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科圖拉溫德姆拉昆塔套房飯店的評分

2.5 out of 5
科圖拉溫德姆拉昆塔套房飯店
677 North Baylor Ave, Cotulla, TX

評論

7.8

不錯哦

10 分，有夠讚；107 則評論中有 50 則" "
8 分，不錯哦；107 則評論中有 21 則" "
6 分，一般般；107 則評論中有 14 則" "
4 分，不太好；107 則評論中有 12 則" "
2 分，很糟糕；107 則評論中有 10 則" "

7.8/10

整潔度

8.2/10

員工素質

6.4/10

設施服務

7.8/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

James

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Angie

喜歡：整潔度、員工素質和住宿環境和硬體
Great service!!
於 2024 年 4 月住了 1 晚

6/10 一般般

Gary

不喜歡：住宿環境和硬體
The property was in need of cleaning and repair
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Tammy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

4/10 不太好

Robert

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is pretty run down. Ice maker was out of order. Water fountain out of order. No room service, apparently they were fired that same day. Worst part was it was not clean. Pretty sure the sheets were not changed. And there was used hand towels, they had makeup on them. The shower was worn down, pealing and just nasty. The wall had paint peeling. The room was non smoking but smelled like cigars. Overall, I would not stay there again, due to the cleanliness.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月12日回覆
Dear Robert Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, in regards to the ice machine and water fountain we do have signs that point to their respective replacements, the peeling paint in your restroom is due to ongoing renovations and we are sorry you had to witness it in its unfinished state and had you reached out to us we would have gladly assisted in any of the issues you had. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences and gladly look forward to the day you return. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Stephanie Patel General Manager Wyndham Laquinta Hotels

2/10 很糟糕

Joseph

家庭旅遊, 親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I would never stay here again. The hotel and room are filthy. They smell bad and have black mold. I had to request a room change due to the condition on the restroom. The new room was not much of an improvement. The lobby was dirty.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月11日回覆
Dear Joseph Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

2/10 很糟糕

Servando

商務旅客, 團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Mal olor en la habitación y mal trato en recepción
於 2024 年 2 月住了 1 晚
Stephanie 於 2024年2月20日回覆
Dear Servando Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral Manager

4/10 不太好

Nataly

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質和設施服務
The face that there’s no access to the dining area for utensils/ plates etc is inconvenient. The bathrooms were obviously not clean, the sheets were stained. The staff isn’t aware of what rooms are occupied or not. Almost had someone walk in my room when I was still sleeping.
於 2024 年 1 月住了 1 晚
Stephanie 於 2024年1月24日回覆
Dear NatalyThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie Patel General ManagerLa Quinta Inn & Suites Cotulla TX

6/10 一般般

Jorge

於 2024 年 1 月住了 1 晚
General Manager 於 2024年3月11日回覆
Dear Jorge Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla.Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

2/10 很糟糕

Martin

於 2023 年 12 月住了 1 晚
Stephanie 於 2024年1月9日回覆
Dear MartinThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

4/10 不太好

Rosalina

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Looks like the don’t use the rooms for years, to dusty! Need to clean the carpets and rooms.
於 2024 年 1 月住了 1 晚
Stephanie 於 2024年1月9日回覆
Dear RosalinaThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

8/10 不錯哦

Ariana

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
Staff was great.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Orlando Rafael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente
Solo estuve de paso.. pero en general todo fue excelente. El personal amable, y el desayuno bien surtido, sin duda me hospedare ahi en mi siguiente paso
於 2023 年 12 月住了 1 晚

6/10 一般般

Nancy

於 2023 年 10 月住了 1 晚

6/10 一般般

Nancy

於 2023 年 10 月住了 1 晚

8/10 不錯哦

Oscar

於 2023 年 10 月住了 1 晚

2/10 很糟糕

Ricardo

不喜歡：整潔度、員工素質和住宿環境和硬體
In general dirty gross nasty , bed bugs , all facility in bad shape , staff not dress properly really bad experience
於 2023 年 10 月住了 1 晚
Stephanie 於 2023年10月9日回覆
Dear Ricardo Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

4/10 不太好

Frank

寵物同遊, 家庭旅遊
不喜歡：員工素質和住宿環境和硬體
When reviewed through expedia, this motel was identified as pet friendly. Nothing else regarding pets. But when I checked in, the rate was increased $25 per day for my chihuahua. They said it was on their web site. I could have stayed elsewhere for less cost if I had known. Never received linen renewal during the two day stay. Maybe this is on the web site too.
於 2023 年 10 月住了 2 晚
Stephanie 於 2023年10月8日回覆
Dear Frank Your feedback is very important to us. In Regards to Pet Fees, all pet policies including the fees are on our Hotel Website as well as all 3rd party websites. 2nd due to the nature of being a pet room Housekeepers are not allowed to clean pet rooms until the guest asks for cleaning. We appreciate the time you took to share your concerns.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

