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2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.2 out of 5 Very Good
4,003 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

游泳池
免費無線上網
免費機場接駁車
空調
Spa
餐廳

Cleaning and safety practices

  • 消毒清潔
  • 提供手部清潔用品
  • 個人防護裝備

Map

附近地區

熱門景點Venetian Macao Casino步行 3 分鐘
熱門景點City of Dreams步行 13 分鐘
熱門景點Cotai Strip步行 16 分鐘
機場Macau (MFM-Macau Intl.)開車 7 分鐘

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關於此地區

Cotai

Located in Cotai, Sheraton Grand Macao, Cotai Strip is connected to a shopping center. Looking to enjoy an event or a game while in town? See what's going on at Cotai Arena. Spend some time exploring the area's activities, including golfing.
查看Cotai旅遊指南
View in a map
熱門景點

附近景點

  • Venetian Macao Casino - 步行 3 分鐘
  • City of Dreams - 步行 13 分鐘
  • Cotai Strip - 步行 16 分鐘
  • Karting Track - 開車 2 分鐘
  • Rua do Cunha - 開車 7 分鐘

附近交通

  • 機場Macau Intl. Airport (MFM) - 7 min drive

餐廳

  • Where to eat
  • Feast – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Yum Cha – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.

住宿介紹

Sheraton Grand Macao, Cotai Strip

Luxury hotel connected to the convention center in Cotai with 2 restaurants
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 4001 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.
Sheraton Grand Macao, Cotai Strip offers 4001 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Shine has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: MOP 300.00 per day
  • Valet parking: MOP 600 per day
  • Free roundtrip airport shuttle from 10 AM - 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 248 for adults and MOP 100 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Korean
  • Portuguese

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (267827 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

客房設施

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

規定

入住

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

退房

Check-out before 11 AM
Express check-out

特殊入住指示

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM
Fees may apply; contact the property in advance to get details

整修與關閉

The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Full-service spa

進出說明

Staffed front desk

寵物

No pets or service animals allowed

兒童和加床

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MOP 300.0 per night
Free cribs (infant beds)

此住宿接受的付款方式

重要資訊

費用

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

可選設施服務

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 248 for adults and MOP 100 for children (approximately)
  • Self parking fee: MOP 300.00 per day
  • Valet parking fee: MOP 600 per day
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
Guests age 13 and older will be considered adults.

其他規定

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

住宿別名

Hotel Sheraton Macao
Macao Sheraton
Sheraton Cotai Central
Sheraton Hotel Macao
Sheraton Hotel Macao Cotai Central
Sheraton Macao
Sheraton Macao Cotai Central
Sheraton Macao Cotai Central Hotel
Sheraton Macao Hotel
Sheraton Macao Hotel Cotai Central
Sheraton Grand Macao Hotel Cotai Central
Sheraton Grand Macao Hotel Central
Sheraton Grand Macao Cotai Central
Sheraton Grand Macao Central
Sheraton Macao, Cotai Strip
Sheraton Grand Macao, Cotai Strip Hotel
Sheraton Grand Macao, Cotai Strip Cotai
Sheraton Grand Macao Hotel Cotai Central
Sheraton Grand Macao, Cotai Strip Hotel Cotai

常見問題

Can I cancel my reservation for free at Sheraton Grand Macao, Cotai Strip and receive a full refund?
Yes, Sheraton Grand Macao, Cotai Strip offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Macao, Cotai Strip cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Grand Macao, Cotai Strip have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Sheraton Grand Macao, Cotai Strip pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Grand Macao, Cotai Strip?
Self parking is available for MOP 300.00 per day. Valet parking is available for MOP 600 per day.
What time is check-in at Sheraton Grand Macao, Cotai Strip?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Grand Macao, Cotai Strip?
Check-out is at 11 AM.
Does Sheraton Grand Macao, Cotai Strip provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Sheraton Grand Macao, Cotai Strip located?
This family-friendly Cotai hotel is located on the Strip, within a 15-minute walk of The Grand Canal Shoppes and Cotai Arena. Cotai Strip is 0.8 mi (1.4 km) away.
4.2
Very Good
4,003 reviews
5 - Excellent
1,734
4 - Good
1,689
3 - Okay
362
2 - Poor
136
1 - Terrible
82

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very big hotel. Check in took forever but thankful they have a separate priority check in for family with kids.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms
Hotel is located at the main strip area, but far away from the new light rail stations. Overall the hotel is well maintained and the room was well cleaned. Hotel staff were friendly and welcoming.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access around the strip. Food court is good for lunch and dinner
Stayed 3 nights in Jan 2020

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