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Reviews of Hotel Camino Plaza

3.5 out of 5
Hotel Camino Plaza
Calle Huallparimachi 1862, Cochabamba

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 73 reviews" "
Rating 8 - Good. 21 out of 73 reviews" "
Rating 6 - Okay. 8 out of 73 reviews" "
Rating 4 - Poor. 7 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAJEEV

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you again Camino Plaza
Again Kudos to staff. Our room had some water issues and they upgrade us to Kings Room. Very clean and very well maintained
Stayed 3 nights in Dec 2023

8/10 Good

Carlos, San Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

ALI TARKAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to the City.
Reception staff Victor eas amazing. He went beyond to upgrade me and gave me all the services. Location is good I walked 3 miles every direction without a hitch.
Stayed 3 nights in Oct 2023

6/10 Okay

Johnny

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Carlos, San Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice place, quiet and well organized, excellent staff!
Stayed 1 night in Feb 2023
Response from . on 2023/2/14
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

4/10 Poor

Viena

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was dark only window was to the interior hall which we couldn’t open as people walked all day. Bed small and room very tiny even though it had a small living area the room seem claustrophobic
Response from viena on 2023/2/14
Lamentamos que no disfrutaras al máximo de tu estadía. Intentaremos resolver el problema señalado. Gracias por notificarnos.

4/10 Poor

Viena

Traveled with partner
Fist day we go out come back exhausted at 6:30PM to find the room was NOT cleaned. Missed my hair apt as I couldn't shower got no real apology. For a 5 star I expect a lot more
Response from viena on 2023/2/14
Lamentamos que no disfrutaras al máximo de tu estadía. Intentaremos resolver el problema señalado. Gracias por notificarnos.

10/10 Excellent

Hector

Stayed 1 night in Sep 2022

10/10 Excellent

Katha, ST JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jul 2022
Response from General Manager on 2022/9/6
Thank you very much I hope to see you here again soon!

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from General Manager on 2020/10/12
Thank you very much we hope to see you soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best places in Cochabamba. Very central, clean and modern. Staff is extremely friendly and the public spaces are very inviting to spend time there.
Stayed 3 nights in Jun 2019
Response from Rene Polo on 2019/6/13
Thank you very much, we appreciate your words and we hope to see you again soon!

10/10 Excellent

Hector, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Rene Polo on 2018/12/7
Thank you very much, we appreciate your 5 star rating! Hope you visit us soon Hector! Have a great day!

10/10 Excellent

Marco

SO good! The staff was extremely friendly and helpful. The food was amazing.
Stayed 1 night in Nov 2018
Response from Rene Polo on 2018/11/28
Thank you very much Marco, we are very happy to see that you had such a great experience, we are always improving so next time your experience will be even better, we hope to see you anytime soon!

4/10 Poor

Rod, Detroit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Property was clean and staff was very helpful. However, the hotel layout is awkward and there is no elevator. Stairs were treacherous to say the least.
Stayed 2 nights in Oct 2018
Response from General Manager on 2018/10/29
Hi Rod, we are very sad to see this review, next time, please request a room on the ground floor or close from the entrance, some blocks like the one you stayed, doesn't have an elevator because is just 2 floors, but we are implementing elevators there pretty soon, best regards!

10/10 Excellent

DaveP, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time i’ve Stayed there... always a good stay. The breakfast is good too.
Stayed 3 nights in Oct 2018
Response from Rene Polo on 2018/10/29
Thank you very much dear Dave, we hope to see you again soon, we are always improving so you can have even a better stay, best regards!

10/10 Excellent

Leonardo, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, excellent location and extremely nice and kind staff
Stayed 3 nights in Aug 2018
Response from Rene Polo on 2018/9/12
Thank you very much dear Leonardo, we appreciate your feedback and we hope to see you soon, Best Regards

10/10 Excellent

Manoel, Dania Beach, FL, USA

The Hotel is very nice, modern and convenient. Breakfast was very tasty and with lots of different options. The only thing I didn't like was that I broke one glass by accident inside the room and when I checked out, they charged me for the glass. I found that it was just ridiculous.
Stayed 3 nights in Aug 2018
Response from Rene Polo on 2018/8/22
Manoel, thank you for staying with us, we hope to see you soon, and we are very sorry about that inconvenience!

6/10 Okay

MULTICURRENCY

Liked: Cleanliness, property conditions & facilities, room comfort
THe restaurant staff and the bell boys were very helpful
Response from Rene Polo on 2018/5/16
Hello, sadly we can not understand why your rating was 3 over 5 because of your such small description, but anyways, we are working to improve every area on the hotel, we hope to see you soon to see if we did better this time, best regards!

