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Reviews of The Pillar Inn

3.5 out of 5
The Pillar Inn
419 Main Street, Cold Spring, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 113 reviews" "
Rating 8 - Good. 35 out of 113 reviews" "
Rating 6 - Okay. 9 out of 113 reviews" "
Rating 4 - Poor. 3 out of 113 reviews" "
Rating 2 - Terrible. 1 out of 113 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, beautiful victorian home in a quaint small town. Close to st cloud and quarry. Fridge ann mi rowave for food. Self serve food .

10/10 Excellent

Wilson

Stayed 1 night in Oct 2022

10/10 Excellent

Kristin

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Pillar Inn. The first time we booked the entire house with our children for my wife’s birthday. Sue, the innkeeper, made great conversation and truly knows what hospitality means. Jill, one of the owners, remembered our previous stay and communicates before we even did regarding breakfast allergies, etc. we were very impressed. This property has full breakfast only on weekends, just to note. They are set out beautifully with fine china. She is an amazing cook and has a very keen eye for detail. We stayed in the Grand Suite, as we did last time. Which has a cute porch on the second level with a little bistro set. The bed is extremely comfortable (one of the main points for us) and tub is more than large enough for two adults side by side relaxing. Another favorite a lot in the house is a little snack room with teas and popcorn, seating, a fridge, etc. it is a very nice touch to a house that’s unattended most of the evening (unlike a hotel). The grounds are pretty and we loved the wrap around porch. The area is pretty quiet, as in not a lot of traffic due to the location, however, there is a bar next door behind a thick lot of trees. It can’t be seen, but it can be heard if people are outside. If that’s your thing, easy access. But the grounds are still large and very private. We will be back again.
Stayed 1 night in Aug 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to note the WiFi password somewhere in the room
Stayed 1 night in Aug 2022

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice quiet stay in the property was fantastic I did have some Internet issues but they fix them and very fast
Stayed 5 nights in Jul 2022

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

BRENDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I count on The Pillar Inn as my home away from home when I visit my mother. Jill and Susan could not be more attentive and respectful. The Pillar Inn is a relaxing step back to another time. I heartily recommend a stay!
Stayed 2 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the antique stores in town and the river running through it.
Stayed 1 night in Apr 2022

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2022

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Jill for accommodating to us. The amazing breakfast ...karen....we most deffinantly will be back...i truly recommend staying there .
Stayed 1 night in Mar 2022

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Sue was a wonderful host. Made a great breakfast and was very friendly. We enjoyed our stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at The Pillar Inn on multiple occasions and call it a home away from home. Sue and Jill go out of their ways to make things as comfortable as possible. It is not another featureless hotel—it is an actual turn of the century home. My grown up kids stayed with me here this visit, and really enjoyed the ambiance. Thumbs up!!
Stayed 2 nights in Nov 2021
Response from Jill on 2021/12/14
Thank you Diane! We always enjoy having you and your family as our guests!

10/10 Excellent

Jenae

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, very spacious. Fun getaway.
Stayed 2 nights in Oct 2021

10/10 Excellent

Jason

Stayed 2 nights in Oct 2021

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities
The only issue was the dog in n the house when we arrived. The description said “ no pets” and it was the first thing that greeted us! My wife is allergic so this is an issue!
Stayed 1 night in Oct 2021
Response from Jill on 2021/10/5
Thank you for your feedback! Yes, our innkeeper has a dog which is usually in her lower level apartment. I do apologize for it being at the door when you came in. We don't allow guests to bring pets due to the unpredictability of types of pets, pets behavior, guest allergies, etc. Sorry for any confusion. We do appreciate you staying with us! Thank you! Jill

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Toughest part was parking but not Hotels issue.
Stayed 2 nights in Sep 2021
Response from Jill on 2021/10/5
Thank you for staying with us! We do have a parking lot in the back of the house and on-street parking but I know it can get crowded when there is an event going on in town. Thanks again! Jill

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My only criticisms are relatively minor - a little annoying repeated queries about arrival time when I kept saying I couldn't say for certain. The exterior of the house also needs some more upkeep. But inside it was very nice and the staff/ owners are clearly trying successfully to provide a good, historically themed experience at a moderate price. I wish I could have gi a 4.5 rating.
Stayed 1 night in Aug 2021
Response from Jill on 2021/10/5
Thank you for staying with us! We appreciate your feedback! We are hoping the roofing people arrive this weekend or next! :) And I apologize for asking about arrival time. I realized later I had sent multiple times as I had you and another guest confused. Thanks again! Jill

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love the community of Cold Spring and this property was located perfect for finishing our family. Sue was awesome, just really enjoyed our stay all the way around.
Stayed 4 nights in Jul 2021

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old Victorian
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
It was a very nice stay for a quick overnight. Our room, Casablanca, was furnished nicely and cool with the AC. The bathroom was huge and the bed was very comfortable. We took advantage of coffee the next morning in their hospitality room. It’s a beautiful home inside, lots to look at! The exterior needs a little TLC including cleaning, maintenance and paint. The wrap around porch wasn’t inviting; old and worn furniture, cigarette butts in a can, dirty.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Step back in time!
Loved it! Beautifuly decorated. Clean and comfortable.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Jill on 2021/7/5
Thank you for your review and for staying at our inn!

