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Reviews of Sunset Inn

2 out of 5
Sunset Inn
2100 Newport Blvd, Costa Mesa, CA

Reviews

6.6
Rating 10 - Excellent. 160 out of 832 reviews" "
Rating 8 - Good. 246 out of 832 reviews" "
Rating 6 - Okay. 188 out of 832 reviews" "
Rating 4 - Poor. 106 out of 832 reviews" "
Rating 2 - Terrible. 132 out of 832 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Enedina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not stay here! Save your money and go to a motel 6 or anywhere else. Rooms smell like bum and cigarettes, hair on towels, stains on toilet seats, nothing is wiped down and suspicious people just walking in parking lot. Stayed for 2 hours and could not stand the thought of spending the night at this place. When asked to speak to management I was treated rudely and told someone would be in the next day or so. The worst experience ever!
Stayed 1 night in Apr 2024

2/10 Terrible

Mohammad soroush

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable place to stay, in an expensive area. I was able to check in early with no problems. I like it.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick friendly welcoming check in , and low deposit , very comfortable bed , and room was older but was clean and had modern amenities, had great wifi , could hear some traffic and the sound of a few neighbors talking and could hear occasional other noise but nothing out of the ordinary , overall well priced for at least the midweek through expedia i would so far stay here again when i need a low cost all around decent clean efficient place to stay , the only thing i could really see is a potential parking problem but i had no problem myself getting a spot .
Stayed 1 night in Apr 2024

2/10 Terrible

nestor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to suggest that a reputable company like Expedia should vet properties more thoroughly and not list undesirable properties. Not in respect to long term lodgers but because no care is given the rooms or grounds. All rooms are smoked in and the smoke detectors disconnected. No climate control and no screens on applicable windows. I do take responsibility for the reservation but it was late and I was lost and nothing in new port beach or Costa Mesa should look and feel like that place
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Business traveler
I believe they said breakfast included but they said after COVID they don’t do breakfast anymore. I have nothing to complain room is simple has all it states and there are a lot of bars near by and two walking distance.
Stayed 1 night in Mar 2024

2/10 Terrible

Jeremy James, Bremerton

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not good. They will not even let you in the lobby. Ironing board with no iron , I had to buy an iron !! I had called the front seat they said just wait and if and when someone checks out there may be an iron available. They had lost my reservation and then want Ed to know what I paid Expedia so they could charge me more. I do not recommend this place.
Stayed 2 nights in Mar 2024

2/10 Terrible

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs! False advertising, unsafe area and wired room setups. We were given 3 separate key cards that did not work, each time returning to front office to see if new set would work. In the end the manager had to use the master card to unlock and said she would need to replace the machine which did not happened, so we had no key cards to enter room. We were basically trapped. Spend a little more money and stay somewhere else
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good was Bed & Floor. Rest of motel was very old and never cleans outside of parking lot. Their was broken bottles & trashs was spread all over. Front of rooms are nothing but pileup dust.
Stayed 5 nights in Mar 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Jan 2024

4/10 Poor

Per

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I guess you get what you pay for
Room smelled heavily of cigarette smoke. Just a very low end experience. I guess you get what you pay for.
Stayed 2 nights in Nov 2023

10/10 Excellent

Roza

Stayed 1 night in Dec 2023

6/10 Okay

Deirdre

Business traveler
Disliked: Cleanliness
There was gum on the floor, opened the microwave and there was food from a previous guest and no glass plate in it. Theres an ironing board, no iron
Stayed 1 night in Nov 2023

8/10 Good

Tiffany

Stayed 1 night in Nov 2023

4/10 Poor

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities
hmmm
No breakfast as advertised. Iffy AC
Stayed 1 night in Nov 2023

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and disgusting
I will never stay there again I used to stay there all the time years back it was horrible dirty sheets and roaches in my pizza that I ordered terrible experience will never go there again
Stayed 1 night in Oct 2023

6/10 Okay

Truc

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is what it is....not much more .
Id be lying if I said this place was clean even a little bit or cause it's not and it's run down however the pics arent update on here and its much nicer than they show but still. The room are very large with new flooring and the beds are large and comfy. TV was big. Everything is just dirty though. I cleaned it myself .There are roaches. They allow dogs for $10.80 a day and honestly for what you are getting the price should be half of what it is. The location is great and the staff is kind and friendly. Deposit is $50. Great if you need something last second... People do live here and it can get noisy at night but if you tell them to be quiet they listen and that's nice. everyone here was kind . even the guy walking off with my luggage cart thingy was kind when I told him it was mine ...to give it back and he did and said sorry. lol. it is what it is ..
Stayed 1 night in Oct 2023

4/10 Poor

Henry

Disliked: Staff & service, property conditions & facilities
They do not provide breakfast as stated
Stayed 1 night in Sep 2023

