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Reviews of La Quinta Inn & Suites by Wyndham Colorado Springs North

2.5 out of 5
La Quinta Inn & Suites by Wyndham Colorado Springs North
8155 N Academy Blvd, Colorado Springs, CO

Reviews

7.0

Good

Rating 10 - Excellent. 313 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 154 out of 1000 reviews" "
Rating 2 - Terrible. 111 out of 1000 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kurt

Disliked: Amenities
Clean, but very basic
Stayed 1 night in May 2024
Response from La Quinta Inn & Suites on 2024/5/13
Thank you for taking the time to provide your feedback. We apologize for the issues you experienced during your stay.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from mh on 2024/5/11
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

MARIA

Business traveler, Traveled with family
Liked: Staff & service, amenities
Staff was friendly and fun. Property lacked good updates that made the place look dirty and out of date. Otherwise loved how clean it was!
Stayed 1 night in May 2024
Response from mh on 2024/5/5
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

2/10 Terrible

Slim

Disliked: Cleanliness, staff & service, property conditions & facilities
The staft did not make my stay very enjoyable. They were very unprofessional, I was rushed out of my room given attitude and they allowed
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on 2024/5/1
Thank you for taking the time to provide us with your feedback. We deeply apologize for the inconvenience caused to you. We will get this passed onto our upper management

4/10 Poor

Heather

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Our room was dirty. The floors looked like they hadn't been clean; there was dirt and hair all over. We asked if we could have housekeeping come in, and they never showed up.
Stayed 2 nights in Apr 2024
Response from mh on 2024/4/28
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Glenn

Traveled with partner
Disliked: Cleanliness, staff & service
Room did not appear to be cleaned correrctly prior to checkin. We found a half cuo of coffee on the window sill. A handicap chair for showering left in our small bathroom, We placed it outside of our door and it remained there for 2 days. On 2 occations when in the lobby wanting to buy from your convience center.there was no one on duty. A sign advided be back shortly.
Stayed 3 nights in Apr 2024
Response from mh on 2024/4/21
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Diego

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Response from mh on 2024/4/5
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

2/10 Terrible

Valarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from mh on 2024/4/2
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On DutyLa Quintalqc@coloradohospitality.com7192664300

2/10 Terrible

Jessica

Disliked: Amenities, property conditions & facilities
I ended my stay right after viewing my room. I hope I get refunded soon!
Stayed 1 night in Mar 2024
Response from mh on 2024/3/30
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub was closed and pool was ice cold. Stayed so our children could enjoy the pool bur it was way too cold.
Stayed 1 night in Mar 2024
Response from KC Maresa on 2024/3/25
Greetings,Thank you for choosing La Quinta Inn and Suites by Wyndham in Colorado Springs North Location and for providing us your feedback on your recent stay with us, On behalf of La Quinta I wanna apologize for not meeting your expectations during stay, we are working on getting things done with our pool area specially our Hot tub and sincerely apologized for that that hot tub is not running I know how important it is specially with the kids to enjoy their time while staying with us I will address this concerns with our maintenance department to make sure and guarantee that the temperature for the pool is by the requirement I hope you will gave us a chance to make this right for your next visit, again I am deeply sorry for the Inconvenience.KC JuanillasGeneral ManagerLa Quinta Inn ans Suites

10/10 Excellent

LaTisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from KC on 2024/3/25
Greetings,On behalf of La Quinta Inn Thank you for choosing La Quinta Inn and Suites Colorado Springs North Location, I am pleased to know that your recent stay is good your feedback means a lot to us to continue bettering our service for our guest and with this I will share this with my staff to make sure that your feedback is shared to them so they used this as a tool to continue providing our guest a good customer service they deserved.KC JuanillasGeneral ManagerLa Quinta Inn and Suites

6/10 Okay

Moni

Stayed 2 nights in Mar 2024
Response from mh on 2024/4/20
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

2/10 Terrible

Aura

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disgusting, filthy , smelled horrible, asked for vacuum to vacuum room my self , could see clumps of hairs on carpet. Bought cleaning products from Walmart to disinfect and clean , sprayed Lysol all over carpet ,beds , Clorox wipes to wipe everything down , burned a candle to try and help with the smell . Hallways stunk , elevator dirty cracked tiles , whole place is a dump , most definitely not like the pictures on website .
Stayed 2 nights in Mar 2024
Response from mh on 2024/3/19
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Jaylene

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
No breakfast. Loud dogs, pet hair throughout carpet in hallways. Pictures do not match this property. Staff were very friendly & allowed very early check in.
Stayed 1 night in Mar 2024
Response from mh on 2024/3/16
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Maureen

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from mh on 2024/3/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Jason

Stayed 2 nights in Mar 2024
Response from mh on 2024/3/29
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Zachary

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from mh on 2024/3/5
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Jennifer

Good
Response from mh on 2024/2/24
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Theresa

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from mh on 2024/2/24
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Ive stayed at this property repeatedly. Its not terrible but it has gone downhill. I may find a better property in the future. Pros: fair price, close to I25 interstate, close to restaurants on N. Academy Blvd. Cons: dirty inside and out. Trash all around the parking lot including tires and broken glass, inside trash cans dont get emptied and people pile trash high and all over. The rooms get vacuumed and a quick mop but the walls were dirty, bathroom tile grout was dirty, and the windows all throughout are hazed so bad that you can barely see out. Also, traffic patterns to get in and out is a mess!
Stayed 2 nights in Feb 2024
Response from mh on 2024/2/24
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Thu Bao