10/10 有夠讚

Obed

於 2023 年 9 月住了 1 晚
Stephanie 於 2023年10月8日回覆
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

2/10 很糟糕

Samuel

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Stephanie 於 2023年9月17日回覆
Dear Samuel,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

6/10 一般般

Sheila

家庭旅遊
喜歡：整潔度
Disappointed
Check out took along time. Our room smelled weird. My daughters room was a bit warm. Breakfast was the most minimal amount of choices. I always stay at La Quintas and this was definitely not up to the normal standards
於 2023 年 9 月住了 1 晚
Stephanie 於 2023年9月5日回覆
Dear Clayton,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

6/10 一般般

Sonia

家庭旅遊
不喜歡：住宿環境和硬體
Fast check in and out. The pool was disgusting and not at all usable. I picked this hotel so that we could utilize the pool - website did not indicate at all that the pool was out of service. Water was black and all chairs were destroyed.
Stephanie Patel 於 2023年6月16日回覆
Dear Debra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Stephanie Patel General Manager La Quinta Inn & Suites Cotulla TX

2/10 很糟糕

Mona L

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful experience
Never again we’ll I ever stay here they changed us from rooms 3 times finally gave us a decent room then the air stopped working and No breakfast it was just over all awful and way over priced it was a very very horrible experience
於 2023 年 4 月住了 1 晚
Stephanie 於 2023年4月26日回覆
Dear Mona,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

6/10 一般般

Rogelio

於 2023 年 4 月住了 1 晚
Stephanie Patel 於 2023年4月12日回覆
Dear Mr. Rogelio, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to seeing you soon.

2/10 很糟糕

Crispin，Brownsville

於 2023 年 1 月住了 1 晚
Stephanie 於 2023年3月7日回覆
Dear Salim,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

2/10 很糟糕

Genaro

商務旅客, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I will never stay in tha hotel again
Stephanie 於 2023年1月10日回覆
Dear Genaro,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was an unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

4/10 不太好

Raymond

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Not a Quinta inn looks and feels like motet.
Room was not real clean. Hallways were dirty, lobby was dirty, walls were dirty bathroom cealing was luaking water.
於 2022 年 12 月住了 1 晚
Stephanie 於 2023年1月10日回覆
Dear Raymond,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was an unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

10/10 有夠讚

Katy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 9 月住了 1 晚

4/10 不太好

Karen

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My room did not have any cold water only very hot so unable to take a shower. The staff on duty didn’t care or offer a solution (I had already paid through Expedia). The room was also dark due to several lightbulbs in the lamps missing. Staff were rude, unhelpful & unfriendly.
於 2022 年 8 月住了 1 晚
Stephanie Patel 於 2022年10月13日回覆
Dear Karen,Thank you very much for your recent stay with us. We certainly appreciate your feedback. I am very sorry that you had to face inconvenience with our staff. I will certainly direct this matter immediately with our staff and take appropriate action. Thanks again. Looking forward to see you soon.

10/10 有夠讚

Deborah

家庭旅遊
喜歡：客房舒適度
Mold in room
Our stay was ok but the room had a very bad musky smell. There was a lot black mold around the vent in the bathroom. We stayed in room 214.
於 2022 年 9 月住了 1 晚
Stephanie Patel 於 2022年9月19日回覆
Dear Ms. Deborah, I appreciate your recent stay with us and your feedback. I will surely share your response with our team and we will look into the issue in room. Thanks again and looking forward to seeing you soon

10/10 有夠讚

Adele

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great visit
VERY PRETTY ROOM IN EXCELLENT CONDITION. WE'LL STAY HERE AGAIN.
於 2022 年 7 月住了 1 晚
Stephanie Patel 於 2022年7月26日回覆
Dear Adele, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

10/10 有夠讚

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Better than anything in Laredo
One of the nicest places I've stayed at in 40 plus years of hotels and living on the road. Great staff great service fantastic little breakfast tacos highly recommended. stop before you get to The madness in Laredo stop now and stay at this place
於 2022 年 7 月住了 1 晚
Stephanie Patel 於 2022年7月18日回覆
Dear guest, Thank you very much for your recent stay with us. We appreciate your feedback and business. Looking forward to seeing you soon.

6/10 一般般

Juan

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Staff was not friendly
於 2022 年 7 月住了 1 晚
Stephanie Patel 於 2022年7月26日回覆
Dear Juan, Thanks for your feedback. We certainly appreciate your business. Looking forward to see you soon.

