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Reviews of Big Bear Motel

2.5 out of 5
Big Bear Motel
139.W Yellowstone Ave, Cody, WY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have a good decor. The bed an pillows were just right for my weary head
Stayed 1 night in Mar 2024
Response from Jake on 2024/3/12
Thank you so much for your kind feedback and for choosing the Big Bear!

8/10 Good

Shannon

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. The wonderful Wyoming wind was blowing so it was a little loud in the NW corner of the property but nonetheless a nice place to stay in Cody, WY!
Stayed 1 night in Feb 2024
Response from Jake on 2024/3/12
Thank you for choosing the Big Bear for your stay. We apologize for the winds, but Wyoming wouldn't be Wyoming without the wind in the winter! You are always welcome back!

8/10 Good

William

Liked: Staff & service
It was relatively clean, but the property is rather dated and not modern. It was fine for my one night stay.
Stayed 1 night in Jan 2024
Response from Jake on 2024/3/12
We are glad to have had you with us, thank you for choosing the Big Bear!

10/10 Excellent

Elizabeth, Winter Park

Stayed 1 night in Dec 2023

2/10 Terrible

Jeff

Business traveler
Was not ever able to checkin.
Stayed 1 night in Dec 2023
Response from Jake on 2023/12/21
We deeply apologize for the inconvenience. Management had stepped away from the office for a bit when you were trying to check in. There is no excuse for this shortcoming. We would like to make it up to you if you are ever in the area again by offering you a clean, comfortable, and enjoyable stay. Thank you for thinking of the Big Bear.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Very clean and comfortable. I liked the retro vibe. Would definitely stay here again. Can’t beat the price, too!
Stayed 1 night in Nov 2023

10/10 Excellent

Lawrence

Nice motel friendly staff
Stayed 2 nights in Nov 2023

4/10 Poor

Michael

Disliked: Property conditions & facilities
The heater wasn't working and it was cold.
Stayed 1 night in Nov 2023

10/10 Excellent

David P

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy check in, simple but clean room, perfect for our one night stay.
Stayed 1 night in Nov 2023

6/10 Okay

Quentin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and the location was very convenient for us. The AC and heater were working great. However, the shower was barely usable. I understand saving water but this was ridiculous. Plus, adjusting water temperature was a pain. It would be nice to have a box of Kleenex in the room. The mattresses were really hard. For the price, we will probably stay somewhere else next time. 
Response from Jake on 2023/10/27
Thank you for taking the time to leave us your feedback. We apologize for any of the discomforts of your stay. The room you had does take a bit for the water to come out warm. It draws from an on-demand water heater with a fair bit of distance between it and the room. We would like to make up for this by offering you a more comfortable stay if ever you are to return in a more accommodating room. Most of our rooms are not set up like the one you had booked and all of our beds are newer. Thank you for choosing the Big Bear, we hope your stay in the area was otherwise pleasant!

4/10 Poor

Donald

Stayed 1 night in Oct 2023
Response from Jake on 2023/10/27
Thank you for rating our property. We do wish to know how we can improve however. Thank you for choosing the Big Bear, we hope we can make it up to you with a more pleasant stay if you are ever back in the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night before and after a mountain hunting trip. Clean quiet easy access to our car and gear. Hot showers!! Comfortable bed. Would stay again.
Stayed 1 night in Oct 2023
Response from Jake on 2023/10/24
Thank you so much for choosing the Big Bear and for your kind words! You are welcome back anytime!

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather didn’t help!! Had to change rooms,2 room had a heater noisy problem!!
Response from Jake on 2023/10/18
Thank you for staying with us, we apologize for any discomforts you experienced. We hope that your trip through was pleasant otherwise, and would like to invite you back if ever you are in the area for a more comfortable stay!

