大廳

哥倫比亞凱藝飯店的評分

2.5 out of 5
哥倫比亞凱藝飯店
1544 Bear Creek Pike, Columbia, TN

評論

7.2

不錯哦

10 分,有夠讚;75 則評論中有 33 則" "
8 分,不錯哦;75 則評論中有 7 則" "
6 分,一般般;75 則評論中有 12 則" "
4 分,不太好;75 則評論中有 13 則" "
2 分,很糟糕;75 則評論中有 10 則" "

7.2/10

整潔度

7.2/10

員工素質

6.8/10

設施服務

7.0/10

住宿環境和硬體

6.2/10

環保程度

評論

8/10 不錯哦

Waldo

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 5 月住了 2 晚
Hotel Manager 於 2024年5月11日回覆
Dear Waldo,Thank you for your rating! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve upon to make it a perfect 5, please don't hesitate to let us know. We hope to welcome you back soon!Sincerely,Hotel Manager

2/10 很糟糕

George

商務旅客, 家庭旅遊
不喜歡:整潔度
Bed bugs in one of the beds
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年5月9日回覆
Dear George,We sincerely apologize for the experience you had during your stay regarding the bed bugs. This is not reflective of our usual standards, and we take such matters very seriously. Our team will investigate and take immediate action to address this issue. If there's anything else you'd like to discuss or if we can assist you further, please don't hesitate to reach out.Sincerely,Hotel Manager

10/10 有夠讚

Robert

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was kind and helpful!
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月7日回覆
Dear Guest,Thank you for your kind words about our staff! We're delighted to hear that they provided you with helpful and friendly service during your stay. Your satisfaction is our priority, and we're glad we could make your experience enjoyable. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 有夠讚

Rebecca

情侶出遊
喜歡:員工素質
Nice clean comfy beds. Bathroom floors were dirty. But scheduling at the last minute this was our only choice so we were happy to have a room!
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月6日回覆
Dear Guest,Thank you for choosing to stay with us, especially with last-minute scheduling. We're pleased to hear that you found our beds comfortable. We apologize for any cleanliness issues you encountered in the bathroom and assure you that we will address this promptly with our housekeeping team. Your feedback is valuable to us, and we hope to have the opportunity to provide you with an even better experience on your next visit.Sincerely,Hotel Manager

10/10 有夠讚

Tabitha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月16日回覆
Dear Tabitha,Thank you for your perfect score review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your time here. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 有夠讚

stephanie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月16日回覆
Dear Stephanie,Thank you for your perfect score review! We're delighted to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time here. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 有夠讚

Jacqueline

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room is very nice and clean
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月12日回覆
Dear Guest,Thank you for your kind words! We're delighted to hear that you found your room to be nice and clean. Providing a comfortable and tidy environment for our guests is one of our top priorities. We hope you had a wonderful stay overall, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager

6/10 一般般

Nongnuch,Madison

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Everythjng were great except breakfast
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月10日回覆
Hello Nongnuch,We appreciate your positive feedback on your overall stay! We value your input on the breakfast experience and will share it with our team for future improvements. Your comments are essential for us to enhance our services continually.

2/10 很糟糕

Gary

團體旅遊, 家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Towels and sheets were stained. HVAC didn’t work correctly and was very loud. Floors were filthy dirty. Sounds from adjacent rooms very loud and disturbing. Would not recommend this hotel to anyone.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月9日回覆
Hello Gary, We apologize for any inconvenience during your recent stay. Your feedback is valuable to us and will be shared with our management. If you have any further concerns, please do not hesitate to reach out to us directly.

4/10 不太好

Paula

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
It was by far the worst “ breakfast” we have ever had at any hotel ever. Coffee was terrible, “eggs” were the worst, tastes like sawdust. No fruit, out of yogurt. No concern at all from staff.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月9日回覆
Hello Paula, We appreciate your feedback regarding your recent breakfast experience at our hotel. We value all guest comments and will forward your concerns to the appropriate department for further review. If you have any additional feedback, please feel free to contact our management team directly. Thank you for bringing this to our attention.

10/10 有夠讚

John

親子旅遊
Nice
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月1日回覆
Hello John,We're glad to hear you enjoyed your stay with us. We strive to provide a pleasant experience for all our guests. If there's anything we can improve upon, please feel free to share your feedback with us directly.

4/10 不太好

Donald

不喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日回覆
Hello Donald, We're sorry to hear that your stay didn't meet expectations. Please feel free to contact us directly with any specific feedback you may have, so we can improve our services for future guests.