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They forgot to clean the refrigerator. Full of moldy old food. Visible stains on the chair. Bathroom want stocked with soaps or shampoo and stuff so had to call you get some.
Stayed 1 night in Feb 2024
Response from MH on 2024/2/18
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Jose oscar

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are ok
Stayed 1 night in Jan 2024
Response from mh on 2024/2/6
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Natalia, Aurora

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from mh on 2024/2/2
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On DutyLa Quinta

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auditor and breakfast left a lot to be desired.
Breakfast wasn't too good- the eggs were awful, the waffles were not done in the middle. The night auditor told anyone who would listen that she hates her job. Anyone who checked in late got told off. The rest of the front desk crew were nice and accommodating when I need to change the room type to two beds. We enjoyed the pool before bed time.
Stayed 1 night in Jan 2024
Response from mh on 2024/2/2
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On DutyLa Quinta

8/10 Good

Amanda

Stayed 3 nights in Jan 2024
Response from La Quinta Inn & Suites Staff on 2024/3/22
Thank you for your feedback. We hope to see you again next time

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from mh on 2024/2/3
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures make this hotel look way better than it is. Our tv didn’t work and it was very outdated and old. Definitely not what we expected.
Stayed 1 night in Jan 2024
Response from mh on 2024/1/28
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Samantha

Disliked: Cleanliness, property conditions & facilities
Not great, felt catfished
Photos are not accurate to the current state of the hotel. It's very dirty and worn down. The tub and shower had rust and scraps all along the doors. Stains on the sheet and carpets didn't look clean. Hot tub was broken and I could hear all the neighbors to the point where I had to stuff towels are the bottom of the doors to hopefully help with the sound.
Stayed 2 nights in Jan 2024
Response from mh on 2024/1/23
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Alysia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from mh on 2024/1/19
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not what the site and pictures show! Their breakfast is limited and poor. Swimming pool was not working
Stayed 1 night in Jan 2024
Response from mh on 2024/1/19
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On DutyLa Quinta

10/10 Excellent

Evelis

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Hector

Traveled with family
Disliked: Staff & service
Average stay
Overall the stay was good for the price. Room was a bit small, service could have been better. Was greeted by front desk attendant and had no uniform or tag and there was really no hospitality. You can see the age on the hotel. Area was ok. Did not see anything of concern. Good for 1 night
Stayed 1 night in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Jazmin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Esther Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was old and rooms were not clean. Bed
Stayed 3 nights in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

8/10 Good

Altheha

Stayed 3 nights in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Cynthia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located to lots of shopping and restaurants. Staff was wonderful.
Stayed 4 nights in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Lavonne

Liked: Cleanliness, staff & service, property conditions & facilities
good nights rest...quiet n clean.
Stayed 1 night in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would’ve given it a 100 across the board but we were abruptly awakened by an alarm system in the middle of the night because someone smoked in their room at 2 in the morning.
Stayed 1 night in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs remodel
The hotel needs a major update! We were awakened at two in the morning to a fire alarm. Of course, we got out on stairs. They were nice enough to comp the day for us. Unless they remodel, we won’t stay here again! Sorry, La Quinta!
Stayed 2 nights in Dec 2023
Response from Mh on 2023/12/19
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from mh on 2024/1/14
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Adrienne

Traveled with group
Liked: Room comfort
Stayed 2 nights in Dec 2023
Response from mh on 2023/12/9
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Darla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful!
Stayed 1 night in Dec 2023
Response from mh on 2023/12/9
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great .except the smell of Marijuana in the hall.
Stayed 1 night in Dec 2023
Response from mh on 2023/12/5
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mh on 2023/12/5
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found some of your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service
Overall property was good. Back door lock though does not work.
Stayed 1 night in Nov 2023
Response from mh on 2023/11/30
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

6/10 Okay

kellee

Traveled with partner
Liked: Staff & service
Although the property was nice overall, the rooms and bathrooms were a bit dirty and run down. It sure could use an overall upgrade, renovation on rooms and hallways.
Stayed 3 nights in Nov 2023
Response from mh on 2023/11/30
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Catherine, Fountain

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! The room was great! Everything was great! Thank you to the front desk lady for working on Thanksgiving day!!
Stayed 1 night in Nov 2023
Response from mh on 2023/11/26
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from mh on 2023/11/24
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty

4/10 Poor

Reggie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a mountain view single King room with a jacuzzi. The room came with everything I requested but the problem was the room had carpet stains and pubicle hairs everywhere. The pillow cases were not clean at all had stains and hair. So I then had to go to the front desk and request clean pillow cases. The hotel is perfect for someone that is looking for a two star hotel! But Hotel didn't meet my standards I wanted a giveaway room for me and my wife for the weekend after I booked it and was charged for the room we made it the best. The hotel need updated real bad they're way behind
Stayed 2 nights in Nov 2023
Response from mh on 2023/11/24
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty