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Reviews of Best Western Plus Columbus North Ft. Moore

2.5 out of 5
Best Western Plus Columbus North Ft. Moore
4027 Veterans Ct, Columbus, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in May 2024

10/10 Excellent

Kearsis, Bremerton

Good location. Convenient to lots of restaurants & shopping.
Stayed 1 night in May 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable beds!
Stayed 1 night in Apr 2024

6/10 Okay

Roger, Columbus

Stayed 1 night in Apr 2024

10/10 Excellent

Appiah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I came to Columbus for work and I enjoyed my stay at this location.
Stayed 2 nights in Apr 2024

8/10 Good

Rebecca

Traveled with family
Liked: Staff & service, amenities
The room was quiet and comfortable. Front desk staff was friendly, welcoming and very helpful to meet all of my requests. Pillows need replacing and housekeeping could use some training.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Business traveler
Liked: Staff & service, property conditions & facilities
Very helpful and friendly staff. Very clean hotel, this is my second time staying here for work.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very nice and friendly. She handled my check in with easy and confidence.
Stayed 1 night in Apr 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited my boyfriend at Ft. Moore and stayed here. Clean and comfortable. I would stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Kearsis, Bremerton

Liked: Amenities
Great customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything was clean and quiet!
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Room was clean. Quiet. The sink and tub did not drain well. No ice in ice machine.
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff love my time spent there
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kay on 2024/2/11
We apologize for any issue occuring during your stay. We hope to see you again.

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

6/10 Okay

Angela

Traveled with family
Staff was very friendly and helpful. Hotel room had a few items that needed repaired. Towel shelf/rack fell off the wall during my shower. Repair had been previously made, but was insufficient to hold. Shower head had a hole behind it with tape covering the gap. Just seems out-dated especially with the popcorn ceiling. Also, towels need replaced. Very worn and discolored. Probably won’t stay again.
Stayed 3 nights in Jan 2024

10/10 Excellent

luis

Stayed 2 nights in Jan 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moving nephew
Was pleasantly surprised by this hotel. Haven't stayed in Best Western for a long time due to usual quality. However this one exceeded my expectations. It could use a little better cleaning but as particular as I am, it was fine.
Stayed 1 night in Jan 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Desk clerk was helpful in getting us into adjoins rooms and changing to one with a bathtub
Stayed 1 night in Jan 2024

8/10 Good

Kearsis, Bremerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was good!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay at Best Western
The hotel was clean, modern, roomy, and comfortable. All at an affordable rate.
Stayed 4 nights in Dec 2023

8/10 Good

Anselmo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Over it was good, only thing that really bothered me was the mini fridge. Dam thing was noisy.
Stayed 3 nights in Dec 2023

8/10 Good

April

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark A

Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Edith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet,full breakfast bar and affordable
Stayed 2 nights in Nov 2023

4/10 Poor

Yeyson

Stayed 1 night in Nov 2023
Response from Khia on 2023/12/27
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests.   If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Everything was very accessible in the area. The front desk staff was very hospitable. The room was comfortable and fitting for our travels.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel staff, good continental breakfast options, and very clean. We felt safe in this area also.
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Private
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable. Great showers and great beds. Close to everything.
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, however somewhat unclean.
It was a very spacious suite and very nice. There were stains on a table and some on the couch. Not too sure if there was anyway they could clean that up. The bed was big and felt nice. However, our tv did not work. Thankfully we were only staying for one night so it did not matter too much. Room 213 is where its at!
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

darren

Stayed 2 nights in Nov 2023

6/10 Okay

Cristina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had quite a bit of mildew (room 119) and felt a bit dirty. Staff were INCREDIBLE and kind. Walls are thin--bring headphones! Large space inside rooms, very convenient location!
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
An ok visit
Lobby, business center and staff were nice but my room no, bathtub had mold and hair in it, all lamps were very rusty and very few outlets worked. Coffee pot was dirty. No bag in trash can. Toilet paper very thin and cheap. They only provide two towels that are on the smaller side so you’d have to ask for more. Bathroom door was chipped and broken all across the bottom and hard to close.
Stayed 1 night in Nov 2023

4/10 Poor

Gerald

Traveled with group
Disliked: Cleanliness
There was mold ( black in color)-lots of it in the bathroom. The room smelled like dog or cat poo. When asked to change rooms they said they were sold out. The phone didn't work. The rugs in the elevator were old and very dirty.
Stayed 1 night in Oct 2023

6/10 Okay

Denetrice, Macon

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
I was charged twice for this stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Jakie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service
I was able to check in earlier than 3pm. Which helped me. I believe need to be cheaper because need remodel in the bathroom
Stayed 1 night in Oct 2023

4/10 Poor

Angela

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
I would not stay here again, dingy towels and sheets. Towels looked more like rags. Pillows were lumpy. My relatives also stayed in a separate room and they found a hyperdermic syringe in the bathroom light fixture! Only nice thing I can say is that the coffee in the lobby was good and friendly staff.
Stayed 4 nights in Oct 2023

4/10 Poor

JIHAE

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel room had a strong smell of old carpet. The bedding was also dusty and a little dirty. Overall I was disappointed.
Stayed 1 night in Oct 2023
Response from Nicole on 2023/10/20
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities
20 minutes away from Ft Moore. Staff were very warm and helpful. Breakfast was standard hotel; Well presented, tasty and generous. No laundry at this location.
Stayed 3 nights in Oct 2023