Good location, not too far from 2 train stations. Fairly clean room. The AC in our room wasn’t working and took too long to find another room. Nothing given for the inconvenience of changing rooms. No phones in the room, so can’t call for housekeeping. Had to request room cleaning each day at the front desk (which had long line ups all the time), so there is no daily cleaning/service. And although we requested cleaning and was told our room would be cleaned, it wasn’t. So had to go back downstairs and wait again for towels. Very annoying. Don’t think they value overall customer experience that much. Basic hotel, room was clean and bedding comfortable except pillows were too soft, amenities included a sauna. Liked that they allowed us to use the lobby to eat and have a drink outside of their restaurant and bar (no purchase necessary).