4/10 Poor

Jose, Dalas

Disliked: Property conditions & facilities, room comfort
Suppost to be a five star hotel
Hotel don’t accept Amex card, doesn’t have elevator . The water is freezing cold to take a shower.
Stayed 1 night in Apr 2018
Response from Rene Polo on 2018/4/18
Thank you Jose for your feedback, we are very sorry to know you didn't have a great experience, we had fix the problem on the room you stayed, this is the first time we had this type of issue, and we are enabling Amex so next time you won't have any issues at all, I hope we see you again soon, best regards.

10/10 Excellent

Amesary, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We enjoyed our stay at Hotel Camino Plaza. Clean hotel and very friendly staff.
Stayed 10 nights in Dec 2017
Response from General Manager on 2018/1/25
Thank you very much, we are glad you had a great stay at Camino Plaza, have an excellent week!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN WHOLE BOLIVIA Better than 5 Stars
Business trip , Excellent service , staff is really trained for hotel service , Great food, Hotel its new , spacious rooms , I give them rate as *****5***** Stars Hotel
Stayed 1 night in Aug 2017

6/10 Okay

Eduardo

Good location but is very expensive for the what they offer
Stayed 2 nights in Aug 2017

10/10 Excellent

Diana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and confy food was disappointing
Beautiful hotel

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Cochabamba
Nice, great and modern in a quite neighborhood. The breakfast is very good and good public transport at the door.

4/10 Poor

ICZ, New York - Zurich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 5 stars hotel at all!
The place has ramps for wheelchair access but the hotel doesn't offer one. There is not a box of tissue paper in the bedroom or a simple alarm clock or radio. No hot water boiling pot. Not even a microwave. On top of that you have to give the full name of your visitors to the front desk so they grant them access, allegedly for "your security". The tiny swimming pool is outside the whole area of the rooms together with the gym and saunas. So no way to swim in a rainy or windy day even if it's "heated water" For this reason they should provide a bathrobe and sleepers, since the room floors are tile. To access the gym, which not even has weights or a simple mat, you have to request a key and then give it back to the front desk, unless they already saw you on the cameras and send a bellboy to get it from you when you are leaving the premises. I tried to call reception from the phone inside the gym but was not working after many attempts. The sauna is not constantly ready so I have to call in advance so they connected one hour before. Unfortunately when I called them to do so, they took too long to send somebody to activate it. I had some business staff to do attend so I could never enjoy that service. There is no elevator so I have to request a room on the lower level which was a bit secluded and dark from the rest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to plaza of Cala Cala, very clean
New facilities, beautiful bathroom, hot water, comfortable bed, good wifi.

10/10 Excellent

Orlando, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly for guest
Nice to hotel to invite your guests to come along for breakfast and or lunch, nice atmosphere. Good food

8/10 Good

Manuel, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good restaurant
It's a good hotel, nice common spaces but you will miss some facilities like a good fitness room.

2/10 Terrible

William Eduard

Disliked: Cleanliness, staff & service, property conditions & facilities
No mi hospedaria nunca más
Stayed 1 night in Sep 2023

8/10 Good

Bernardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Hengjie

Stayed 1 night in Sep 2022

6/10 Okay

Camila

Stayed 1 night in Aug 2022

6/10 Okay

MANUEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un poco ruidosa, no proveen agua, mesas del restaurante en mal estado, comida fria, poco personal.
Stayed 1 night in Aug 2022
Response from General Manager on 2022/9/6
Estimado Manual, lamentamos que haya tenido una mala experiencia, nos comprometemos a trabajar por merecernos sus 5 sobre 5, esperamos verlo muy pronto nuevamente por el hotel con la garantía de satisfacción 100% garantizada, saludos!

6/10 Okay

Mariana

El Hotel no tiene ingreso funcional al garaje. El comedor del desayuno parece adaptado y el servicio está a cargo de una sola persona, por lo que no se remplazan las bandejas de comida a tiempo. La piscina es pequeña y los ambientes del sauna no tienen una limpieza adecuada. El pasillo de la habitación que nos tocó tenía mesas obstruyendo el paso y cables del aire acondicionado colgando por la pared.
Stayed 3 nights in Apr 2022
Response from General Manager on 2022/4/19
Lamentamos saber que su experiencia no ha sido del todo buena, haremos todos los esfuerzos para que nunca mas tenga este tipo de inconvenientes y que su siguiente visita merezca un 5 sobre 5 puntos, saludos!

