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法洛里亞山 Spa 渡假飯店的評分

5 out of 5
法洛里亞山 Spa 渡假飯店
Località Zuel Di Sopra 46, Cortina d'Ampezzo, BL

評論

8.6

有夠讚

10 分，有夠讚；195 則評論中有 91 則" "
8 分，不錯哦；195 則評論中有 75 則" "
6 分，一般般；195 則評論中有 21 則" "
4 分，不太好；195 則評論中有 7 則" "
2 分，很糟糕；195 則評論中有 1 則" "

8.8/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Gokce B

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent all around.
Alfredo Petrone General Manager 於 2023年9月4日回覆
Dear Mr Gokce,thank you very much for your nice review.We are very happy that you enjoyed your stay with us and everything was excellent .We are already looking forward to welcoming you back soon.Best regards

10/10 有夠讚

Hanne

於 2023 年 7 月住了 1 晚
Alfredo Petrone General Manager 於 2023年7月24日回覆
Dear Hanne,thank you very much for your nice review.We are already looking forward to welcoming you back soon.Best regards

8/10 不錯哦

zhong hao

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall great experience. Great spa facilities. Great room and view. Helpful staff. Things to improve upon to elevate this hotel to greater levels would be the breakfast selection (limited for a 5 star hotel) and the gym (equipment were relatively lackluster compared to the rest of the spa facilities)
Alfredo Petrone General Manager 於 2023年7月24日回覆
Dear Mr Zhong Hao,thank you very much for your nice review.We are very happy that you enjoyed your stay with us and were satisfied with our rooms and spa services. Your comments will be taken in high consideration to improve the quality of the service provided.We are already looking forward to welcoming you back soon!Best regards

10/10 有夠讚

Graham

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel with great staff
The hotel was excellent. The staff were friendly and really helpful without being too in your face.
於 2023 年 6 月住了 3 晚
Alfredo Petrone General Manager 於 2023年7月24日回覆
Dear Mr Graham,thank you so much for your kind comments left on this web site.We are very happy that you found our hotel very comfortable and with an helpful and friendly service and believe me, this is the best comment that a General Manager can receive!We really hope to have the pleasure of welcoming you back soon!My warmest regards

6/10 一般般

Relit

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel itself is very nice and the rooms are good. The food in the restaurant at dinner was really bad and the price is crazy. Too bad. In short ….. an expensive price for a mediocre hotel.
於 2023 年 6 月住了 1 晚
Alfredo Petrone General Manager 於 2023年6月16日回覆
Dear Guest,Thank you for taking the time to share your feedback with us and other travellers. I regret to hear that your recent visit did not fully meet your expectations in particular the dinner experience in our restaurant. I had the pleasure to meet you personally just after your meal and receive your comment about the quality of the fish you entirely ate and as our goodwill gesture and appreciation has been waived by your bill . Our committment is to offer our guest a very honest and transparent information on the services provided and their cost with a good balance quality-price. I welcome any additional comments or suggestions you would like to share, and I hope to have the opportunity to have you back. My warmest regardsAlfredo PetroneGeneral Manager

6/10 一般般

Megha

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Let me start with the positives. The staff, location, service and the views were really good. However, we paid 500 Euros per night for the junior suite the breakfast offered was below 2 star quality. It was probably the worst food I have been served. I am not sure how a hotel which makes you pay 500 Euros for a day cannot give you a decent meal. The rooms were super clean but still a bit on the small side. Value for money - there are far better properties I would consider and would not stay here again.
於 2023 年 4 月住了 3 晚
Alex Massari - Senior Sales Manager 於 2023年5月1日回覆
Dear Megha, Thank you to take the time to write a review of your stay with us. We appreciate your positive feedback and we regret that we were not aware during the stay, despite repeated requests made by the team about the progress of the holiday. However, we take note of your feedback in order to improve the service provided. If you would like, we would be grateful if you would contact us via email to elaborate on the details useful for implementing breakfast.Kindest regards

4/10 不太好

Ivo

不喜歡：整潔度、員工素質和客房舒適度
Avoid this Hotel in lovely Cortina. Staff not enough for a 5 star. Service horrible, I had a f
於 2023 年 1 月住了 7 晚

10/10 有夠讚

FRED

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
Alfredo Petrone General Manager 於 2022年10月24日回覆
Dear Guest,thank you very much for your kind review.We are already looking forward to welcoming you back soon.Best regards

