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Reviews of Hotel Briliant

4 out of 5
Hotel Briliant
Str. Fagetului 5C, Cluj-Napoca

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location outside of the city. Staff very friendly. Breakfast was amazing. Great value
Stayed 1 night in Sep 2023

8/10 Good

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Bar Water
Bad remark is that I was charged for water from mini bar that I did not take.
Stayed 18 nights in Apr 2023

8/10 Good

Lucian

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option for staying in cluj for business reason
The hotel is nice, the rooms are quite big and cleaned. The hotel has its own parking, which is an advantage, in case you are going by car. The only disadvantage is the location of the hotel, not in the centrum of the city, but this is mentioned in the hotel's description. Anyway, it's a very good option taking into consideration the money you are paying for the room. The breakfast, on the other hand was not so good, not at all as for a 4 star hotel, but maybe this was due to the fact that the hotel was not crowded. All in all, for us it was a nice experience, but if we are returning to cluj, we'll choose a hotel situated in the center of the city, instead of this one.
Stayed 1 night in Aug 2021

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must place!
Beautiful rooms, great service and very clean.
Stayed 1 night in Aug 2021

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Alexandru Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far away from everything.
Nice, clean hotel, a lot of amenities, good breakfast, comfortable bed, clean well working bathroom. The location is in the middle of nowhere, one would need a car or a taxi to get anywhere. Service was good but very strict, not really accommodating, we asked to check out one hour later but they would not allow it even though the hotel was half empty.
Stayed 1 night in Jun 2018

8/10 Good

Sigalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ana m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel up to standards. Friendly staff and an impressive selection for breakfast
Stayed 1 night in Dec 2017
Response from Hotel Briliant on 2018/2/1
Thank you for your kind words! It was our pleasure to host you!

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Cluj
Stayed 1 night in Jul 2017
Response from Hotel Briliant**** on 2019/7/30
Thank you for your feedback! We hope to see you again soon!

4/10 Poor

Joel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Le sens du service n'est pas brillant...
Rien à dire sur les chambres et la situation de l'hôtel. Tout le problème réside dans le service de restauration. Un service lent, si lent qu'attablés à 20 heures, le serveur nous annonce après le plat qui est arrivé froid à 22 heures qu'il ne nous servira pas de dessert car les cuisines sont fermées. Aucune excuse, aucune explication. Ce n'est pas à la hauteur de ce type d'établissement.
Stayed 4 nights in Nov 2022

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux hôtel
Un hôtel magnifique et des chambres avec un style incroyable
Stayed 1 night in Sep 2021

10/10 Excellent

Edit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Edith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Gutes Essen , freundliches Personal
Stayed 1 night in May 2021

10/10 Excellent

Edith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne !
Freundliches Personal , gutes Frühstück, saubere und schöne Zimmer !
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comportable, quite Hotel.
Overall very good condition of accomodation and good breakfast. Minus point is weak fitness facility which is less equiped than most of home gym. Ventilation system is a bit noisy in bathroom. Minibar price is quite expensive compare to other similar level hotels. Others are perfect including quiete location in residential area.
Stayed 1 night in May 2021

10/10 Excellent

himep

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
スイートに宿泊しました。 部屋は広くてベットはキングベットで広々としていて、少し硬めのマットレスでしたか、低反発で寝心地は抜群でした！また、テラスもあり街が一望できて最高のお部屋でした。 部屋は禁煙ですが、テラスでは喫煙も可能でした。 スタッフの対応も良かったです。ただ、お部屋の設備としてゴミ箱がなかったり、テッシュペーパーが無かったのがちょっと不便でした。寒かったのでシャワーからお湯が出るまでに10分ぐらい時間が掛かったので、入る前にお湯が出るか確認して入るのが良いかも。 レストランの食事は美味しかったのですが、注文してから提供されるまで40分も待たされました。宿泊客がおそらく大晦日で私たちしかいなかったようなので…あまり準備してなかったのかな？と思いました。 総合的には大満足のホテルです！
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel , net 3 maanden open
Nieuw hotel , net en behulpzaam personeel , schoon . Ontbijt oké , een aanrader.
Stayed 2 nights in Jun 2017
Response from Hotel Briliant**** on 2019/7/30
We appreciate your feedback. We are waiting for you next time.