8/10 Good

Alvaro

Business traveler
Liked: Room comfort
Stayed 1 night in Feb 2022
Response from General Manager on 2022/4/19
Gracias por su preferencia, haremos lo posible por que su siguiente calificación sea de 100!

10/10 Excellent

Santiago

Stayed 1 night in Nov 2021

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buen servicio, buena comida. Las habitaciones no están de acuerdo al precio.
Stayed 1 night in Aug 2021

4/10 Poor

KAROL

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mala experiencia
Mala experiencia, el aire acondicionado de mi habitación durante los 2 días de estadía no funcionó y a una temperatura de 30 grados es algo fatal, no cuentan con personal de mantenimiento permanente, así que su solución fue prestarme un ventilador. El horario del desayuno es muy poco conveniente, ya que empieza desde las 7 am y si viajas de negocios, debes salir temprano a cumplir tus citas.
Stayed 2 nights in Mar 2020

8/10 Good

Josselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Rene Polo on 2019/5/31
Gracias por su preferencia, haremos todo lo que sea necesario para que su siguiente estadía sea excelente, hasta pronto!

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização , funcionarios muito atenciosos , custo e beneficio excelente , café da manha maravilhoso.
Stayed 1 night in Apr 2019
Response from Rene Polo on 2019/4/30
Obrigado por nos escolher e por sua excelente classificação, esperamos vê-lo novamente!

10/10 Excellent

Jessica Vanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito do hotel, e o pessoal era muito atenc
Stayed 2 nights in Mar 2019
Response from General Manager on 2019/3/23
Muito obrigado pela sua preferência, estamos muito felizes com o seu excelente comentário, nosso compromisso é sempre melhorar

2/10 Terrible

Fernando Luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Desagradável
Muito desagradável, quarto somente com janelas para o corredor, meu quarto era no 3* andar e o hotel não possui elevador. Goteiras pelo saguão. Tem alguns quartos que no trajeto você passa por área descoberta. A saída deságua do chuveiro estava entupida, onde inundou todo o banheiro.
Stayed 1 night in Feb 2019

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplemente muy bueno
Siempre me hospedo en Camino Plaza. Es muy buen hotel, el personal es atento, amable y siempre estan a disposicion para que tenga una buena estadia
Stayed 2 nights in Feb 2019
Response from Rene Polo on 2019/2/11
Estimado Nestor le agradecemos por su preferencia y su excelente comentario, renovarle nuestro compromiso de mejorar en todo lo que podamos, siempre. Esperamos verlo muy pronto nuevamente, un gran saludo!

6/10 Okay

Christian Israel

Liked: Cleanliness, staff & service
Buena atención y mejoras necearias infraestructura
La atención ha sido amable en todo tiempo. Sin embargo la parte de infraestructura necesita mejorar. Al ducharte se moja todo el baño. Para llegar al bloque D, hay que salir a un camino que no tiene techo y encima resbaladizo cuando llueve.
Stayed 2 nights in Jan 2019
Response from Rene Polo on 2019/2/6
Agradecemos mucho tu comentario, te comentamos que estamos haciendo un mantenimiento de rutina y todo quedara como nuevo en los siguientes días, nos encargaremos de que su próxima estadía sea excelente! Esperamos verlo muy pronto estimado Christian, gracias por habernos escogido!

10/10 Excellent

Mirco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Rene Polo on 2019/2/6
Gracias por su puntuación estimado Mirco, esperamos verlo en un futuro proximo, estamos seguros de que su siguiente estadía será incluso más placentera!

10/10 Excellent

Lincoyán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena experiencia, volveré a preferirlos
Fue una muy buena experiencia, todo el personal es tremendamente dispuesto a ofrecer una estancia grata y confortable. Es una excelente opción precio calidad decidir este hotel, con certeza volveré a preferir sus servicios. En la medida de lo posible, es preferible elegir habitaciones mejor ubicadas que mirando al centro del segundo piso, son habitaciones más bien pequeñas pero no escatiman en comodidad.
Stayed 4 nights in Dec 2018

10/10 Excellent

Akira

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel per soggiornare a Cochabamba
Ottimo hotel, tra i top a Cochabamba. Servizio molto cordiale, buona colazione a buffet, area tenuta molto bene. Il WiFi non è proprio il massimo, ma dipende dalla camera. Camera molto grande e pulita. In generale un'ottima scelta! Consigliatissimo!
Stayed 1 night in Dec 2018
Response from Rene Polo, General Manager on 2018/12/7
Thank you very much Gaetano, we will check the Wifi signal, maybe there was some issue near your room, we are always improving every area, so people can give as their 5 star rating, we appreciate it and we keep our promise of getting better every day