Accommodations were very nice. Hotel does need a face-lift, but I learned from chatting with the staff that they plan on doing that. I didn’t realize until I was leaving that the room next to me had a family with 2 pets. I would hope that they would designate certain rooms for people with pets and are in a separate area from other guests.
Maureen
於 2025 年 7 月住了 2 晚
6/10 一般般
Kaitlyn
2025 年 7 月 6 日
Kaitlyn
於 2025 年 7 月住了 1 晚
8/10 不錯哦
LEANDRO,Toronto
2025 年 6 月 30 日
LEANDRO
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Bryan
商務旅客, 親子旅遊
2025 年 6 月 20 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Well 1st off this hotel was dirty. Secondly the hot tub was broke which is one reason I got this room. Then the water pressure in the shower was like a trickle and finally my breakfast thy I purchased with the room was served cold. This was the worst hotel experience I've ever had. I asked when I got there for a refund and I was told no. No was a bad answer. Im gonna not use your site anymore as your recommendation was poor n I paid 200!for an 60 stay.
Bryan
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Kelly
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
I didn't like the hairs I found in the shower and in my towel.
Kelly
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Gerald
2025 年 6 月 16 日
Gerald
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Richard
家庭旅遊
2025 年 6 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was sooo nice. Rooms very clean. wonderful breakfast. thans
Richard
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Christine
2025 年 5 月 27 日
Christine
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Dwinelva
2025 年 5 月 12 日
Dwinelva
於 2025 年 5 月住了 1 晚
2/10 很糟糕
courtney
家庭旅遊
2025 年 5 月 11 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The place was so dusty my friend and i woke up with horrible allergies and headaches. The rooms are outdated and the ice machine on our floor was broken.
courtney
於 2025 年 5 月住了 1 晚
6/10 一般般
Santino
2025 年 5 月 11 日
不喜歡:設施服務
Pool was in terrible shape , hot tub was down and no body told us at booking , staff was lack luster and not very helpful or personable
Santino
於 2025 年 5 月住了 1 晚
4/10 不太好
Maricela
家庭旅遊
2025 年 5 月 9 日
不喜歡:員工素質和住宿環境和硬體
The pool was dingy and small, staff were not friendly and overall hotel was run down
Maricela
於 2025 年 4 月住了 1 晚
6/10 一般般
Eve
2025 年 4 月 17 日
Eve
於 2025 年 4 月住了 2 晚
6/10 一般般
william
2025 年 4 月 14 日
william
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Michael
商務旅客
2025 年 4 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I've stayed here on several occasions and the staff has always been friendly and courteous. I will stay here again the next time I'm in the Mayfield Heights area for work.
Michael
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Freda
情侶出遊
2025 年 4 月 14 日
喜歡:員工素質
Everything was fine but needs some refurbishing. Looks old. Carpet needs replacing
Freda
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Mark
家庭旅遊
2025 年 4 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and friendly
Very clean throughout. Staff was very friendly. And the continental breakfast was a great value.
Mark
於 2025 年 4 月住了 1 晚
6/10 一般般
Mariah
家庭旅遊
2025 年 4 月 12 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Nice Pool Broken Hot Tub
Where do I start it was fine when we check in but this morning when it was breakfast time I was unfortunately told we needed a voucher or have to pay out of pocket I had two rooms which bought same time but only one had 2 breakfast vouchers when it’s 6 of us so now I was stuck paying for everyone else’s meal which is crazy because why wasn’t that brought to my attention when I checked in the first day, I just don’t like how they work but other than that my kids had a good time in the pool but definitely not coming back also asked for late check out they agreed then gets a nasty phone call from front desk saying it’s time to go like I didn’t call down there to ask for a 1pm check out but unfortunately, the rude lady on the phone said it was time to go now which was 12 PM 1st time there last time there.. but y’all enjoy
Mariah
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Joseph
家庭旅遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay was ok. The hotel was a little outdated and the beds were very squeaky, just sitting on them.
Joseph
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Molly
商務旅客
2025 年 4 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff here was incredibly friendly, helpful and accommodating— they really made the stay
Molly
於 2025 年 3 月住了 1 晚
6/10 一般般
Robert
2025 年 3 月 30 日
Bar wasn’t open 👎
Robert
於 2025 年 3 月住了 2 晚
6/10 一般般
Nancy
家庭旅遊
2025 年 3 月 23 日
喜歡:整潔度和客房舒適度
不喜歡:員工素質和住宿環境和硬體
Not at all satisfied
We booked this hotel specifically for the pool and hot tub. At check in, we asked where the pool was and she gave directions without mentioning that the hot tub was empty and the pool was filthy, freezing cold and obviously had not been I use for quite some time. There was a gross bandage and clump of black hair floating in the cold and dirty pool. We went back to our room took our bathing suits off and listened to a 3year old cry for an hour because we couldn’t swim. The staff seemed nonexistent and when I did get someone to check us in she was not friendly.
Nancy
於 2025 年 3 月住了 1 晚
6/10 一般般
Bwana
親子旅遊
2025 年 3 月 23 日
喜歡:員工素質和住宿環境和硬體
不喜歡:設施服務
No restaurant or bar on a Saturday night and the pool was too cold