10/10 有夠讚

James Tuttle

於 2022 年 9 月住了 3 晚
Alfredo Petrone General Manager 於 2022年10月24日回覆
Dear Guest,thank you very much for your kind review.We are already looking forward to welcoming you back soon.Best regards

8/10 不錯哦

Timothy

於 2022 年 9 月住了 4 晚
Alfredo Petrone General Manager 於 2022年10月2日回覆
Dear Mr Timothy,thank you very much for your kind review.We are already looking forward to welcoming you back soon.Best regards

10/10 有夠讚

Sangseob

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 4 晚
Alfredo Petrone General Manager 於 2022年9月19日回覆
Dear Mr Sangseob,thank you very much for your beautiful review.We are very happy that you enjoyed your stay with us .We are already looking forward to welcoming you back soon. Warmest regards My warmest regards

10/10 有夠讚

Naomi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 3 晚
Alfredo Petrone General Manager 於 2022年9月19日回覆
Dear Mrs Naomi,on behalf of the entire staff I wish to thank you for choosing us and for sharing your delightful experience with other travellers.. We look forward to welcome you for a future stay in Cortina. Best regards,

10/10 有夠讚

Marita

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Toppen
Allt var verkligen toppen. Alla i sällskapet var mycket nöjda. Personalen var mycket trevliga och hjälpsamma. Fin frukost. Rummen välstädade med frukt och choklad. Är det något som är utvecklingsbart är det kallbad på spa, det kunde jag sakna, men annars var spa avdelningen fräsch och fin. När vi skulle in till Cortina och äta fanns det transport dit och tillbaka.
於 2022 年 6 月住了 1 晚
Alfredo Petrone 於 2022年7月9日回覆
Dear Mr Toppen, Thank you for posting a great review of your stay in our property. We are delighted you received a great service and were looked after by our team. We pride ourselves on the attention to detail and always going the extra mile to exceed every guest's expectations, and we are very pleased that we were able to exceed yours. We very much appreciate your kind recommendation and look forward to the pleasure of welcoming you for many more stays to come. Best Regards Alfredo Petrone General Manager

10/10 有夠讚

Robin

於 2022 年 4 月住了 5 晚

10/10 有夠讚

Hugh

於 2022 年 3 月住了 4 晚

8/10 不錯哦

Nina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful
My trip to Faloria was wonderful. The hotel is so cozy and the staff is super nice and helpful. I had a great Holiday with my family. Definitely recommend staying at Faloria whilst visiting Dolomites
於 2022 年 1 月住了 4 晚

10/10 有夠讚

Alexis

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bel Hôtel annoncé 5* par Hôtels.Com mais sur place il s’agit à priori d’un 4*luxe On s’attendait à un parc ou une belle terrasse pour le bar ou le restaurant mais en fait tout est à l’intérieur Belle déco design et soignée Service très qualitatif
於 2021 年 6 月住了 2 晚

10/10 有夠讚

Marie-Soleil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 2 晚

10/10 有夠讚

Krister

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel!
Really nice hotel just out Of Cortina. Rooms are great!
於 2020 年 8 月住了 1 晚

8/10 不錯哦

Roberto

喜歡：整潔度、住宿環境和硬體和客房舒適度
Recently renovated, great view
Recently renovated hotel. Our room was large and comfortable with a great view of the mountains
於 2020 年 8 月住了 3 晚

8/10 不錯哦

Roberto

喜歡：整潔度、住宿環境和硬體和客房舒適度
Great hotel
We received an upgrade to a room in the renovated area of the hotel and it was great. The pool is oversize for mountain hotels. Service in the restaurant is friendly but could be improved.
於 2020 年 8 月住了 1 晚

8/10 不錯哦

catherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
très belle étape au calme
於 2020 年 8 月住了 2 晚

10/10 有夠讚

Marco，Roma

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel bellissimo 4 stelle ma di categoria superiore. Al nostro arrivo siamo stati accolti con un aperitivo di benvenuto ed un upgrade della nostra stanza. La junior suite era molto grande elegante e davvero confortevole. Il personale è super gentile e ci ha dato tutte le informazioni sulle escursioni ed i ristoranti locali. La spa è molto bella e grande abbiamo provato anche i massaggi che sono davvero un’esperienza piacevole. Il ristorante è buono e la colazione piacevole.
於 2020 年 1 月住了 3 晚

