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The 13的簡介

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Featured Image
Outdoor pool
55-inch LED TV with premium channels, pay movies
2 bedrooms, premium bedding, in-room safe, individually decorated
2 bedrooms, premium bedding, in-room safe, individually decorated

The 13

4 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • 游泳池
  • 免費無線上網
  • 含停車
  • 空調
  • Spa
  • 餐廳

附近地區

    熱門景點Seac Pai Van Park步行 10 分鐘
    熱門景點Karting Track步行 12 分鐘
    熱門景點Macau Orient Golf Club開車 2 分鐘
    機場Hong Kong (HKG-Hong Kong Intl.)開車 72 分鐘

Choose dates to view prices

  • 別墅 (La Villa du Comte)

    Room amenities

    • 186 平方公尺
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張特大雙人床
    More details別墅 (La Villa du Comte)
  • 別墅 (La Villa du Duc)

    Room amenities

    • 最多可入住 4 人 (含所有額外成人與孩童)
    • 2 張特大雙人床
    More details別墅 (La Villa du Duc)
  • 別墅 (La Villa du Marquis)

    Room amenities

    • 307 平方公尺
    • 最多可入住 5 人 (含所有額外成人與孩童)
    • 2 張特大雙人床
    More details別墅 (La Villa du Marquis)
  • 別墅 (La Villa du Dauphin)

    Room amenities

    • 最多可入住 4 人 (含所有額外成人與孩童)
    • 2 張特大雙人床
    More details別墅 (La Villa du Dauphin)
  • 別墅 (La Villa du Prince)

    Room amenities

    • 最多可入住 4 人 (含所有額外成人與孩童)
    • 2 張特大雙人床
    More details別墅 (La Villa du Prince)

關於此地區

Coloane

The 13 is located in Coloane. The area's natural beauty can be seen at Hac Sa Beach and popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game? See what's going on at Macau East Asian Games Dome or Cotai Arena.
熱門景點

附近景點

  • Seac Pai Van Park - 步行 10 分鐘
  • Karting Track - 步行 12 分鐘
  • Macau Orient Golf Club - 開車 2 分鐘
  • A-Ma Cultural Village - 開車 6 分鐘
  • A-Ma Statue - 開車 6 分鐘

附近交通

  • 機場Macau Intl. Airport (MFM) - 12 min drive

住宿介紹

The 13

4-star spa hotel near Venetian Macao Casino
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 200 individually decorated rooms have 2 bedrooms and feature free WiFi and 24-hour room service. Conveniences include living rooms and dining areas, and guests will appreciate thoughtful touches like bathrobes and slippers.
The 13 offers 200 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated accommodations have separate living rooms. Beds feature premium bedding. 55-inch LED televisions come with pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Coloane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MOP 228 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Languages spoken

  • Chinese
  • English

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

客房設施

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

規定

入住

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

退房

Check-out before noon

特殊入住指示

Front desk staff will greet guests on arrival

整修與關閉

This property is closed from February 15 2020 to December 31 2020 (dates subject to change).

進出說明

Staffed front desk

寵物

Pets not allowed

兒童和加床

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

此住宿接受的付款方式

重要資訊

費用

You'll be asked to pay the following charges at the property:

  • Cash deposit: MOP 1000.0 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

可選設施服務

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MOP 228 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

其他規定

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

住宿別名

13 Hotel Coloane
13 Coloane
Hotel The 13 Coloane
Coloane The 13 Hotel
13 Hotel
13
Hotel The 13
The 13 Coloane
The 13 Hotel
The 13 Coloane
The 13 Hotel Coloane

常見問題

Can I cancel my reservation for free at The 13 and receive a full refund?
Yes, The 13 offers free cancellation on select room rates, because flexibility matters! Please refer to The 13 cancellation policy on our site for more details about any exclusions or requirements.
Does The 13 have a pool?
Yes, this property has an outdoor pool.
Is The 13 pet-friendly?
No, pets are not allowed at this property.
How much is parking at The 13?
Self parking and valet parking are free at this property.
What time is check-in at The 13?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at The 13?
Check-out is at noon.
Where is The 13 located?
Situated in Coloane, this spa hotel is within 2 mi (3 km) of Seac Pai Van Park, Venetian Macao Casino, and Macau East Asian Games Dome. Hac Sa Beach and Cotai Arena are also within 3 mi (5 km).
3.0
Rating 5 - Excellent. 1 out of 6 reviews
5 - Excellent 17%
Rating 4 - Good. 0 out of 6 reviews
4 - Good 0%
Rating 3 - Okay. 3 out of 6 reviews
3 - Okay 50%
Rating 2 - Poor. 2 out of 6 reviews
2 - Poor 33%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

3.7/5

Cleanliness

2.7/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service, property conditions & facilities
Wow, where to begin. If you ever wanted to feel like a Russian Oligarch or Arab Sheik, this is the place for you. The lobby and hallways have enough gold paint to make Donald Trump think "it's a bit much". The rooms are extravagant - that's the only word for it - but not terribly functional. Huge stone tub, beautiful Frescos on the walls and ceilings, velvet furniture, etc etc. The room felt like I should have loved it, but the hotel is like a ghost town. Virtually no staff and even fewer guests. The bathroom is amazing looking but the shower lacked pressure and had inconsistent hot water. The bars of Soap are meant to look like gold bullion (which was cool) but leave gold flecks on your hands. The room had real porcelain cups and dishes, but a virtually empty minibar. You get the picture. With a little more staff and effort it could be great, but as is it is hard top recommend.
Stayed 1 night in Nov 2019

2/5 Poor

Sad face IconDisliked: Staff & service
Fake luxury
Worst experience out of any luxury hotel. 1. There is literally no staff anywhere. Get ready to self service yourself. And when there is staff get ready for rude farmers to help you ( only talking about the front desk check in check out staff). Lol they say that their staff was sent to France to get training, but I think it’s the farms. 2. The staff is so rude and not professional. When it was our checkout time I got a call and the staff rudely said “you extending another night or going to leave” in such a rude tone. Ask if I need assistance taking my bags down or ask for an estimated leaving time. 3. THE POOL IS CLOSED AGAIN. the first time I visited I was so impressed by the pool and when we came it was closed because according to them someone got too drunk and dropped a drink in the pool. But over 3 days not a single staff was trying to fix the pool. Everyone is too lazy to do anything. Also there is a hole in every room because they didn’t build a jacuzzi. 4. WORST breakfast I have ever put in my mouth. Water tasted rusty and breakfast was similar to what I ate when I visited North Korea. Would not give that to a dog 5. Also don’t give your credit card as a deposit. It’s an expensive deposit and later they will call you to say you stole random shit that you didn’t. And they will harass you too. Had to call a fraud report. Hope they will actually give me my deposit back. I stay at hotels 300 days a year and honestly the service is not even 4 star
Stayed 1 night in Oct 2019

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The rooms are incredibly extravagant. I've never stayed anywhere so lavishly decorated. There is definitely a 'wow' factor. They are actually more impressive than the pictures. However - the pool was closed and the pool area looked unfinished, many areas of the hotel where unopened or unused, the room had private elevators that were not in operation, there was a space in the room for a jacuzzi that was 'not yet installed'.we were the only people in the breakfast room (amazing room) and the only people in the bar - which gave the entire experience a slightly spooky vibe. I'm glad I stayed there to experience the opulent room. I wouldn't stay there again unless I was assured that all areas were fully open and operation - the pool especially.
Stayed 2 nights in May 2019

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

3/5 Okay

Happy face iconLiked: Room comfort
Stayed 1 night in Oct 2019

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