2/10
The location of this hotel is very far from the city center of phfos (90 mins bus). We arrive the hotel at around 8 pm and the reception said there is no room available in the hotel. The reception said there is a room nearby and provide us only one return taxi for it but did not give us the detail location of the new allocated room. It takes 45 mins taxi up the hill to the new room. When we arrived the new room, it is not a hotel,just a normal apartment hold by other company and do not have any facility offered as the hotel. We required for a taxi for returning to the hotel, however, the reception do not agree to pay for it and response very badly and impolite. The reception said there is no a system to stop people booking the hotel even the rooms are fully booked. I really do not understand how this would be work since it is impossible and unbelievable. This experience is really bad, and i hope others do not book this hotel.
