柯平福德出租度假屋

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

「Staff are lovely Rooms are all recently refurbished to an extremely high standard. I have stayed a few times recently and always immaculate on arrival 」

「There was an issue with the first room which was quickly resolved by the friendly staff」

「Check in process made difficult with lack of communication - no towels - shower broken 」

「When something goes wrong there is no one to sort it out. We arrived Tuesday late afternoon and found our tv was not working, we told the girls cleaning the rooms the following day as we were leaving who made the comment “ that’s another one to add to the list “」