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Reviews of Chateau Motel

2.5 out of 5
Chateau Motel
1201 S Nevada Ave, Colorado Springs, CO

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 93 reviews" "
Rating 8 - Good. 37 out of 93 reviews" "
Rating 6 - Okay. 26 out of 93 reviews" "
Rating 4 - Poor. 8 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Nice place. Reasonable price.
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean !
Stayed 1 night in Jun 2023

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is not a $200/night motel. For the price is it a wonderful place. The bathroom was meticulously clean. Beds very comfortable. Staff very helpful and pleasent. There are a number of homeless in the area, but at no time did I feel unsafe. Only thing I wish they had was coffee. None in the rooms or office.
Stayed 2 nights in Jun 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property on the outside left much to be desired. Our room was nice, clean and roomy. Staff was friendly and helpful. We’d stay here again.
Stayed 2 nights in Jun 2023

6/10 Okay

Anthony

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Rude!!!!
When we arrived at the property we were talked down to and treated like garbage. When we attempted to check in using our existing reservation we were told there was none and that they didn't take online reservations or credit cards. They made us go back out in the cold and find a place to get cash.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my first contact with the owner a few days before we actually arrived to request my son's name to be added, so he coukd check in prior to my arrival. The owner wasn't able to do that, but told me how I could add him via the site i used to secure the rooms. We arrived late, but the owner was lind and gracious, and allowed my don to check in early. The outside of the building is old, and made me nervous about how the room would look, but I was pleasantly surprised when I opened the door and saw the room had been renovated and was welcoming and clean. So nice, after a long day of travel. We got a good night's sleep, and left the next morning to travel to our destination. The motel, and owner, were just what we needed; a pleasant and accommodating place to lay our heads, before the next leg of our journey. THANK YOU.
Stayed 1 night in Sep 2022

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Owner was very helpful and nice. Good location for what we were doing in the area.
Stayed 2 nights in Aug 2022

4/10 Poor

RICHARD

A little disappointed.
The room was ok for an overnight stay but was disappointed that the refrigerator did not have a freezer to put frozen items in it
Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Stayed 1 night in Jul 2022

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities
This property is an older motel with new updates. The beds were comfortable, bathroom was clean and check in was easy. It was exactly what was expected based of pictures. We didn't need much for this trip and it provided exactly what we needed.
Stayed 1 night in Jul 2022

8/10 Good

Gilbert

Liked: Cleanliness
The owners are really solid good people. One night there was a very loud group hanging out near my door; they were like this for quite a while. After a couple of complaints the owner came down and read them the riot act. They quieted down. Problem solved.
Stayed 7 nights in Jul 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
What a gem of a motel! Check in was quick and cordial. We were given 3 bottles of water upon asking where we could buy some. The outside is nothing fancy but inside was very clean. The bathroom area is newly remodeled and spacious. Beds extremely comfortable and all linens immaculate, Air conditioner worked great. Highly recommend!
Stayed 1 night in Jul 2022

6/10 Okay

Hoa

Stayed 3 nights in Jul 2022

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-run business
Love a family-run business. They were very nice. The room was good, I would stay again. The reviews about the dope heads are correct. I would go out for a walk there, but the Motel can't help that.
Stayed 1 night in Jun 2022

4/10 Poor

Donnell

Stayed 1 night in Jun 2022

8/10 Good

Analisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, make sure to keep the property clean, and it's super convenient that there is always someone at the front desk so you can check out whenever you need. I liked that it was close to the freeway, but the tradeoff is that the traffic can be noisy.
Stayed 3 nights in Jun 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price
Stayed 1 night in Jun 2022

6/10 Okay

Maria

Stayed 1 night in May 2022

10/10 Excellent

Gerard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, tidy and equipped with everything you'd need from a motel. The proprietors were friendly and welcoming. But most of all, the beds were just so comfortable!!
Stayed 1 night in May 2022

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising quality.
Clean room, super comfortable bed. You could tell the hotel was a little older, but they had done a great job of updating it and the only thing that is keeping me from reading it five stars would be the location. There was some road noise but nothing too loud. Definitely a great value.
Stayed 1 night in Apr 2022

8/10 Good

Curtis

Liked: Room comfort
Worked swell.
The place is older and needs some TLC, however, the room was clean, the beds comfortable, and the parking lot well lighted. It served our purpose and would stay here again.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Traveled with group
Stayed 1 night in Sep 2021

