This is a 3-star resort, perhaps exacerbated by visiting towards the end of the season.
Our room was spacious and generally clean, although dusty underneath the bed. Small details fell short of 5-star standards; stirrers instead of teaspoons, no “Do Not Disturb” signs, bed linen not changed during our six-night stay. The lack of door signs meant my daughter was occasionally woken from naps by staff, absolutely not the staff’s fault, and they were always apologetic, but easily avoided.
Facilities were adequate, plenty of well-maintained sun loungers. The pools were not heated, which I expected, but is worth noting. Several areas felt tired including the outdoor gym, shop, pool grill and aqua park grill. The lobby had recently been renovated.
The food was the biggest disappointment and the main reason we would not return. Almost all meat and fish were frozen (indicated by an asterisk on the menu). The options were basic (spaghetti bolognese and pizza every night at the buffet, pizza or burgers every day at the pool grill). The à la carte restaurants were hard to book, the food was disappointing, the moussaka the worst I’ve had,
Mosquitoes and wasps were a persistent problem. Some days, smoke rings were used to deter wasps, while on others they were absent, making the soft drinks machines almost unusable. Citronella candles were provided on tables in the evening, occasionally with additional rings underneath, but these measures were not used consistently.