"Really poor experience at this hotel. We were travelling with our premature newborn and the smoke from the forest fires was overhead and thick. We requested to cancel our room to get him somewhere safer away from the fires and they refused to cancel."
"We were there at the height of the forest fires and had to make a flight in Bordeaux and the staff were extremely well informed and concerned. The hotel is perfectly situated. the bathroom did flood, but other than that everything was exactly as advertised."
"We had an amazing stay at les Vagues, the property is perfectly located, amenities and room absolutely amazing with the ocean directly at the bottom of the steps of the hotel spa."
All Suites Appart Hôtel Bassin d'Arcachon - Dune du Pilat
10/10 Excellent
"The room was very clean. However, the patio was not clean. The staff when we check in was wonderful. Parking was very easy. The location was very easy to access to shops, groceries, etc. The view to the lake is beautiful . Highly recommend to this place."