6/10 一般般

Daniele

喜歡:員工素質
Drywall under sink cut out and sitting on the floor. Drywall in other areas of the room patched but not painted. Some kind of yellow liquid splashed and dried by room door on wall
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月31日回覆
Hello Daniele,We appreciate your feedback regarding your recent stay. We encourage guests to reach out to our management team directly to address any concerns they may have had during their stay. Our team will investigate and take appropriate action.

8/10 不錯哦

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
The motel is clean and appears to be new. There were a lot of families with children under 10 years of age. There always seemed to a child making noise in the hallway. The doors do not have any type of weather proof around the door edges which let in sound and a good deal of hallway light at night. I don’t think I would stay at this place because of the kids.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月27日回覆
Hello Robert,We appreciate your feedback about the cleanliness and look of our motel. We host families of all ages and do our best to ensure all guests enjoy their stay. For quieter accommodations, feel free to contact our management team for personalized assistance. Thank you for considering us, and we hope to see you again.

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月27日回覆
Hello John,We are excited to hear you had a wonderful stay! We look forward to welcoming you back soon for another fantastic experience.

10/10 有夠讚

Darlene

家庭旅遊
喜歡:整潔度和住宿環境和硬體
We would stay again .
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日回覆
Hello Darlene,We are delighted to hear that you enjoyed your stay with us. Should you choose to stay with us again in the future, we look forward to welcoming you back and providing another memorable experience.

6/10 一般般

Callie

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
the property was under construction so quit noisy. no couch in the room like online showed.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月22日回覆
Hello Callie, We apologize for any inconvenience caused by the noise from the construction. Please note that certain room amenities may vary based on room type. Your feedback will be shared with our team for further review.

2/10 很糟糕

Jeffrey

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dirty. Old. Stains in the bed sheets. Tv wasn’t working
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月7日回覆
Hello Jeffrey, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to reach out to management directly to address any concerns they may have regarding their experience at the hotel. Thank you for bringing this to our attention, we will use your comments to improve our services.

2/10 很糟糕

Jan

喜歡:整潔度
不喜歡:員工素質
Room wasn't ready when we checked had to wait 46min Advertised deluxe breakfast but was just toast,bagels, cereal and waffles Ask for butter for toast he goes no butter
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日回覆
Hello Jan, We apologize for any inconvenience you experienced during your recent stay. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please don't hesitate to reach out to the management team for assistance.

4/10 不太好

Bruce

情侶出遊
不喜歡:設施服務和住宿環境和硬體
Room wasn't ready so manager gave us another. Room was clean but couldn't sleep because of noise outside room and upstairs. Breakfast was pretty much non existent and trash outside by door overflowing. Cigarette butts everywhere. Usually have a good experience but will not stay here again.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月3日回覆
Hello Bruce,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Please feel free to contact our management team directly to address your concerns further. We aim to provide a comfortable environment for all guests and will take your comments into consideration for improvement.

8/10 不錯哦

Gary

喜歡:整潔度
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日回覆
Hello Gary,We are delighted to hear that you had an enjoyable stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月22日回覆
Hello Jennifer,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 很糟糕

David

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No elevator, ice machines not working, no soap in rooms, breakfast very limited, smelled like smoke, not clean
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月21日回覆
Hello David, We apologize for the inconveniences you experienced during your stay. Your feedback is valuable and will be shared with the relevant teams for improvement. We strive to ensure all aspects of our guests' stay meet expectations and regret any oversights. Your comments will help us enhance the guest experience moving forward.

6/10 一般般

David

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No elevator, ice machines broke, no soap, very little breakfast choices, pool closed, lights flickering, halls smell like smoke, unclean!
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月18日回覆
Hello David,We apologize for any inconvenience you experienced and appreciate your feedback. Your comments will be shared with the appropriate departments for their immediate attention and improvement. Our team is dedicated to ensuring a comfortable stay for all guests, and we hope this incident does not deter you from considering us again in the future.

4/10 不太好

Mary

家庭旅遊
不喜歡:住宿環境和硬體
Never stay there again
Door between next room would not lock. Bugs found in bathroom. When I tried talking to front desk they were just defensive and not the least apologetic. Also hot/cold was water pipes put in opposite sides. They already knew about that but no one told us about it
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月17日回覆
Hello Mary, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 一般般

David

No towels in the bathroom & no one could bring any
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月17日回覆
Hello David, We apologize for the inconvenience you experienced during your stay. Our team strives to ensure that all guests' needs are met promptly. We appreciate your feedback and will use it to improve our service delivery. We encourage you to reach out to our management team directly so that they can address your concerns further.

4/10 不太好

Kelly

不喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月6日回覆
Hello Kelly, We're sorry to hear that your experience with our hotel did not meet your expectations. We value all guest feedback and would appreciate it if you could reach out to us directly to discuss any issues you may have encountered during your stay. We hope to have the opportunity to make it up to you in the future.