10/10 有夠讚

Benjiamin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cura per il dettaglio, senza eccessivi formalismi
La struttura è ben inserita nel contesto alpino, e pur essendo adiacente alla via principale è assolutamente tranquilla. Servizio attento ma non cerimonioso e fortunatamente privo di eccessivi formalismi, colazione di buon livello (peccato solo che i prodotti a base di uova siano a pagamento). Camere ben realizzate e con cura del dettaglio e arredamento che ti fa sentire subito a casa trasmettendoti il calore di una casa di montagna grazie ai materiali usarti. L'area Piscina/Spa/Relax è semplice ma ben curata, peccato per l'assenza di una vasca idromassaggio esterna (forse però potrebbe darsi che durante il nostro soggiorno semplicemente non funzionasse). Da migliorare vi sarebbe la palestra, purtroppo un po' scarna. 4 stelle ben meritate, con tutti i pregi di una struttura rinnovata di recente!
於 2019 年 10 月住了 2 晚

10/10 有夠讚

elior

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely
Lovely hotel with an amazing staff and a very nice breakfast. The spa was the also great at the end of a long day of hiking. Wifi within room could be improved (we didnt get much signal) Cleanliness was top notch
於 2019 年 10 月住了 1 晚

8/10 不錯哦

Marc

於 2019 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was amazing and blew all of my expectations away!! The breakfast was fabulous and we loved enjoying all of the amenities that the hotel had to offer!! We used the free shuttle service the entire time we were there until it was randomly "not available" on our last day there which was a Sunday. Besides that though, our trip was beyond amazing!
於 2019 年 9 月住了 3 晚

10/10 有夠讚

Sophie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent séjour
Très content de notre séjour. Tout était parfait... Chambre spacieuse, lit confortable. Propreté impeccable que ce soit au Spa ou dans la chambre. Petit déjeuner et dîner excellent. L ensemble du personnel est très aimable et à l écoute de la clientèle. Nous avons été surclassé, et nous avons eu droit à un verre de bienvenue ainsi qu à des petits gâteaux dès notre arrivée. Nous reviendrons sans hésiter dans cet hôtel.
於 2019 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent breakfast, nice and warm rooms , front desk staff needs more training
於 2019 年 9 月住了 1 晚

8/10 不錯哦

Tore

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Tuvimos una gran estancia en el hotel. Nos encantaron los cuartos, el spa y el desayuno, todo espectacular! El personal muy amable y dispuestos a ayudar.
於 2019 年 9 月住了 4 晚

8/10 不錯哦

Alberto

喜歡：整潔度和住宿環境和硬體
於 2019 年 8 月住了 3 晚

10/10 有夠讚

真實旅客

於 2019 年 6 月住了 3 晚
Sarah H. - Front Office Receptionist 於 2019年8月6日回覆
Thank you for staying at our Resort, we are happy you enjoyed the stay and we would be more than glad to welcome you again at our Hotel. Kind Regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 1 晚
Sarah Heinze - Guest Relation Service 於 2019年8月6日回覆
Thank you for staying at our Resort, the staff Faloria is very happy you enjoyed the stay and we would be more than glad to welcome you again at our Hotel. Kind Regards,

8/10 不錯哦

Ilkka

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
Sarah Heinze - Guest Relation Service 於 2019年8月6日回覆
Thank you for staying at our Resort, the staff Faloria is very happy you enjoyed the stay and we would be more than glad to welcome you again at our Hotel. Kind Regards,

10/10 有夠讚

真實旅客

於 2019 年 6 月住了 3 晚
Sarah Heinze - Guest Relation Service 於 2019年8月6日回覆
Thank you for staying at our Resort, the staff Faloria is very happy you enjoyed the stay and we would be more than glad to welcome you again at our Hotel. Kind Regards,

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything like new. Good food (both breakfast that was included and dinner that was separate). Pool outstanding. Visited in off season, so cannot judge for ski season.
於 2019 年 5 月住了 1 晚
Faloria Mountain Spa Resort 於 2019年6月2日回覆
Dear Guests, thank you for your review and thank you for appreciating all services offered by the Hotel. We hope to see you in the near future. The Management and the staff

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
25th anniversary trip
We loved everything about this place !
於 2019 年 5 月住了 2 晚
Faloria Mountain Spa Resort 於 2019年6月2日回覆
Dear Guests, thank you for your review and thank you for choosing our Hotel for your Holiday. We hope to see you in the near future. The Management and the staff

10/10 有夠讚

真實旅客

於 2019 年 5 月住了 1 晚
Faloria Mountain Spa Resort 於 2019年6月2日回覆
Dear Guests, thank you for your review and thank you for choosing our Hotel for your Holiday. We hope to see you in the near future. The Management and the staff

