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"The staff was all very pleasant and the room was clean and comfortable, and the shuttle service to the airport was very convenient – and free. But a few things let down what could be a really good hotel. In the evenings, the restaurant doesn’t open until 8pm which, when you’ve been travelling all day and would like an early night, is not ideal, especially as there is no room service before 8pm either. Then, in the morning, the restaurant doesn’t open for breakfast until 7am, which is pretty late for an airport hotel, and when it did open at 7am it was chaotic, with dozens of people queued waiting for it to open, followed by a predictable frenzy at the buffet and single coffee machine. And in a country renowned for its coffee, the bedrooms only have the desperately disappointing basic offering of tiresome Nescafe sachets and paper cups, and this is not a cheap hotel! They really ought to be offering a much better experience, which feels a little unkind on the staff but it’s not their fault. My recommendation – stay at a cheaper hotel and eat at the airport – there are plenty of options for nice food and good coffee there."

"very friendly staff and a great location on a really fun street and close to Bari Centrale "

"Staff is amazing …"

"dirty room"

"I had to bring my wife at the last moment. No room change was requested, and I was fully transparent about arriving with my wife. However, I was charged additional fees despite there being no extra requirements or services needed for the room. These rooms are clearly designed to accommodate at least two people."

"Breakfast needs to be improved seriously in variety of menu options. The table layout also needs to be redesigned. The traffic flow overlaps too much, creating a high risk of collisions between customers or between staff and customers."

"Did not do the breakfast "

"Very conveniently located close to the train station and a short distance to the old town. The airport bus stop is just outside the hotel. The reception staff were very helpful and friendly. They offered suggestions for restaurants and directions to anywhere we asked. The breakfast buffet was adequate except that we have to pay for fried eggs when we asked for it."

"Very helpful staff, great location and good value."