Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Check availability

Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
1607 Fairgrove Church Rd, Building A, Conover, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 827 reviews" "
Rating 8 - Good. 238 out of 827 reviews" "
Rating 6 - Okay. 68 out of 827 reviews" "
Rating 4 - Poor. 39 out of 827 reviews" "
Rating 2 - Terrible. 28 out of 827 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debora

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Ravi on 2024/5/14
Thank you for taking the time to post a review regarding your recent stay at Comfort Inn. Your feedback about your experience is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Right off interstate. Comfortable and safe. Would stay again
Stayed 1 night in May 2024
Response from Ravi on 2024/5/14
Thank you for taking the time to post a review regarding your recent stay at Comfort Inn. Your feedback about your experience is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

6/10 Okay

Jake

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ravi on 2024/5/14
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 Good

Chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet. Staff friendly, responsive, helpful.
Stayed 2 nights in May 2024
Response from Ravi on 2024/5/7
Thanks for the positive feedback Chuck! We hope you have an enjoyable stay!

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Ravi on 2024/5/6
Thank you for your review James!

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable here. Will be staying every Saturday for next year
Stayed 1 night in Apr 2024
Response from Ravi on 2024/5/2
Thank you, Debora! We appreciate your review. We look forward to seeing you on Saturday!

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Quick note...coffee maker in room did not work. Rest of stay was super :)
Stayed 1 night in Apr 2024
Response from Ravi on 2024/4/22
Thank you for the review Debora. We appreciate your feedback and will make changes to serve you better in the future.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
👍
Stayed 2 nights in Apr 2024
Response from Ravi on 2024/4/15
Thank you for taking the time to review your stay. We appreciate the positive feedback. Your feedback about your experience is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our We hope to see you again soon.

8/10 Good

Ralph

Stayed 1 night in Apr 2024
Response from Ravi on 2024/5/6
Thank you for the review Ralph! We look forward to serving you again soon.

10/10 Excellent

Lucila

Stayed 4 nights in Mar 2024
Response from Ravi on 2024/4/30
Thank you for your review Lucila. We appreciate the positive feedback I will forward your feedback to our staff!

8/10 Good

George

Business traveler, Traveled with partner
Clean, mostly quiet, comfortable room. Would be helpful to have a night light in the bathroom.
Stayed 1 night in Mar 2024
Response from Ravi on 2024/4/22
Thank you for the review George. We appreciate your feedback and will make changes to serve you better in the future.

10/10 Excellent

Ricky

Stayed 1 night in Mar 2024
Response from Ravi on 2024/4/22
Thank you for the review Ricky.

6/10 Okay

Sharron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very nice about this property and the room.
Stayed 1 night in Feb 2024

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth The Money
The hotel needs a cleaning. Bath mat was black with mold and when I told the girl when I checked out it didn’t seem to be a big deal. The door to the room locked but was loose, mold above the window and the bathroom door didn’t close. When I told them the juice machine had no containers of liquid they brought out a sign for -Out of Order.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but the surroundings properties werent all that kind of run down area... but this is a small town
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome front desk employee above & beyond...
This is my 2nd stay within the past 3 months, in town on business. The lady at the front desk it amazing! She has womderful customer service skills, very helpful, knowledgeable and remembered me and called me by my name. Which was really cool made it personal and asked about the outcome of my last visit really nice to know that i meant that much tp het as a customer that she really did care and remembered me. In all my years 40 to be exact, ive never felt so welcomed and special as I do when i stay at the comfort inn in Conover, NC. Hospitality was awesome provided extras that i needed during my stay, flexible with me needing extra time to check out. Always a smile on her face. She is a great assset to your company and represents it very well. As the first contact when you arrive her smiling face ,warm welcome and personable personality means more to me then I can express. I def recommend this hotel, come stay the night and youll see why!!
Stayed 1 night in Jan 2024

8/10 Good

Toby

Traveled with family and small children
Liked: Cleanliness, staff & service
Room was old. No chair at the desk. But it was clean
Stayed 1 night in Dec 2023