6/10 Okay

Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Springs Visit
Kids in the lobby of people that run the place Raughtwider Dog with them. Tons of dope heads across the street and all around the area. The door lock deadbolt was stuck we had to get the owner/manager to get us in the room. The room was clean and well-kept maid service left only the doorknob lock locked after cleaning we had the deadbolt locked when we left for the day. We left a day early due to the fear of dope heads breaking into our car. When we left the wroughtwilder was around are car we had to watch out they can be nasty he was barking at us. The room was good enough but that area of town is a little nerve-wracking for seniors. The manger was OK but the dope heads need to go and he could have a good business. Seems like the city is going way downhill since my last several trips to the Springs
Stayed 3 nights in Aug 2021

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large rooms and EXCELLENT service
The Chateau Motel may not look like much on the outside, but our room was VERY large, very nice, and quite comfortable. Unlike many other motels these days, our room was cleaned daily, with fresh towels provided each day of our stay and the bed was made. We parked outside of our room each night. Although there is a large homeless population in the area surrounding the motel, that presented no issues to us during our stay. We look forward to our next trip to Colorado Springs and future stays at the Chateau Motel.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The motel is located very close to I-25 for quick access anywhere. The staff was very friendly. The room was well kept with nice beds and clean linens, a nice TV, plenty of room, and included a small fridge and microwave. The bathroom had everything we needed and the shower/tub was clean and had a nice showerhead for a great shower. The area the motel is located in is not the best with a lot of homeless around, but the grounds were clean and we never felt unsafe and were never bothered by anyone. The road the motel is located on is one-way coming out of the parking lot so you have to go down the street and turn around to get to the highway, but that was a minor inconvenience.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
The property was fine, if you need something in a pinch. The room appeared clean. The female staff person brought me an iron when I inquired about one. Check-in/check-out was easy. The internet was terrible. Bad neighborhood. Homeless person accosted me for food at my car as I was about to enter my room.
Stayed 1 night in Jul 2021

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel. Homeless in the area but it doesn’t matter. Room is completely safe and very clean
Stayed 2 nights in Jul 2021

6/10 Okay

STEVE

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over charged! Watch your credit card!
I was over charged on this room. I was never given any part of my $133 back as a deposit.
Stayed 1 night in Jun 2021

10/10 Excellent

ROBIN, COLORADO SPRINGS COLORADO

Liked: Cleanliness, amenities, property conditions & facilities
I HAVE STAYED HERE BEFORE AND I LOVE THE FACT THAT IT'S SO QUITE AND PEACEFUL
Stayed 1 night in Sep 2020

6/10 Okay

leah

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Traveled with daughter sketchy area but didnt feel unsafe the curtains allowed outside lights to shine through so i thought it was morning all night long .Dont need an alarm clock because the train rolls through with its horns blaring at5:30am.
Stayed 1 night in Sep 2019

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good place to stay
It was a very good stay. The beds were very comfortable, there were many, very clean towels, soaps and shampoos were high quality, the tv was new and the ac was powerful. There are lots of electrical outlets and phone charging in all the “right” places in the rooms. The place is small, family owned business. The owners are genuinely, very friendly. Many rooms are on the first floor, good for me who has trouble with stairs and long walks from parking.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Newly renovated rooms with a quiet environment. Easy access to freeway and activities.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless area across the road was not a welcoming site
Stayed 2 nights in Jul 2019

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good service
Stayed 1 night in Jul 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Tripping
Very clean, very comfortable, easy access to nearby destinations. Area is a little sketchy due to the many homeless folks loitering the area but they seemed harmless enough. The motel is old and hasnt been updated on the outside but the interior has been somewhat updated and had a very comfortable bed.
Stayed 1 night in Jul 2019

8/10 Good

maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
I've got to say that I was pleasantly surprised. I read the reviews and took a chance on this place. The staff is very friendly and personable and check-in was a breeze. The room is very clean with a large bathroom. The beds are comfortable and I had a pleasant night's sleep. I wouldn't bring my family to stay here though. The neighborhood is kind of sketchy but since I was up for business and by myself I figured it would be okay. And I was right. I'd even consider doing it again if I came back on Business by myself. All the sites are nearby and it's right off the highway which made it convenient for my trip. The staff does make sure that nobody's wandering the parking lot at night. It's a fairly safe environment.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Need a microwave, they send a brand-new one in ten minutes. Makes me very happy. Highly recommended.
Stayed 1 night in Jul 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big and clean. Had a LOT of trouble opening old door's lock with the key but that is my only complaint.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean rooms
Room was supper clean Front desk was supper friendly. Room was very roomie large. no microwave but we did have a mini fridge. There was alot of people maybe homeless walking at night. The room did not have a montain view but it is right in front of a small park where the montain view is nice. Wifi was average so no complains.
Stayed 1 night in May 2019

6/10 Okay

Leroy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close off the highway and the perfect place to stay.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No alarm clock. No hair dryer. Room heater was either 80 degrees or 60 degrees - nothing in between. Office staff incredibly rude.
Stayed 2 nights in Jan 2019