The stay was a gift to our daughter (for her konfirmation) and we had looked forward to dining at the hotel restaurant, which is high quality. When we checked in, we asked to have a table reserved, but we were told that it was fully booked.
We were told we could dine in the foyer (which has its own kitchen), but bar snacks and meals don't cut it, when you had planned on a 5 course meal and wine menu. The receptionist shrugged and told us that there were some restaurants about a 15 drive from the hotel. She seemed disinterested.
We ended up finding sticks and sushi om Google maps (at Rungsted) and the service there was better than at the hotel.
Later during the stay we were told that we should have booked directly on the hotel website so we would not miss out to recommendations (such as booking a table).
The spa was also fairly crowded - and perhaps not worth the additional 900 kr we had to pay.
Besides the lack luster service, the rooms were tidy and nice and the breakfast was good quality.