Pool was closed. Air conditioning didn’t work but she moved us to a different room and was friendly and accommodating.
Christy
於 2025 年 6 月住了 1 晚
6/10
Hotel was nice and clean. But was not told pool was out of order till my kids wanted to swim and found out. If I would of known I would of booked somewhere else
Roderick
於 2025 年 6 月住了 1 晚
6/10
The only negative was that the tv cable wasn’t working and the breakfast was mediocre compared to other Fairfield hotels. For example there was no cream cheese for the bagels, no cereals, no eggs, and no sausages.
Maria
於 2025 年 6 月住了 1 晚
4/10
Arrived to a friendly desk person and was easily checked in. Soon found out the cable for TV was not working...for SEVERAL WEEKS!
Since the night before I stayed at the nearby Comfort Inn and all was great, was sadly disappointed. Asked several others who were staying at other nearby hotels and all had cable.
Understanding that cable does go out occasionally, cant understand how management would allow this to continue, literally for WEEKS. I also must say the maintenance and cleanliness was disappointing; not filthy but clearly lacking in daily upkeep. Also no daily housekeeping and no notice of that. Was I at a Fairfield? hmmmm.....
Overall, this was like being in a mediocre Motel 6, not a Marriott property. Clear that management simply doesn't care about return customers as I will never return.
robert
於 2025 年 6 月住了 3 晚
4/10
Joshua
於 2025 年 6 月住了 2 晚
8/10
Ashley
於 2025 年 5 月住了 2 晚
2/10
The room was musty and smelled terrible, dirty and mouse trap in room.
Angela
於 2025 年 5 月住了 2 晚
4/10
Hotel staff were great when we arrived and checked out! Cheer the girls on for their dance competition.
The breakfast was normal hotel breakfast. Every thing was hot, the toaster needs a little upgrade didn’t work the best.
Here what I didn’t like. I was told 3 days before our arrival the pool was working when we arrived we was informed that it’s been closed for a while I had 3 disappointed kiddos. At check in we also was in formed the tvs weren’t working. The BIG thing that I hated was are deadbolt didn’t work and our door would barely latch shut. Which made things hard with a toddler thinking it’s a game to leave the room. This wasn’t in just our room it was at least 4 other rooms that we was in. Over all we loved the place just needed some room updates.
Whitney
於 2025 年 5 月住了 2 晚
10/10
great place and location!!
Chelsea
於 2025 年 4 月住了 1 晚
2/10
Carpet was ripped and dirty. TV did not work. Pillows were very hard. Bed was overall uncomfortable. Lots of noise coming from other rooms even at late hours.
Sophia
於 2025 年 4 月住了 1 晚
10/10
Cereshia
於 2025 年 1 月住了 1 晚
2/10
The hotel cancelled the reservation wirhout a phobe call, an hour before i arrived after a 5 hour drive. The absolute worst hotel experience in my life. Will not ever go with this hotel again.
Nikola
於 2025 年 4 月住了 1 晚
8/10
Ezra
於 2025 年 3 月住了 1 晚
10/10
Convenient to convention center.
Pamela
於 2025 年 3 月住了 2 晚
6/10
This place has lots of potential but it had a smell the moment I walked in. The front desk clerk looked drained and her energy matched that of the entire place. The one sliding front door was partly off track. A box with a large screen tv and a luggage cart was loaded with odds and ends parked right in front of the front desk( it was still there when we left and came back 40 minutes later). The pool had a sign that it needed maintenance. The room on the third floor had cobwebs in two corners( at least the rest of the room was clean). The actual room door seemed to be missing part of the doorframe and you could see right to the hallway. I also noticed the elevator inspection paper was from a year ago. Thankfully I was able to sleep.
Shelly
於 2025 年 3 月住了 1 晚
10/10
Mark
於 2025 年 3 月住了 1 晚
10/10
Loved this property for our stay in the St. Louis area. Close to dining options. Amie at the front desk provided excellent service at check in.
Amy
於 2025 年 3 月住了 1 晚
8/10
Nice, clean hotel. The breakfast was yummy but by 7:30am there was no more sausage and the juice options were minimal. Also when I checked in I asked for a cot or something similar and I was told that this location didn’t have them. The next day when I was leaving the hospitality staff had a room next to the elevator open and I could see a cot in that room. I feel that for the money that I spent on this room that the front desk attendant should have tried a bit harder to accommodate us. Also, I wish I would have known that the pool was closed for repairs.
Shabazz
於 2025 年 3 月住了 1 晚
10/10
The staff was particularly polite , cheerful and helpful. Breakfast buffet was well-appointed and tasty.
Jennifer
於 2025 年 3 月住了 1 晚
8/10
Would have gave 5 stars but the elevator was down and we were on 3rd floor. They provide a nice breakfast. Clean and staff was very friendly.
Chrystal
於 2025 年 2 月住了 2 晚
6/10
Tinisha
於 2025 年 2 月住了 1 晚
4/10
Requested a king room, placed in a 2 queen bed room on the 2nd floor. Asked to be changed to what we requested, put in a king executive room on the 3rd floor. All fine except the elevator was broken.
Debi
於 2025 年 2 月住了 1 晚
10/10
Arnulfo
於 2025 年 2 月住了 1 晚
10/10
Friendliest staff!!! Clean rooms! Great location to convention center & nearby restaurants!