2/10 很糟糕
Monica
情侶出遊
2025 年 8 月 10 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Expedia should not promote this unsafe hotel!
1. Check in, when we arrived no one was in office had to call and wait for front desk employee to come which took 5 minutes, it was awkward and the reception area was in array and dirty, it was about midnight when we arrived into town
2. We get to room, none of the light switches worked in the room had to turn on bathroom light, the room had not been cleaned there was still mop bucket and cleaning supplies in room. Sand clumps everywhere on floor, terrible smell of mildew, bathtub had a half used bar of soap
3. We returned back to front office to request another room, employee was not in office, this time we waited 15 minutes for someone to help us. In the meantime another couple walked in under the influence and I did not feel secure , they proced to call number at desk to request and employee to come to desk and then another 3rd person waiting in lobby, no employees to help
4. We make it to 2nd room by 1:30 am after all is said and done. Room smelt very strong of mold and mildew i had to spray air freshener within 2 minutes of my arrival in room because it smelled so bad, surfaces where sticky, bedding had stains, did not smell clean, and we itched all night in the bed , in moring we discovered black stuff growing on ceiling and walls, fridge was broken and our food we put In there went and spoiled. Dead bugs in all light fixtures, along with some other crawling alive ones, towels where tissue paper thin and stained, I felt
Monica
於 2025 年 8 月住了 2 晚