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質和住宿環境和硬體
This was one of the nicest hotels I ever stayed in.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月3日回覆
Hello Matthew,Thank you so much for your kind words! We are thrilled to hear that you had such a fantastic experience during your stay with us. Our team strives to provide exceptional service and a memorable stay for all of our guests. We hope to welcome you back in the future for another outstanding visit.

10/10 有夠讚

Rene

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was excellent. place is clean
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月30日回覆
Hello Rene,Thank you for taking the time to share your positive experience with our staff and cleanliness. We strive to provide exceptional service to all our guests. Your feedback is greatly appreciated as we continue to enhance our guest experience. We look forward to welcoming you back in the future.

10/10 有夠讚

Stanley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Right off of hwy65 with food and fuel options....low price with above average facility....check in and overnight staff were great...this will be our overnight stop for Florida trips from now on...
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日回覆
Hello Stanley,Thank you for choosing our hotel as your overnight stop! We're delighted to hear that our convenient location, affordable rates, and friendly staff made your stay enjoyable. We hope to continue being your go-to hotel for future Florida trips. Safe travels!

4/10 不太好

Evelyn

不喜歡:設施服務和住宿環境和硬體
The faucet was inverted hot was cold and cold was hot. Limited breakfast, cereal and waffle. The reception has to come to your room to start and give instructions on how to use the TV. Used curtains for blanket on bed.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日回覆
Hello Evelyn, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the faucet and TV instructions. Our team will look into these issues to ensure a smoother experience for our guests moving forward. We appreciate your input on the breakfast options and will take it into consideration. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

2/10 很糟糕

Jo Ann

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The pictures of the hotel and rooms were not at all like those posted on their website. I felt unsafe as the door didn't "seal" completely.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日回覆
Hello Jo Ann, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will take it into consideration for future improvements. Your safety and comfort are of utmost importance to us, and we assure you that we have taken appropriate measures to address any concerns. Please feel free to reach out to our management team with any further inquiries or feedback.

8/10 不錯哦

Susan

喜歡:整潔度、員工素質和住宿環境和硬體
Basic, comfortable room, nothing fancy but a solid value. Hot shower with good water pressure. Comfortable bed with very nice linens. Friendly staff.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月22日回覆
Hello Susan,Thank you for your kind review of our hotel! We're glad to hear that you found our rooms comfortable and a good value for your stay. It's great to know that you enjoyed the hot shower with good water pressure and our comfortable beds with nice linens. We appreciate your compliment about our friendly staff. We hope to welcome you back in the future for another enjoyable stay with us.

4/10 不太好

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Unsatisfied
There was no toilet paper in the bathroom not even on the toilet paper roll. The room was not very clean. There were finger nail or toenail clippings on the floor by the TV stand. There were spots on the walls that look like something has dripped on them like coffee or something that could’ve been cleaned off by the room service people if they did their job. The floors were not very clean. You should be able to walk on the floors with bare feet if the rooms were cleaned properly, the bathroom floor was dirty so basically the room was not prepared at all for someone to stay in there. Also, when I registered online for the room, I put pet friendly hotels so I reserved a pet friendly hotel and when we got there they said no pets were allowed and then they wanted to charge us a $50 nonrefundable fee. I also put on my reservation that I needed handicapped accessible because sometimes my husband has a hard time walking and he cannot walk up the stairs. Well there was no elevator and they said there was no first floor rooms so we had to walk up the stairs to get to our room. Our overall stay was not pleasant at all, so we will not be staying at that hotel again, and we will not, be giving good reviews and not recommending this hotel to anyone. The desk people were pretty nice.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月22日回覆
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our desk staff. We have forwarded your comments to our housekeeping team to address the cleanliness concerns mentioned. Regarding the pet policy and accessibility, we apologize for any confusion and will ensure our online information is updated accordingly. We regret that your overall experience was not pleasant and hope you would consider giving us another chance in the future.

10/10 有夠讚

John-Nancy-

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GOOD CHOICE
WAS A GOOD CHOICE FOR THE MONEY. WOULD STAY AGAIN.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月14日回覆
Hello John-Nancy-,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience and that you would consider staying with us again. It was our pleasure to provide you with a great value for your money. We look forward to welcoming you back in the future.

