breathtaking views and the refreshing swimming pool area added to the romance. Culinary delights and attentive service made our stay truly memorable. Perfect for couples seeking a relaxing luxurious getaway.
Stayed 2 nights in Aug 2023
Response from General Manager on 2023/8/27
Dear Eve,Thank you so much for your comments.We are truly happy to know you had an amazing experience with us, in every aspect.We hope we can welcome you soon!

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! It’s people, vibe, etc. Our only recommendation is about keeping the concept of the hotel aligned with its regular operations. It would be nice if they spread some consciousness about coexistence with nature, specially the sea. A few things we noticed were one of the red sofas of the island was broken and the filling material was going straight to the sea, where fish were eating it. Also, we were able to remove crown caps from the sea while swimming, caps coming from the beers available in the cooler on the island - that is in addition to some hotel room cards, having room cards as bracelets might be more convenient to prevent this. We also noticed people not being very respectful with the reef while snorkeling. We believe that having that beautiful reef is a one of the hotel’s gem. The prevention of its decay must be seriously considered.
Response from General Manager on 2023/8/20
Dear Liliana,First of all thank oyu so much for choosing us and sharing your comments with us!We have already put our hands to work, and we have fixed the problem of the red sofas, since our purpose is to protect the natural beauty and the environment. The whole team will do their best to also encourage our dear guests to continue caring for nature, we are trying to become a plastic free hotel.I appreciate all your feedback and we will keep all our efforts focus to ur goal.Thank you again, we hope to welcome you again!

6/10 Okay

ROGELIO, bay shore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best in conzumel
Stayed 1 night in Jul 2023
Response from General Manager on 2023/8/17
Rogelio,Thank you so much for your comments!We hope to welcome you soon!

10/10 Excellent

ruben

Stayed 1 night in Aug 2023
Response from Gerente general on 2023/8/15
Ruben,Gracias por elegirnos y por sus comentarios!Esperamos poder estar disfrutando de su presencia nuevamente!Que tenga un magico dia!

8/10 Good

Monaliza Oliveira Da

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Gerente general on 2023/8/14
Monaliza,Muchas gracias por dedicar un tiempo a escribir un comentario.Esperamos poder recibirlos nuevamente y mejorar la experiencia.Que tenga una magica tarde.

10/10 Excellent

Romina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was attentive and kind. David suggested the best loc places to go to eat on top of being very nice. Our spa treatments my husband and I got were outstanding. Itzel, the spa manager, was very kind and we scheduled our treatments without issue. The food and drinks were amazing as well and the hotel is located in a great snorkeling spot, you can just rent some gear and snorkel. The location of the hotel is a dream and very calm. We were sad to go but we definitely plan on returning.
Stayed 3 nights in Jul 2023
Response from General Manager on 2023/8/7
Dear Romina,Thank you for sharing your comments with us!We are very pleased to hear that you enjoyed every aspect of your experience with us. We are very happy that you met David and Itzel, we are very happy to have them on our team.We look forward to welcoming you soon!

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Hotel B Unique. I loved how serene and quiet it was since it is adults only. The service was great overall and the property as well as the rooms were squeaky clean!! Cleanest hotel I’ve ever stayed in. The included breakfast at the restaraunt downstairs was also delicious and healthy. I will be coming back very soon
Stayed 4 nights in Jul 2023
Response from General Manager on 2023/7/29
Dear Giselle,Thank you so much for your wonderful review! We're thrilled to hear that you absolutely loved your stay at Hotel B Unique. Our serene and quiet environment, designed exclusively for adults, aims to provide a relaxing experience for our guests.It's fantastic to know that you enjoyed the excellent service and found our property and rooms to be impeccably clean. We take pride in maintaining high standards of cleanliness to ensure our guests' comfort.We're delighted that you relished the delicious and healthy breakfast at the restaurant downstairs. We believe starting the day with a great meal sets the tone for an amazing stay.Your kind words mean a lot to us, and we can't wait to welcome you back very soon! If there's anything specific you'd like us to arrange for your next visit, feel free to let us know. Thank you again for choosing Hotel B Unique, and we look forward to making your next stay even more enjoyable!