10/10 有夠讚

Kevin

商務旅客
喜歡：整潔度和客房舒適度
Great place to stay.
Very nice hotel with Clean and comfortable beds. We had an issue with the signal on our TV and Ashley came right upstairs and fixed it. AC and Refrigerator worked great!
於 2022 年 7 月住了 1 晚
Stephanie Patel 於 2022年7月26日回覆
Dear Kevin, Thanks for your feedback. I appreciate your business and positive response. Looking forward to see you soon.

10/10 有夠讚

Emilia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great!
Very nice owners and honestly one of if not the best hotels in Cotulla. Thank you for the wonderful stay.
於 2022 年 6 月住了 1 晚
Stephanie Patel 於 2022年6月9日回覆
Dear Emilia, Thank you for your recent stay with us. We appreciate your business and thank you for taking time to provide us with your feedback. Looking forward to see you soon.

10/10 有夠讚

Donald

於 2022 年 5 月住了 1 晚
Stephanie Patel 於 2022年6月4日回覆
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

8/10 不錯哦

Pamela

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 5 月住了 1 晚
Stephanie Patel 於 2022年6月2日回覆
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to seeing you soon.

10/10 有夠讚

Edward

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel is great the pool not so much!
Overall the hotel itself is great however the pool sure could use some TLC. Lots of debris floating in the water and the was was very murky and green.
於 2022 年 5 月住了 1 晚
Stephanie Patel 於 2022年7月5日回覆
Dear Edward, Thank you for your recent stay with us. We appreciate your feedback and your business. We will share your feedback with our chief engineering department and have them look into pool water. Thanks again. Looking forward to see you soon.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
El primer cuarto que nos habían dado, holía demasiado a cigarro, pero inmediatamente baje al lobby y me cambiaron el cuarto. Se supone que todo el hotel es no fumar pero alguien no hizo caso.
於 2022 年 5 月住了 1 晚
Stephanie Patel 於 2022年5月15日回覆
Thanks for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

10/10 有夠讚

Larry

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 1 晚
Stephanie Patel 於 2022年4月30日回覆
Dear Larry, Thank you for your recent stay at our hotel. We appreciate your feedback as well as your business. Looking forward to see you soon. Thanks again.

10/10 有夠讚

Larry

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 1 晚
Stephanie Patel 於 2022年5月6日回覆
Dear Larry, Thank you for you recent stay with us. We appreciate your feedback and business. Looking forward to see you soon.

10/10 有夠讚

Larry

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 1 晚
Stephanie Patel 於 2022年4月26日回覆
Dear guest, Thank you very much for your recent stay with us. We appreciate your feedback and business. Looking forward to see you soon.

10/10 有夠讚

Esmeralda

於 2022 年 4 月住了 1 晚

4/10 不太好

Jordin

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 4 月住了 1 晚
Stephanie Patel 於 2022年4月10日回覆
Dear Valuable guest, We appreciate you taking time to provide us rating. If you need to have any discussion or talk to management team, feel free to call at hotel line. Thanks.

8/10 不錯哦

Ricardo

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay. Helpful front desk. Good hotel.
於 2021 年 9 月住了 1 晚
Stephanie Patel 於 2021年9月8日回覆
Dear Ricardo, Thank you for your recent stay with us. We appreciate your business and your feedback. Thank you for recognizing our staff performance. Looking forward to see you soon.

6/10 一般般

Elizabeth

家庭旅遊
於 2021 年 8 月住了 1 晚

8/10 不錯哦

Logistics

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 1 晚
Stephanie Patel 於 2021年6月22日回覆
Dear guest, Thanks for your recent stay with us and your feedback. We appreciate your business very much. Looking forward to seeing you soon.

10/10 有夠讚

Kristina

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 1 晚
Stephanie Patel 於 2021年3月23日回覆
Dear Ms. Kristina, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

2/10 很糟糕

真實旅客

不喜歡：整潔度和員工素質
於 2021 年 2 月住了 2 晚
Stephanie Patel 於 2021年3月9日回覆
Dear guest, We appreciate your feedback and understand that you are upset due to electricity outage at our hotel. I am sure you understand that situation was not in our hand to control since many businesses and homes were out of utilities in state of Texas. Looking forward to see you in near future. Thanks again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean and everything was according to our expectations, very pleased with our stay during Covid season
於 2021 年 1 月住了 1 晚
Stephanie Patel 於 2021年1月12日回覆
Dear guest, Thank you for your recent stay with us. We appreciate your feedback as well as your business. Looking forward to see you soon.