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Lovely old house with an excellent sitting porch and nice amenities
Stayed 1 night in Jun 2021
Response from Jill on 2021/7/5
Thank you for staying at our inn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Lovely old home. Very comfortable room. Only issue was I never saw the staff who could help me with whatever breakfast was to be included. Never saw the staff and I could not locate the breakfast items that were to have been available. The kitchen was pretty messy so I just had a yogurt from the frig and a banana from the table. Maybe I misunderstood where the breakfast items were located…I would stay there again.
Stayed 1 night in Jun 2021
Response from Jill on 2021/7/5
Thank you for your feedback. We apologize for not communicating exactly where the breakfast items were. We are glad you found something to eat in our messy kitchen!! :) Our kitchen is not normally messy, or at least not as messy as it was that day. :) Thank you for staying at our inn.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and quiet. Great staff, delicious food. Amazing interior and decor.
Stayed 1 night in May 2021
Response from Jill on 2021/7/5
Thank you for staying at our inn!

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable
Sue was wonderful and friendly and accommodated my nutritional needs very well. Lovely home, very enjoyable and peaceful!
Stayed 2 nights in Feb 2021
Response from Jill on 2021/2/14
Thank you so much Christine! I'm glad you enjoyed your stay at The Pillar Inn and I'm glad Sue took good care of you!

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly what my friend & I were looking for a few days away! Interior was amazing & plenty of food & drinks in a help yourself
Stayed 3 nights in Sep 2020
Response from Jill on 2021/2/14
Thank you so much for staying at The Pillar Inn and your kind words!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!
The staff were very friendly and welcoming! They told us to feel at home! I was on a girl weekend with some friends. We enjoyed walking around the house taking pictures, watching the complimentary Titanic movie, using the hot tub, and admiring the beautiful room. They made us breakfast and had us sit by the dining room table. It was a nice stay. My only concern was that our room was really hot. I slept with the fan next to me and I was fine.
Stayed 1 night in Aug 2020
Response from Jill on 2020/9/23
Thank you Maria! I apologize if the air conditioner wasn't working in the room that night. I'm glad the fan helped!

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable place to stay
My husband and I stayed here for our anniversary. It was clean and comfortable. They had a good assortment of food available for a continental breakfast. It was quiet and private.
Stayed 1 night in Aug 2020
Response from Jill on 2020/9/23
Thank you Pamela. We appreciate that you chose to stay with us.

10/10 Excellent

Diane, Philadelphia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is a special place with many original details and thoughtful touches. The innkeeper provided coffee and breakfast items tailored to personal requests. I really enjoyed my stay!
Stayed 7 nights in Aug 2020
Response from Jill on 2020/9/23
Thank you Diane. Sue enjoyed taking care of you!

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. Such a charming old world feel. The Innkeeper was great-made me feel comfortable and at home. Would stay again!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice peaceful stay
The Pillar Inn is a quiet and a very nice Victorian style place. We really enjoyed our stay and the owner, Jill, was quite accommodating. We didn’t get to experience any cooked breakfast on the day we were there but they provided some light breakfast which was adequate.
Stayed 1 night in Dec 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why haven't you been here yet?
I was so delighted that the Christmas decorations were still in place. The house is so warm and welcoming, as was our hostess Pat. Even though the house is from another era, the comforts and amenities are in keeping with what we look for these days.
Stayed 1 night in Jan 2019

10/10 Excellent

Susan, Bertha, mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, vlean cute room. Staff very accommodating and friendly.. Dtaff knowledge on history of house and town wa refreshing.
Stayed 1 night in Oct 2018
Response from Jill on 2018/11/12
Thank you very much for taking the time to write a review. We appreciate your business!

10/10 Excellent

Rick, Manitou Beach, Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place! 1905 house one block from downtown Cold Spring
Stayed 1 night in Sep 2018

8/10 Good

Helen, Duluth, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff & beautifully furnished
Host (Pat) was very welcoming and shared interesting information about the house. The owner quickly returned my call when I had a question about the TV; very much appreciated. The inside of this house is amazing!...beautifully furnished with Victorian-style furniture. The house does need some work on the outside, though, which I suspect they are dealing with. I would definitely stay here again.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous historical property. Lovely all the way around.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful find
Casablanca room and staff provided a nice comfortable experience. Check-in included a bit of history and breakfast was excellent.
Stayed 1 night in Apr 2018

10/10 Excellent

Bruce, Woodbury, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bed & Breakfast
This is an exceptionally clean and well maintained facility that is decorated and furnished as a classic facility. I was greeted at the door by the Innkeeper who could not have been more hospitable. Room was comfortable, bed was firm, bathroom was spotless. They do not serve a traditional breakfast but had a coffee machine, some drinks, popcorn and instant oatmeal. It was a wonderful break from the chain hotels and abut the same price.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Get Away
Had a great time enjoying this beautiful home that we had to ourselves. So fun!
Stayed 1 night in Dec 2017