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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Exterior
Bar (on property)
Terrace/patio
Breakfast, lunch, dinner served; Italian cuisine
In the heart of Cleveland's business district, Crowne Plaza Cleveland Airport offers a warm welcome with an Italian restaurant, Tavolo 72. Unwind in the sauna or enjoy some laps in the indoor pool. With dry cleaning/laundry services and free self parking plus extended parking available, your stay is sure to be hassle-free.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • Housekeeping
The current price is NT$3,284
NT$3,858 total
includes taxes & fees
Sep 14 - Sep 15

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
Sep 7 - Sep 8
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About the neighborhood

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 5.0 km
  • NASA Glenn Research Center - 10 min drive - 11.3 km
  • Cleveland Metroparks Zoo - 14 min drive - 19.4 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Cleveland Airport by IHG

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Crowne Plaza Cleveland Airport by IHG. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, luggage storage, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of 2025/9/3, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on 2025/9/14 start from NT$3,284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 mi (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Berea Falls Scenic Overlook are also within 3 mi (5 km).

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Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 131 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!
Stayed 1 night in Aug 2025

8/10 Good

Jill

Disliked: Property conditions & facilities
Hotel could use a remodel and the night reception desk could use more personality. Great location and nice shuttle service plus no parking fee.
Stayed 3 nights in Jul 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smothly
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Angie in the lounge is excellent. We really appreciated her professionalism
Stayed 1 night in Jul 2025

10/10 Excellent

Sohair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shuttle was on time
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great shower. Comfortable bed.
Stayed 2 nights in Jun 2025

8/10 Good

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Stayed 2 nights in May 2025

2/10 Terrible

Rosi

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have a room for us! Highly disappointed
Stayed 1 night in Aug 2025

2/10 Terrible

Imee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom is not clean, full of hair. Beddings and pillow cases smells cigarette.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
Stayed 1 night in Apr 2025

2/10 Terrible

sherry

Disliked: Amenities, property conditions & facilities
Check in was at 3pm… got in my room at 9:45pm. Short staffed… no clean rooms. The room had several things not working… no breakfast buffet as advertised…. The pool was not open… on my way to my room linens lying out in the hallway. It was a disaster!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in May 2025

2/10 Terrible

emma

Disliked: Staff & service
Even though, I pre-paid for a room with two queens for three adults, they had overbooked and did not have a room for us. It was 11:00 at night and Expedia customer support found us a room at the Hampton Inn.
Stayed 1 night in Jul 2025

4/10 Poor

Howard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. The pool has been closed for weeks. No hot water. Light bulbs missing.
Stayed 2 nights in Aug 2025

6/10 Okay

Georgiann

Disliked: Amenities
Restaurant not great although service was good. Hotel in dire need of updating. No amenities.
Stayed 1 night in Jul 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation not honored r/t staffing issues. Elevators not working, limited bathrooms in lobby, ac not working. Hotel under major construction. This hotel and staff left me and several other guests stranded after a concert in downtown Cleveland.
Stayed 1 night in Aug 2025

2/10 Terrible

Karin

Emailed the property for ask them to consider a refund due to flight cancellations for a funeral. No response
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Hanifah

Liked: Cleanliness, staff & service
I DID LIKE TO LOCATION BEING CLOSE TO THE CLEVELAND AIRPORT. SHUTTLE WAS AWESOME. NEEDED: UPDATED CARPET, BATHROOM FACILITIES, THE LIQUID CONTAINERS FOR BATHING WERE EMPTY. THANKS FOR THE PRICING.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most disappointing stays I've had in years! Everything about the property exuded an air of neglect & an "I don't care" attitude. Here's a partial listing of issues: 1 - Broken elevator 2 - Bed made in a sloppy manner & with missing sheet 3 - Belligerant attitude from one of the desk clerks 4 - Bundles of dirty bedding & a large trash receptical in the hall of the floor on which we stayed.
Stayed 1 night in Aug 2025

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
The first room had a bathtub that didn't drain. Was moved to another room, bathtub drained but real slow. Ice machine didn't work on the 5th floor. Ask at the reception if shuttle could take us to the Oktoberfest and pick us up later. Was told they can only drop off. However, breakfast was great.
Stayed 1 night in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service
Disliked: Amenities
We always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades.
Stayed 1 night in Jul 2025

6/10 Okay

Eliza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room did not have a working television, the sink leaked, extremely slow drain for the tub. No hand soap only shampoo, no clock or phone. We were given another room and the tv had a green hue on every channel, no shower soap. I deserve some reimbursement
Stayed 3 nights in Aug 2025

2/10 Terrible

raymond

Disliked: Cleanliness, amenities, property conditions & facilities
Not ready or clean, the only good thing was the shuttle on time and prompt
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow my experience was extremely positive with this hotel and Staff from reserving to actually staying. I would recommend 100% this is what I call a Great service!! Thank you to the staff and the General Manager.
Stayed 1 night in Jun 2025