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科圖拉燭木套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
科圖拉燭木套房飯店 - IHG 旗下飯店
547 Las Palmas Blvd, Cotulla, TX

評論

8.0

非常好

10 分，有夠讚；48 則評論中有 24 則" "
8 分，不錯哦；48 則評論中有 11 則" "
6 分，一般般；48 則評論中有 7 則" "
4 分，不太好；48 則評論中有 1 則" "
2 分，很糟糕；48 則評論中有 5 則" "

7.6/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

8.2/10

住宿環境和硬體

7.2/10

環保程度

評論

10/10 有夠讚

Daniel

於 2024 年 2 月住了 2 晚

8/10 不錯哦

Elizabeth

於 2024 年 1 月住了 1 晚

6/10 一般般

Ronda，Waldorf

喜歡：員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love the hotel, the only place we stay when visiting cotulla
於 2023 年 7 月住了 1 晚

4/10 不太好

Victor

不喜歡：整潔度
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Daniel

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay, no breakfast provided
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Raquel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Check in went well. The water ran a bit in the toilet. Every thing else was fine.
於 2023 年 3 月住了 2 晚

6/10 一般般

Aaris

商務旅客
喜歡：整潔度和住宿環境和硬體
The clerks were new
於 2023 年 3 月住了 1 晚

2/10 很糟糕

Alma

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Cucarachas pequeñas.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Roxann

於 2023 年 1 月住了 1 晚

10/10 有夠讚

Kaylyn

2/10 很糟糕

CRISTOBAL ISLAS

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
Too Dirty

10/10 有夠讚

Jerome

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Awesome
Very pleasant and enjoyable time. Nice size room on the ground floor wuth a small kitchen. They have onsite shampoo, conditioner, hand soap, and lotion by DOVE😉. The trash cans were LARGE. Staff was so helpful and friendly always with a smile🙂. Easy in/out. They keep their floors cleaned daily with shampooing. It's an extended stay so no breakfast as you have a kitchen, but complimentary coffee. The oilfield workers are there and the hotel was still clean overall.
於 2022 年 12 月住了 2 晚

10/10 有夠讚

Eliud

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything fine….. just the at conditioning was a bit noising….
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Alicia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We arrived earlier then check in time. And they still found us a room available to check in early!! Very happy
於 2022 年 4 月住了 1 晚

2/10 很糟糕

Guillermo

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Don't know how reservations work.
We reserved a handicap cap room with two queen beds several weeks in advance and called the hotel in the early pm to let them know that we were going to arrive late. We arrived late to find out that they had given our room to someone that arrived earlier than us is what we were told. This incident reminds me of that episode in Seinfeld that they know how to take a reservation but not how to keep it. The room had been paid for even if we hadn't shown up at all. They ended up giving us a king size bed for a family of 4 with a kid in a wheelchair and said they didn't have a roll away bed or anything else to make up for their own mistake. I ended up sleeping on a recliner. Terrible customer service. Trying to get them to give us extra pillows was a laughing matter as well since I was told they could only provide one extra pillow and that is it.
於 2021 年 11 月住了 1 晚

2/10 很糟糕

Nicole

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rude staff. Dirty bathroom. Did not fulfill
於 2021 年 10 月住了 7 晚

10/10 有夠讚

Frances

於 2021 年 9 月住了 1 晚

6/10 一般般

Clayton

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
It was good
於 2020 年 12 月住了 1 晚

10/10 有夠讚

William

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant experience with ample space
Due to an extended stay in Cotulla for work I chose to stay at Candlewood for the suite style rooms. It was nice to have ample space and amenities during my stay. The hotel was clean and the cleaning service came by daily to tidy up while I was at work. Will stay here again.
於 2021 年 3 月住了 5 晚

6/10 一般般

真實旅客

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Room was not cleaned properly.bathroom had hair on floor.also room smelled weird
於 2021 年 2 月住了 1 晚

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Overall good stay
The room was clean and in good condition. The hotel seemed to have a few maintenance issues.
於 2021 年 1 月住了 1 晚

10/10 有夠讚

Laura，Cotulla

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very Clean and had everything I needed to make my husbands bday dinner special.
於 2021 年 1 月住了 1 晚

10/10 有夠讚

Robert

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 1 月住了 1 晚

10/10 有夠讚

Benito

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Little paradise
Very comfortable will definitely stay here again
於 2020 年 12 月住了 1 晚

8/10 不錯哦

Lucia

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
Overall good room. Could have had cleaner floors or a broom in the room for me to sweep myself.
於 2020 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
Inexpensive with the feel of home.
Love candlewood hotels. The check in girl was awesome. The room was what we expected however the tile flooring was pretty gross. Just needed to be mopped with clean water. Live that they have the workout room and free laundry connected so i could kill two birds AND still watch tv!
於 2020 年 10 月住了 1 晚

10/10 有夠讚

Ethen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dry nice place to stay.
於 2020 年 3 月住了 6 晚

8/10 不錯哦

Stream

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Always stay
We always stay at this hotel everyone is really nice there.
於 2020 年 2 月住了 2 晚

10/10 有夠讚

Cindy，Texas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice rooms. Clean, spacious and a very nice kitchen setup
於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo excelente!! Regresaré, sin duda el mejor hotel en el que nos hemos quedado
於 2019 年 12 月住了 1 晚

2/10 很糟糕

真實旅客

於 2019 年 11 月住了 1 晚

8/10 不錯哦

JB

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚

6/10 一般般

S.ol

The receptionist started asking me personal questions and it made me feel uncomfortable and unsafe. The location is full of oil workers and I arrived late at night, I couldn’t sleep at all.
於 2019 年 4 月住了 1 晚
Daly 於 2019年5月3日回覆
Good morning, I apologize for the inconvenience. The Guest service representative needs to ask for phone, email and confirm with your ID your information, sometimes they just want to be nice. Unfortunately I can’t see your reservation to check who checked you in and speak with my employee. Again, I’m sorry about the inconvenience. Idalia Escamilla General Manager

10/10 有夠讚

victor，Cotulla texas

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything's good help desk is really helpful well
於 2019 年 2 月住了 1 晚

10/10 有夠讚

Jerry

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 3 晚

8/10 不錯哦

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good room
Business trip. Comfortable room.
於 2018 年 11 月住了 1 晚

8/10 不錯哦

Gary

喜歡：員工素質、住宿環境和硬體和客房舒適度
Good room with little deficiencies.
Bed smaller than a queen. crumbs on floor when we entered the room. All else fine.
於 2018 年 8 月住了 2 晚
Idalia 於 2018年8月21日回覆
Good afternoon Gary, I'm very sorry about the inconveniences, I hope you give us a chance to serve you better. Thank you, Idalia Escamilla/General Manager

10/10 有夠讚

Wes

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 1 晚

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 4 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay for Work
it was good for work.

8/10 不錯哦

Rick B

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Kristy

喜歡：員工素質

10/10 有夠讚

Barbaree，Hampton, GA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Candlewood Suites - Cotulla, TX
Room was excellent. Will continue to use Candlewood Suites for future stays in Cotulla.