10/10 有夠讚

Michael

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月13日回覆
Hello Michael,Thank you for choosing our hotel for your stay! We strive to provide exceptional service and are delighted to hear that you had a wonderful experience. Should you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 一般般

Grayson

親子旅遊
喜歡:員工素質
不喜歡:整潔度和設施服務
Room wasnt the cleanest. Tub was dirty and comforter and pillow had stains all over them. Pillow had blood stains too.... very gross and unsettling.
於 2024 年 1 月住了 4 晚
Manager 於 2024年1月13日回覆
Hello Grayson,We apologize for any dissatisfaction you may have experienced during your stay. At our hotel, we strive to provide clean and comfortable accommodations for our guests. We encourage guests to let us know of any concerns during their stay, so we can promptly address them. We appreciate your feedback and will use it to improve our services.

10/10 有夠讚

Kevin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We spent one night in Columbia. Our room was very nice. Very clean! Had the best shower head EVER!!! Lots of water pressure!
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月13日回覆
Hello Kevin,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found the room to be clean and comfortable. Our team takes pride in providing a high standard of cleanliness and ensuring our guests' satisfaction. We appreciate your kind words about the shower head and the water pressure. We hope to welcome you back soon for another enjoyable stay!

6/10 一般般

Larry

商務旅客, 家庭旅遊
喜歡:整潔度
Bed slept pretty good. Area is quiet but right off the interstate. Would definitely recommend staying if on a budget. Not much of a breakfast though.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日回覆
Hello Larry, Thank you for choosing to stay with us and for sharing your feedback! We're glad to hear that you found the bed comfortable and enjoyed the quiet location. We appreciate your recommendation for budget-conscious travelers. However, we apologize if the breakfast did not fully meet your expectations. We are always looking for ways to improve, and we appreciate your input.

6/10 一般般

Sydney

家庭旅遊, 親子旅遊
喜歡:員工素質和住宿環境和硬體
Newly renovated it seems. Just not much to eat around the area, and the coffee creamer in the morning is just that powdered stuff. Had to go across the street. Room was nice but pull out couch was worn and had food pieces in it. Staff was friendly tho…
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日回覆
Hello Sydney,Thank you for choosing our hotel for your stay. We're glad to hear that you found our newly renovated rooms to be nice and our staff to be friendly. We apologize for any inconvenience you experienced regarding the availability of dining options nearby and the coffee creamer provided. We appreciate your feedback and will take it into consideration for future improvements. Should you have any further concerns, please contact our management directly.

10/10 有夠讚

Jean

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Hello Jean,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an exceptional experience with us. We hope to welcome you back again soon for another wonderful stay.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月1日回覆
Dear Guest,We are stoked to know that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

6/10 一般般

William

於 2023 年 12 月住了 4 晚
Manager 於 2024年1月2日回覆
Hello William, We appreciate you choosing our hotel for your recent stay. If there is any specific feedback you would like to share with us, please don't hesitate to contact our hotel directly. We value your input and would love the opportunity to address any concerns you may have had. We hope to have the chance to welcome you back in the future.

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent staff and very clean room unfortunately the breakfast was lacking
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月30日回覆
Hello James,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be excellent and your room to be clean. We appreciate the feedback regarding breakfast and apologize for any inconvenience caused. Guest satisfaction is of utmost importance to us and we will take your comments into consideration for future improvements.

10/10 有夠讚

Kenneth

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月30日回覆
Hello Kenneth,We are delighted to hear that you had a wonderful stay at our hotel! We strive to provide exceptional service and our team is thrilled that we were able to meet your expectations. If you have any specific feedback or suggestions, please do not hesitate to reach out to us directly so that we may continue to improve our services. We look forward to welcoming you back in the future.

4/10 不太好

Terry

不喜歡:設施服務
Doors won’t shut.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日回覆
Hello Terry,Thank you for staying with us. We appreciate your feedback regarding the doors. We apologize for any inconvenience caused. Please know that we value your feedback and take it seriously. We have forwarded your comments to the appropriate department for review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

10/10 有夠讚

Kelsey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The lady that works at night is amazing at what she does
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月23日回覆
Hello Kelsey,Thank you for sharing your feedback about our night staff! We're glad to hear that she provided exceptional service during your stay. It's always a pleasure to have a dedicated team member who goes above and beyond for our guests. We appreciate your kind words and hope to welcome you back in the future for another outstanding experience.

10/10 有夠讚

Lee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room and the shower was excellent
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月22日回覆
Hello Lee,Thank you for your positive feedback on the room and shower. We are delighted that you found them to your liking during your stay. We strive to provide a comfortable and enjoyable experience for our guests. If you have any future inquiries or if we can assist you further, please don't hesitate to reach out to us.

10/10 有夠讚

Ryan

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月21日回覆
Hello Ryan,We are thrilled to hear that you had an excellent experience during your stay at our hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room ,clean & comfy bed . Good breakfast selection
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月16日回覆
Hello David,Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed our clean and comfortable rooms, as well as our breakfast selection. We strive to provide a pleasant stay for all our guests and appreciate your feedback.