6/10 Okay

Rachelle

The rooms were clean but dated.
Stayed 1 night in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Beautiful setting, and yet close and convenient to town. Great room!
Stayed 1 night in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

8/10 Good

Danny

Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

10/10 Excellent

MaryAnne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay! Everyone was so friendly!
Stayed 3 nights in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Cool photo attached! We hope you enjoyed your time in Cody.

6/10 Okay

Connie

Traveled with group
Disliked: Amenities, property conditions & facilities
The wind was blowing and it sounded like someone was rolling in a chair on the roof. There was some type of dripping noise in the bathroom. Not sure what it was if finally stopped.
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Wyoming is famous for the wind! Unfortunately we have no control over the weather. Sounds like the faucet wasn't turned off all the way. We hope you enjoyed Cody, safe travels!

8/10 Good

Timmy

Stayed 2 nights in Oct 2023
Response from Jake on 2023/10/27
Thank you for your kind feedback! We hope you had a great time visiting the area, you are always welcome back!

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Jake on 2023/10/25
Thank you for staying with the Big Bear!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the room and the price. This was a big room and spotless. Totally recommend you give it a try!
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

susan

Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/1
Sarah, can you please send us a message or call and let us know what we could've improved on? We take pride in our establishment and want to make sure all of our guests enjoy their experience. Thanks for staying.

8/10 Good

Bradley A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Delores

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Helen

The property is very nice. Front desk receptionist was awesome
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

m

Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater was so noisy, couldn't sleep at all.
Stayed 1 night in Sep 2023
Response from BBM on 2023/9/27
Thanks for staying with us, Joe. We wish you had told us so we could've corrected this during your stay rather than leaving us a 1 star. Safe travels.

10/10 Excellent

Gessika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place from the outside will make you raise an eyebrow. I wasnt sure. But Tara was super nice and made me feel welcome. The room blew my mind. This place is NOT a dive. The room was massive and very very clean. There were no odors or stains. It felt very fresh. For the price it was a steal. Ive stayed at name brand places that were less nice and less personality. I intend to stay here again for my next trip out west.
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! We look forward to your future stay. Safe travels.

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but well maintained and very clean. Nothing fancy but very nice for the price we paid. The driveway is stone and right along the highway so convenient but noisy in the morning. The bed was very comfortable and both of us slept through the night no problem. Staff is very friendly! Would stay here again.
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a cabin!
Quaint and very friendly service. Great little getaway with kids.
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

KRISTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place, a little drive to downtown but very easy drive.
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Deana

Liked: Staff & service, amenities, property conditions & facilities
Loved that it’s family owned and operated and if you pay with cash they pass the savings on to their customers! Room was very clean and very spacious! It was a great experience for us!!
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The extra room
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Richard, Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spontaneously decided to stay in Cody, WY, and saw Big Bear had good reviews. We loved staying there with the very fun & friendly atmosphere. 👍👍
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Richard

Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Terrible coffee
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Reuben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for cost.
Stayed 1 night in Aug 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Dennis

Liked: Staff & service
decent
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were pretty good, clean and in good shape. Wish the office would have opened a bit earlier and had better coffee
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The patio outside the room to enjoy the mountains
Stayed 4 nights in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! We are so spoiled with the views here, mountain view in every direction! Safe travels.

8/10 Good

E Carmen

Traveled with partner
Liked: Cleanliness, staff & service
The staff was genuine and friendly. Although our room was "cozy" (ie: tight), I recommend the motel for convenience and price The grounds were specific to Cody, and that made our stay fun.
Stayed 2 nights in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Lori

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The host was very friendly and checking in was a breeze. The motel itself is older, but very clean. You can tell that the owners put their heart & sole into this place. I would definitely recommend.
Stayed 1 night in Sep 2023
Response from BBM on 2023/10/15
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
The cabin was full of flies. We spent 30 minutes swatting them only to continuously get more. It didn't even have a coffeemaker. It was next to a horse corral. I mean within 10 feet or less. The road to it wasn''t even road, it was the edge of a field behind the building. I would really like my money back! You need to get this place off your site.
Stayed 1 night in Sep 2023