搜尋克里夫蘭的別墅

「不好」

「Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. 」

「Just surprised how nice it was!」

「Clean room and friendly staff. Great location 」

「I reserved a room for my 18-year-old daughter and her friend so they could attend a nearby concert with another friend and her parents. At check-in, she was told she couldn’t stay because she was under 21. The other friend’s parents explained to the staff that they were acting as chaperones, but the staff member still refused, stating that since the rooms were not connecting, my daughter could not be considered supervised. What’s especially frustrating is that no effort was made to offer a...

「The whole place is rundown. Mold in the wall next to the ice machine. Ceilings and tiles falling off in the rooms. Bedding not cleaned. My smallest kid had diarrhea and vomited from the pool water. 」

「I love the rooms here, pretty and always clean. 」

「Beautiful, clean and comfortable. Friendly staff. 」