2/10 很糟糕
Arthur
家庭旅遊
2025 年 11 月 17 日
The building was closed a week prior due to a fire and unknown to me, was still closed when I booked the room. I didn’t know until I got to hotel and the parking lot was empty, front doors locked, and all lights off. The Expedia chat support made it incredibly frustrating making me provide evidence of the fire myself. After getting upper management involved, I was able to get a refund started and received a $25 credit towards another room, though I felt this Wasn’t enough to make up for the embarrassment of going to a completely empty hotel and having to make the company I booked it through believe that it was closed, even after multiple failed calls. Really bad experience from this booking service
Arthur
於 2025 年 11 月住了 1 晚

















