2/10 很糟糕
Lindsey
親子旅遊
2025 年 7 月 28 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Do NOT stay at this hotel. It was absolutely disgusting and very rundown. The experience was awful. We booked this hotel online and paid in full on the way there, which was a HUGE mistake. I had my two children with me. We reached the hotel, and it smelled awful in the parking lot like sour feces. The pool had green water with 5 foot high weeds growing out of the center of it. We walked inside the hotel, and the ladies’ room was disgusting and garbage everywhere. There are people walking in the parking lot and in the lobby without shoes on and outside pushing shopping carts. No one speaks English. It was very sketchy. The front desk clerk does nothing but check you in. If you have a problem, you have to call “Neil” the manager that is not on site. He is rude and disrespectful. We asked for our money back so that we could go elsewhere, and he flat out refused. We told him that we didn’t feel safe and that his hotel was not up to standards in terms of cleanliness. He would not provide a refund for that night, but would supposedly provide one for the two other nights that we were supposed to stay. It was late, we had no choice but to stay. We had to be up early and my pockets aren’t without limits. Big mistake. Rooms smell like weed, blankets are stained, dead bugs on the floor, ceilings caving in above the shower, hair on the floors, air fresheners taped into the corners of the elevators and lobby. He did not provide a refund and I am contesting. Gross ANYWHERE but here.
Lindsey
於 2025 年 7 月住了 3 晚