The front desk is not so nice and will treat you differently according to color.
??
4/10 不太好
John
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
It had a walkable location. The housekeeping and valet service was good. The front customer service desk was awful and the breakfast was too.
John
於 2025 年 7 月住了 4 晚
4/10 不太好
Marjorie
2025 年 7 月 23 日
不喜歡:員工素質
All 3 Elevators were not working for 1 day; mopped lobby floor while guests were eating breakfast.
Marjorie
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Shirley
團體旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the proximity to Hall of Fame and Lake Erie. Hard to land a place to park when giving my car to valet as not enough people working in valet. Better on second day. Staff was friendly , courteous and clearly wanted you to be satisfied. I would definitely stay here again.
Shirley
於 2025 年 7 月住了 2 晚
10/10 有夠讚
William
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The facility itself was very pleasant, but the highlight was the staff they were absolutely fantastic and went above and beyond to ensure sure your stay was an enjoyable one.
William
於 2025 年 7 月住了 2 晚
6/10 一般般
Melanie
親子旅遊
2025 年 7 月 20 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
What they don’t tell you in the astronomical public parking garage you have to use and pay for. Don’t use the valet, the garage they use is around the corner
Melanie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Adam
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice hotel the rooms was clean and beds were very comfortable.
Adam
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ryan
商務旅客
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Valet or self park (you need to pay). Plenty of food and some shopping within walking distance - Dunkin Doughnuts and a Vietnamese Restaurant a few hundred feet away. Across the street - Subway, pizza, and more. Nice supermarket (prepared foods, snacks, alcohol, etc) less than 10 minute walk away (Heinen's).
Ryan
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Lawrence
2025 年 7 月 17 日
It was great!!! Definitely coming back.
Lawrence
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Matthew,Houston
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Didn’t like the parking situation. Upon arrival, it was hard to park to register for my room. The valet service works, but it’s expensive and slow. I opted for a cheaper parking option around the corner from the hotel. I witnessed a number of guests having long waits to retrieve their vehicles. The hotel was clean with helpful and friendly staff. The breakfast was the average free breakfast.
Matthew
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Andre
團體旅遊, 家庭旅遊, 親子旅遊
2025 年 7 月 14 日
喜歡:整潔度和住宿環境和硬體
The hotel was quiet. Staff is really friendly. Breakfast could have been better.
Andre
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Russell
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Overall it was nice. Homeless population in the area. Very close to R&R Hall of Fame
Russell
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Wanda
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent
Wanda
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Linda
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Breakfast was not very good
Linda
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Laura
團體旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Laura
於 2025 年 7 月住了 1 晚
10/10 有夠讚
William,Mt. Washington
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
First trip to Cleveland and went to the zoo. Rick and Roll Hall of Fame tomorrow. Using this property as we can wall to the Hall of Fame. Pleasantly surprised by the super friendly desk staff. Room was ready, clean and in excellent condition. Close to local restaurants and other attractions.
William
於 2025 年 7 月住了 1 晚
6/10 一般般
Amanda
親子旅遊
2025 年 7 月 7 日
喜歡:整潔度和住宿環境和硬體
Booked this hotel on a whim while traveling through. This wasn’t our first downtown hotel stay, but it was the first time we were faced with unexpected valet parking fee of $48. We chose to pay it due to safety concerns given the time of our arrival, but that also meant we paid $48 to park our car for 6hrs while napping. Other than that, the room and facility was nice. The staff were average. Unfortunately a lot of hecklers hanging out outside the hotel and were a bit relentless but that’s not the hotels doing.
Amanda
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Curtis
家庭旅遊
2025 年 7 月 7 日
不喜歡:整潔度、設施服務和住宿環境和硬體
No microwave
Curtis
於 2025 年 7 月住了 2 晚
6/10 一般般
James
2025 年 7 月 7 日
不喜歡:員工素質
Old and weathered
James
於 2025 年 6 月住了 3 晚
8/10 不錯哦
maureen,Macomb
情侶出遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Hotel and location. Staff was very friendly and helpful. The breakfast was also great! The only complaint would be the street noise, all night long. Motorcycles, firetrucks and sirens. The windows are paper thin! I’ve stayed in many hotels in big city’s and you shouldn’t hear all that noise.
maureen
於 2025 年 7 月住了 2 晚
6/10 一般般
Aymeric
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bruyant. Les mur sont fait de carton. Tu entends tout dehors et dans le hall
Aymeric
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Stephan
商務旅客
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gute Lage, freundliches und hilfsbereites Personal, Zimmer groß mit allem was man braucht. Frühstück gut.