6/10 Okay

COLLIN

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not Good Not Bad
Out-dated furniture, shotty renovation work, and floors felt unclean. However, service was great! The sheets and towels were also clean. If you need a place to just crash for a night, it’s fine. But if you’re planning on a long stay and/or a lot of time in the room, not a good option.
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, room comfort
It’s a place to stay for a singles not family
The staff was amazing The rooms were remodeled But there were a lot of homeless staying there and hanging out in the parking lot You could smell the weed being smoked and you could hear the noise all night outside the room
Stayed 3 nights in Sep 2023

6/10 Okay

Irene

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
When I reserved the room there said breakfast included and they didn’t have breakfast available, and we have to change the room because the smell of cigarettes was awful, so next time be clear if the place have or not breakfast or the amenities that expedia put in the choices
Stayed 1 night in Sep 2023

10/10 Excellent

Dominique

Stayed 2 nights in Sep 2023

6/10 Okay

Dawn, Los Angeles

Traveled with partner
Liked: Staff & service
There were people staying at the hotel who made me feel uncomfortable. Since I was with my husband I was willing to stay, but I would not recommend this place for a woman traveling alone. I got the feeling the hotel was renting rooms on a monthly basis and one guy had his belongings strewn all over the walkway. Even though the website said breakfast was included, the person at the front desk said that they were no longer doing breakfast. On the plus side, the room was nice and big, the flooring and bathroom counters looked really good.
Stayed 1 night in Aug 2023

8/10 Good

Lauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a fair price.
Good.
Stayed 1 night in Jul 2023

4/10 Poor

john

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sarah M., Colton

Traveled with partner
Liked: Cleanliness, staff & service
Updated AC unit would be nice
Stayed 1 night in Jul 2023

2/10 Terrible

cynthia

Stayed 1 night in Jul 2023

10/10 Excellent

RJ

Stayed 1 night in Jun 2023

8/10 Good

Natalie

Stayed 1 night in May 2023

2/10 Terrible

Aleisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a crack pipe in a dresser drawer! Dirty & unkept! Most rooms are rented to people who live there. Drug infested hotel. My husband and I even witnessed a drug deal going down in the parking lot.

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Didn’t even end up staying there. The pictures on the site are not updated. The first room they gave us looked like someone just got up and left. Bed wasn’t made and looked as if someone had just been laying in it. The second room had a big drywall patch on the wall. Overall the other guest seemed very seedy and we didn’t feel comfortable leaving our stuff in the room while we were gone let alone sleeping there.
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Great
Stayed 1 night in Apr 2023

10/10 Excellent

Frank

Stayed 1 night in Apr 2023

10/10 Excellent

Anjelica

Stayed 1 night in Apr 2023

6/10 Okay

Michael

Stayed 1 night in Mar 2023

2/10 Terrible

Megan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could post negative stars I would. Asked for a late check in (check in was 4pm, asked for 7pm as we were running late) front desk said no problem. Get to hotel and checked in, got keys and went to room. Problem was, our room was already occupied! We opened the door on a couple that were clearly tweakers and in the middle of shooting up. Needless to say we closed the door and came back to front desk. Their solution was to give us a new room. When we explained we didn't feel comfortable even staying there anymore because what if we were sleeping and someone else had a key to our room, the young girl behind the front desk said "accidents happen". Don't waste your time at this cockroach of a place.
Stayed 2 nights in Mar 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
I’d stay there again
It was a room with a bed, fridge, no microwave which was a little disappointing but overall not bad
Stayed 1 night in Feb 2023

6/10 Okay

Angel

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a affordable and nice place
Stayed 7 nights in Oct 2022

8/10 Good

Sylvia

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
STAFF WAS VERY FREINDLY, SHADY PEOPLE HANGING AROUND. STAFF DID TRY AND REMOVE
Stayed 1 night in Oct 2022

6/10 Okay

Aihong

Stayed 1 night in Oct 2022

2/10 Terrible

Patricia

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
Don’t start here, not a safe hotel. Transients everywhere and our door wouldn’t lock. We ended up driving home.
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God Bless Sunset Inn!
if there’s one thing I love more than a good prostitute, it’s a variety. And Sunset Inn has them both! I will be staying here again and again!
Stayed 1 night in Aug 2022

10/10 Excellent

German, Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and super comfortable. Had a nice TV and a microwave. I could had used a coffee maker though.
Stayed 2 nights in Jul 2022

2/10 Terrible

Fernanda Klam

Stayed 1 night in Jul 2022

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and unsafe.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at the front desk was very accommodating to allowing me to come early even though we didn’t get there until 4pm and he was so customer oriented. He had a way of keeping track of who all his customers were and knew us by name.
Stayed 1 night in Jul 2022

4/10 Poor

Qiang

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor one.
Stayed 1 night in Jul 2022