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Luna Hotel Serra da Estrela

4.0 star property
Family ski hotel with indoor pool

Choose dates to view prices

Luna Hotel Serra da Estrela welcomes guests with a mountain setting, garden, and playground. Kids enjoy the arcade and pool, while adults can play tennis or billiards. Everyone appreciates the WiFi and on-site bike rentals for exploring the surroundings.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NT$3,116
NT$3,303 total
includes taxes & fees
Dec 18 - Dec 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room (Single Use)

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room (Single Use)

Highlights

Soundproofed
TV
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

Highlights

Soundproofed
TV
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
In-room safe
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
TV
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Free rollaway/extra beds
TV
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
TV
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/tub combination
Minibar
Satellite channels
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Penhas da Saude, Covilhã, 6200-073

What's nearby

  • Covão d'Ametade - 8 min drive - 6.2 km
  • University of Beira Interior - 13 min drive - 8.0 km
  • Ski resort of Serra da Estrela - 14 min drive - 10.5 km
  • Praca do Municipio - 14 min drive - 8.4 km
  • Torre - 15 min drive - 11.3 km

Getting around

  • Covilha Station - 23 min drive

Restaurants

  • ‪Mística - A Cervejaria Benfiquista - ‬14 min drive
  • ‪Restaurante Pousada Serra Da Estrela - ‬5 min drive
  • ‪Pizzaria Mamma Mia - ‬14 min drive
  • ‪Bar - Pousada da Serra da Estrela - ‬5 min drive
  • ‪Covilhã Jardim - ‬14 min drive

About this property

Luna Hotel Serra da Estrela

Upscale family-friendly hotel in the mountains
At Luna Hotel Serra da Estrela, you can look forward to a terrace, a garden, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski lessons, and ski storage. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Bike rentals, 2 outdoor tennis courts, and luggage storage
  • A banquet hall, multilingual staff, and a billiards/pool table
  • A ballroom, 1 meeting room, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • 70-cm TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Exterior
Pousada da Serra da Estrela - Historic Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 341 reviews
The price is NT$3,389
NT$3,593 total
includes taxes & fees
Dec 15 - Dec 16
Pousada da Serra da Estrela - Historic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski lessons
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 70-cm TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hotel Serra Da Estrela
Luna Serra da Estrela
Serra Da Estrela Hotel
Luna Serra Da Estrela Covilha
Luna Hotel Serra da Estrela Hotel
Luna Hotel Serra da Estrela Covilhã
Luna Hotel Serra da Estrela Hotel Covilhã

Frequently asked questions

Does Luna Hotel Serra da Estrela have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Luna Hotel Serra da Estrela?

As of 2025/12/14, prices found for a 1-night stay for 2 adults at Luna Hotel Serra da Estrela on 2025/12/18 start from NT$3,116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luna Hotel Serra da Estrela pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Luna Hotel Serra da Estrela?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at Luna Hotel Serra da Estrela?

Check-out is at noon.

Where is Luna Hotel Serra da Estrela located?

Located near the slopes, this Covilhã hotel is in the mountains and within 9 mi (15 km) of Covão d'Ametade, Ski resort of Serra da Estrela, and Torre. Sacred Art Museum and Igreja de Santa Maria are also within 9 mi (15 km).

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Reviews

Luna Hotel Serra da Estrela Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 267 reviews
Rating 8 - Good. 108 out of 267 reviews
Rating 6 - Okay. 30 out of 267 reviews
Rating 4 - Poor. 12 out of 267 reviews
Rating 2 - Terrible. 3 out of 267 reviews

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2025

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the mountains, great breakfast with reserved times, room had a great view
Stayed 1 night in Feb 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful place

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by
Stayed 1 night in Jun 2023

10/10 Excellent

Simon

Views
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff and location

Room was super clean and comfortable. Staff extremely kind and helpful.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Quiet rural location.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good experience and I recommend...I'm planning to come back
Stayed 1 night in Jan 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money
Stayed 1 night in May 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.
Stayed 1 night in Sep 2024

8/10 Good

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay on a long trip.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for us

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel outside of Covilhã, half way up the mountain. Idyllic location and great view. Our room was not well cleaned, especially the bath room was not. Neither was the cutlery and porcelain at the breakfast clean. Staff at reception could not answer our questions about mountain trails. In general, the staff at the reception could be more service-minded. The employees at the bar were the best part of this hotel experience, very sympathic.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help
Stayed 7 nights in Jul 2023

4/10 Poor

Helene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel didn’t honour paid and confirmed reservation

When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great
Stayed 1 night in Sep 2025

6/10 Okay

María Dolores

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Experiencia regular

La estancia regular. La habitación pequeña , antigua,las Los armarios estropeados y viejos . No había enchufes para cargar los teléfonos . La ducha minúscula . En plena ola de calor pasamos un día entero sin aire acondicionado . En el desayuno el segundo día no había zumo natural . El personal muy amable , pero los servicios escasos para un hotel de cuatro estrellas .solo pusieron 1 día 1 gorro de baño , ni champú , ni acondicionador . El segundo día nada .Las toallas para la piscina son de alquiler y los gorros de pago , cuando en ningún sitio avisan de que hace falta gorro para la piscina , sino me lo hubiese llevado de casa
Stayed 2 nights in Aug 2025

6/10 Okay

Carina

Liked: Cleanliness, staff & service

Podia ser melhor…

A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue imprenable!
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour très cool

séjour très cool
Stayed 3 nights in Jun 2025

6/10 Okay

Eamonn

Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing and should be a 3 star

On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again.
Tiny dated bedroom
Wardrobe
20 year old TV
Bathroom
Stayed 2 nights in May 2025

6/10 Okay

GRACIELA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Médio

Hotel precisa de muita renovação. Quarto muito velho, não aquecia direito, cobertores e travesseiros velhos e banheiro sem aquecimento. Cafe da manhã/ pequeno almoço espartano. Piscina bem limpa. Não trm infraestrutura para limpar a neve mais vezes na entrada. Localização excelente.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities
Solicite um quarto com 3 camas, sendo uma de casal e uma de solteiro, mas o que nos foi dado foi uma cama de casal e uma cama extra. Essa cama extra é zero em questão de conforto, o colchão já estava muito usado.
Stayed 1 night in Jan 2025