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Hotel Costanera Concepcion

3.5 star property
Business travelers find the perfect balance at this Concepción hotel where productivity meets comfort with restaurant dining and connectivity options

Choose dates to view prices

Mercure Concepción provides a practical base for visitors with its well-equipped gym and business center. The on-site restaurant serves all three daily meals, while guests appreciate the convenience of free in-room WiFi and available dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$3,049
NT$3,049 total
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, laptop workspace

Economy Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room | Minibar, in-room safe, desk, laptop workspace

Economy Twin Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Concepción is home to Hotel Costanera Concepcion. Catedral de la Santisima Concepcion and Huascar Memorial Ship are local landmarks, and some of the area's activities can be experienced at Happyland and Cerro Caracol. Visit our Concepción travel guide
Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Catedral de la Santisima Concepcion
    11 min walk - 1.0 km
  • Plaza de la Independencia
    13 min walk - 1.1 km
  • Cerro Caracol
    14 min walk - 1.2 km
  • Parque Ecuador
    16 min walk - 1.4 km
  • University of Concepcion
    5 min drive - 2.2 km

Getting around

  • Concepción Station
    6 min walk
  • Concepcion (CCP-Carriel Sur)
    14 min drive

Restaurants

  • Hotel Diego de Almagro
    5 min walk
  • Catus Pizza
    6 min walk
  • Govinda's
    4 min walk
  • Cofi
    4 min walk
  • Coffee Shop Company
    3 min walk

About this property

Hotel Costanera Concepcion

Property highlights
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Costanera Concepcion. The on-site restaurant, Hemisferio, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a front-desk safe
  • Concierge services, a banquet hall, and a 24-hour front desk
  • Luggage storage, meeting rooms, and an elevator
Room features
All 138 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CLP 10,000 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hemisferio

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CLP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 30000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CLP 10000 per night (1 ft away)
  • Pet fee: CLP 30000 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CLP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

Is Hotel Costanera Concepcion pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of CLP 30000 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Costanera Concepcion?

As of 2026/2/11, prices found for a 1-night stay for 2 adults at Hotel Costanera Concepcion on 2026/3/14 start from NT$3,049, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Costanera Concepcion?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Costanera Concepcion?

Check-out is at noon. Late check-out is available for CLP 50 (subject to availability).

Does Hotel Costanera Concepcion provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costanera Concepcion located?

Situated in Concepción, this hotel is within a 15-minute walk of Happyland and Catedral de la Santisima Concepcion. Plaza de la Independencia and Parque Ecuador are also within 1 mi (2 km). Concepción Station is 6 minutes by foot.

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Reviews

Hotel Costanera Concepcion Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 202 out of 377 reviews
Rating 8 - Good. 96 out of 377 reviews
Rating 6 - Okay. 50 out of 377 reviews
Rating 4 - Poor. 19 out of 377 reviews
Rating 2 - Terrible. 10 out of 377 reviews

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better and better

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concepcion Mercur

Super frienly staff , easy parking
Stayed 1 night in Jun 2024

10/10 Excellent

Sherry Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not great

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

It could be better

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto para viaje de negocios
Stayed 1 night in Jan 2026

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem espetacular. Atendimento do recepcionista Jesus fez toda a diferença. O quarto era perfeito, vista linda do por do sol, silencioso, chuveiro com ótima pressão e temperatura, a cama grande eextremamente confortável. Foi sem dúvida o melhor custo benefício que já nos hospedamos até hoje.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, servicio y comodidad
Stayed 1 night in Aug 2025

8/10 Good

vanessa

Liked: Staff & service, property conditions & facilities, room comfort

Hotel a olhedor

Local acolhedor , atendimento pelos funcionários incrível
Stayed 25 nights in May 2025

10/10 Excellent

Diana Marcela

Liked: Cleanliness, amenities
Buena atención, habitación cómoda, desayuno rico
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Gracias, Mercure!

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Stayed 2 nights in May 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de personal de recepción y de restaurante.
Stayed 4 nights in Feb 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Stayed 1 night in Feb 2025

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Stayed 1 night in Oct 2024

8/10 Good

Auteliano Antunes dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vale o seu preço

O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Stayed 4 nights in Oct 2024

6/10 Okay

Claudia Garay

Liked: Cleanliness, staff & service
No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Vista da cidade. Nao tenho o que reclamar.
Stayed 3 nights in Jun 2024

4/10 Poor

Eduardo Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay un tren pasando no sé cada 15 minutos y qué hace literalmente retumbar la habitación con el característico silbato. Por otra parte el estacionamiento no está incluído. Además cobran el IVA aunque hagas la reserva por expedia o a través de su aplicación de socio de hotel no te salvas. Otra cosa que no me gustó es que cobran con la tarjeta sin siquiera mostrar la pantalla entonces Uno no sabe lo que está pagando por esta razón la recepcionista accidentalmente presionó que sí al cobro de una comisión extra en la tarjeta, un impuesto por usar tarjetas extranjeras que cobran en algunos lugares en Chile. Rescato la buena disposición y que la recepcionista se tomó con tranquilidad el tener que anular la transacción. Otra cosa es que la habitación es demasiado oscura y además el agua caliente demora un montón paradójicamente dicen ahí que hay que cuidar el agua.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supera las expectativas

Muy buen hotel, restaurant muy agradable y si bien la carta no es muy amplia, lo que hay es muy sabroso. El único pero fue que el aire acondicionado de la pieza de mis hijos no funciona
Stayed 1 night in May 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía , personal amable , buen desayuno , lo único en contra son las bocinas de metro tren que a veces puedes desparte
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, el hotel es muy bueno, el desayuno y el restaurante, excelentes.
Stayed 2 nights in Jan 2024

6/10 Okay

Giovanni

Liked: Cleanliness
Disliked: Amenities
Un buon albergo come tanti senza carattere affacciato sulla ferrovia. Colazione buona e ovvia. Ristorante modesto.
Stayed 2 nights in Jan 2024