2/10 Terrible

Harrison

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Unsafe and Uncomfortable
Building fire alarm system was powered off completely when I arrived. Notified front desk the next morning and confirmed that the fire alarm system had been shut off, and they were not performing firewatch as required by law. Staff turned the fire alarm system back on following a visit from the city fire marshal. Bathroom was very dark, with no overhead lighting and smelled like the area around the toilet had not been cleaned, with a faint urine smell. My room was facing the parking lot, and the window air conditioning unit pulled cigarette and marijuana smoke odor into the room throughout the night as patrons stepped outside to smoke directly under my room. When I contacted hotel staff regarding the issues with my stay, they advised they would not issue a refund or provide any compensation since I had stayed three nights, even though there seemed to be more issues each night.
Building fire alarm panel, completely powered down
Stayed 5 nights in Nov 2023

8/10 Good

Leann, Chappells

Stayed 1 night in Nov 2023

10/10 Excellent

Aleitha

Liked: Cleanliness, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service, room comfort
There was a lingering tobacco smell in the room, probably from when it was once a smoking room.
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy, Cheshire

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here once before while visiting family. It is a nice, clean hotel and the staff is friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, including bacon, sausage, eggs and waffles. The hotel was quiet and well maintained. I did not love the pillows--not big enough.
Stayed 2 nights in Oct 2023

8/10 Good

Rebecca

Stayed 1 night in Oct 2023

4/10 Poor

Tricia

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blankets were dirty and hotel condition I would say is fair
Stayed 1 night in Oct 2023

10/10 Excellent

DENISE

Stayed 1 night in Oct 2023

6/10 Okay

Richard

Disliked: Amenities, property conditions & facilities
Dirty
Stayed 2 nights in Oct 2023

6/10 Okay

david

Business traveler
Disliked: Amenities
Very low budget property and you get what you pay for. the bathroom was not very clean at all.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jovana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Ming

Stayed 1 night in Sep 2023

8/10 Good

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Cristin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front doors were broken. Only one elevator was working. There were stains on the furniture and splatter of some sort on the headboard. The ac unit worked but sounded like it was on it’s last leg. The staff was very nice, but the faculty is rundown and dirty. Would not stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Regina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We usual come to this hotel when working in the area. When we were getting on the elevator it seemed sketchy and then the next morning it was out of order so I didn’t get on it the rest of the stay. Other than that it’s a great reasonable hotel and the staff is very nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Preston

Stayed 2 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased, stayed in Hickory NC two nights and three nights in Comfort Inn in Hershey Pennsylvania. Both facilities extremely nice and staff were very pleasant both places
Stayed 1 night in Aug 2023

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good experience
We had 4 adults and one child. Not enough shampoo and conditioners and towels. Door would not unlock. Both keys did not work. The man had to let us in by the buzzer. Elevators were out. Breakfast was very good 👍
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Good Stay
Stay here regularly. Good prices, comfortable rooms, clean and nice breakfast.
Stayed 2 nights in Aug 2023

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not what was presented on web site. Floor ice maker did not work
Stayed 2 nights in Jul 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Birthe

Stayed 13 nights in Jul 2023

2/10 Terrible

brad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
room was full of old food had bad smell and bed gad been slept in desk clerk gave us a 2nd room which was the same desk clerk did not apñogize or say anything we left hotel
Stayed 1 night in Jul 2023

6/10 Okay

Jason

Traveled with family
Disliked: Property conditions & facilities
The rooms were fine and clean. However, the lobby, elevator and hallways were old and dingy looking and smelled like weed. If you can’t smoke cigarettes in these hotels, you shouldn’t be able to smoke weed either! Don’t even bother with the crazy lamp set-up on the fourth floor vending area!! Pool deck is in need of a make over. It was quiet during the night, allowing for a good nights sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

ERIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and close to the interstate.
Stayed 1 night in Jun 2023

2/10 Terrible

RC

Business traveler
Disliked: Cleanliness, property conditions & facilities
DISGUSTING! Stains on the furniture. Spots on the sheets. Paper thin towels. Broken coffee maker. Electric outlets that do not accept chargers.
Stayed 1 night in Jul 2023

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, excellent breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023