10/10 有夠讚

Milene

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cortina Charm
Lovely little get away in Cortina. The hotel is undergoing renovations but the staff seems genuinely willing to make anything better.
於 2018 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Mountain Get Away
Beautiful hotel, and fantastic spa! Great people that manage the hotel, and did there best to solve any issue.
於 2018 年 12 月住了 3 晚

10/10 有夠讚

Niklas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Långhelg i Cortina
Ett jätte fint o välskött hotell Grym pool och spa del med bastu + ångbastu mm Rummen välstädade och bra Frukosten fantastisk och middagen superfantastiskt inkl vinkvaliten som var toppklass till rimliga priser

8/10 不錯哦

Agert

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 3 晚

10/10 有夠讚

Wajdy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice scenery away from the center of the tiwn
Overall good stay Their American coffee needs significant improvement The breakfast was overall good
於 2018 年 3 月住了 6 晚

8/10 不錯哦

Paul，Wien, Österreich

喜歡：整潔度、員工素質和客房舒適度
Schönes Hotel etwas ausserhalb von Cortina
Das Hotel liegt etwas ausserhalb von Cortina d'Ampezzo. Schilifte und Stadt nur mit Auto oder Shuttle erreichbar bzw 30 Minuten zu Fuss. Herrliches Dolomitenpanorama unmittelbar bei der Schisprungschanze Das Personal in allen Bereichen sehr freundlich und zuvorkommend. Unsere Suite wurde unkompliziert up-gegraded und war dann sehr geräumig und komfortabel. Die Einrichtung und Zustand des Hauses und Spa's sind etwas in die Jahre gekommen, aber eine grosse Renovierung ist für den Sommer geplant mit Wiedereröffnung im Winter als 5* Haus. Im Spa gutes Hamam und Sauna und exzellentes Massageservice. Kleiner Fitnessbereich Einzig der Preis des Abendessens scheint mit 50Euro pro Person auch für Hotelgäste doch etwas hoch! Ansogst insgesamt sehr schöner und angenehmer Aufenthalt!
於 2018 年 2 月住了 5 晚

4/10 不太好

Josi，Berlin

Viel zu teuer für die Leistung
Das Hotel liegt etwas außerhalb von Cortina d'Ampezzo, bietet jedoch einen Shuttle-Bus zu bestimmten Zeiten an - problematisch ist nur, dass der Shuttle-Bus nicht fährt, wenn es schneit oder die Stadt etwas voller ist - was dort immer der Fall ist. Der erste Reinfall. Die Zimmer sind ok, etwas alt. Es zieht durch die geschlossenen Balkontüren, so dass es kalt ist. Der Spa-Bereich ist mit 2 Saunen etwas spärlich, der Ruheraum ist keiner, da die italineinsichen Gäste dort fröhliche Familienparties veranstalten. Saunahandtücher kosten 3,00€ extra. In den Pool darf man nur mit Badehaube, welche man für 3,5€ erwerben kann. Der größte Reinfall its das angebliche SPitzenrestaurant. Preise sind auf der Karte nicht zu finden, aber für 2 Personen ist man min bei 120€ dabei. Das Essen ist wirklich sehr gut, der Service dafür eine Katastrophe. Die Kellner können kein Englisch, räumen Tassen ab, obwohl man ein Kännchen mit Kaffe zu stehen hat, entreißen einem praktisch Teller wenn man noch isst. Simple Bestellungen wie Spiegeleiger zum Früstück kann man nur beim Ober aufgeben, der Rest der unzähligen Kellner ist dafür nicht berechtigt?!
於 2017 年 12 月住了 6 晚

10/10 有夠讚

Francesca

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ottimo hotel
Hotel molto ben curato, personale gentilissimo, bella spa, ristorante eccellente, nulla da eccepire. Ottimo.
於 2017 年 12 月住了 8 晚

8/10 不錯哦

Marco

不喜歡：整潔度
Cortina in periodo di bassa stagione ...
Hotel buono, personale ok, pulizia camera non eccezionale, comfort mediocre a causa della temperatura troppo bassa in camera e anche soprattutto nella zona piscina della Spa. Colazione con poca scelta ed in particolare assenza totale di frutta, (spremuta di arancia solo a pagamento 6 eurini). Periodo di bassa stagione fine Novembre 2017, NON CONSIGLIATO, per chi vuole visitare Cortina, con quasi tutti i negozi chiusi per vacanze.(un mortorio ). Prezzi non adeguati eccessivamente alti nonostante il periodo. Unica attrattiva le piste da sci.
於 2017 年 11 月住了 4 晚