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石山牆旅館的評分

2 out of 5
石山牆旅館
3806 Franklin Boulevard, Cleveland, OH

評論

9.6

好極了

10 分，有夠讚；161 則評論中有 133 則" "
8 分，不錯哦；161 則評論中有 19 則" "
6 分，一般般；161 則評論中有 4 則" "
4 分，不太好；161 則評論中有 4 則" "
2 分，很糟糕；161 則評論中有 1 則" "

9.8/10

整潔度

9.6/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 1 晚
Jeff 於 2019年10月17日回覆
Thanks!

8/10 不錯哦

Martina，Müllheim

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
I missed some energy saving awareness as the lights in the common area were on all day long. I believe that is no good way to show consciousness to the environment. Best regards Martina
於 2024 年 5 月住了 1 晚
Craig 於 2024年5月23日回覆
Thank you for your review Martina. It is standard practice to keep common areas well lit as you don’t know when guests will be coming and going and need to appear always open and welcoming. Also all of our bulbs are energy efficient LEDs so the amount of energy used is inconsequential. Furthermore, the Inn is not staffed, so there’s no one there to turn the lights off at perceived appropriate times.

10/10 有夠讚

Donald

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Craig 於 2024年4月30日回覆
Thank you for the review Donald! We’re glad you enjoyed your stay.

10/10 有夠讚

Eric

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed my stay.
於 2024 年 4 月住了 4 晚
Craig 於 2024年4月21日回覆
Thank you for your review Eric! We’re glad you enjoyed your stay.

4/10 不太好

Wendy

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Craig 於 2024年4月21日回覆
Thank you for your review Wendy. Unfortunately without any details we can’t possibly hope to improve our service. We didn’t receive any communications from you during or after your stay indicating that anything was wrong. Feel free to reach out to me privately with any feedback, I would greatly appreciate it.

10/10 有夠讚

Marcia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful old mansion, thoughtfully refurbished in a neighborhood undergoing restoration. Very conveniently located close to the theater district & wonderful dining. Would highly recommend.
於 2024 年 4 月住了 1 晚
Craig 於 2024年4月20日回覆
Thank you for your review Marcia! We’re glad you enjoyed your stay.

10/10 有夠讚

Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a great experience we had with our stay at Stone Gables Inn. A lovely historic place with an old time boutique feel. Slept like a baby on this very comfortable bed along with the peace and quit of the neighborhood. Enjoyed a dinner at a nearby restaurant. Craig was quick to respond to any questions we had. Can’t wait to stay again next time we visit.
於 2024 年 4 月住了 1 晚
Craig 於 2024年4月20日回覆
Thank you for your review Nicole! We’re glad you enjoyed your stay and would love to host you again next time you’re in town.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very unique property! Property contact was attentive to needs! Quiet area and easy to navigate. Would definitely stay here again!
於 2024 年 4 月住了 2 晚
Craig 於 2024年4月8日回覆
Thank you for the review Jennifer! Glad you enjoyed your stay. We’d love to host you again.

8/10 不錯哦

Jeremy

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice place to stay with easy parking.
於 2024 年 3 月住了 1 晚
Craig 於 2024年3月30日回覆
Thank you for the review Jeremy! Glad you enjoyed your stay.

10/10 有夠讚

Aimee

喜歡：整潔度、員工素質和住宿環境和硬體
The inn was charming, super cozy and convenient. I'd definitely stay there again.
於 2024 年 3 月住了 1 晚
Craig 於 2024年3月16日回覆
Thank you for the review Aimee! Glad you enjoyed your stay. We’d love to host you again next time you’re in town.

10/10 有夠讚

Dan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful house/mansion. Gorgeous rooms. Very clean. Very convenient. Great find. We came from Vermont for one night. Would definitely come back again.
於 2024 年 3 月住了 1 晚
Craig 於 2024年3月6日回覆
Thanks for your review Dan! We’re glad you enjoyed your stay. We’d love to host you again next time you’re in town.

6/10 一般般

Paul

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和設施服務
the uniqueness of this B&B is there was no staff at house plus no breakfast at this bed and breakfast. They should call this place a bed. Hospitality is not a text of the keycodes. We were strangers in a strange land.
於 2024 年 3 月住了 2 晚
Craig 於 2024年3月4日回覆
Paul, I’m sorry your expectations were not met. We have gone to great lengths to avoid this confusion by posting in several places on all of our booking platforms that we do NOT serve breakfast and do NOT have staff on site. We also repeat those messages in the reservation confirmation that you receive when you book and in the check in instructions that we send out the morning of your arrival. It is imperative that you read any and all communications sent to you to avoid this situation.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Craig 於 2024年3月1日回覆
Thank you for your review Mark! We’re glad you enjoyed your stay.

8/10 不錯哦

David

情侶出遊
喜歡：整潔度和住宿環境和硬體
Very clean and welcoming, never seen or encountered any staff on site. Jets in bathtubs made a terrible sound when turned on. But other than that an overall good experience
於 2024 年 2 月住了 1 晚
Craig 於 2024年2月22日回覆
Thank you for your review David! We’re glad you enjoyed your stay. Thank you for letting us know about the jets. We do clean and test them regularly to ensure they are working properly, but we will investigate the terrible sound you reported.

10/10 有夠讚

Galen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This inn is peaceful and unique, and the room is very comfortable. The neighborhood has many interesting businesses to visit that are walkable. I will definitely stay here again.
於 2024 年 2 月住了 1 晚
Craig 於 2024年2月10日回覆
Thank you for your review Galen! We’re glad you enjoyed your stay. Look forward to hosting you again next time you’re in town.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Almost perfect
This is a cute hotel. Cute in a very good way. It's not overly large, but it feels homey and comfortable. Everything was as advertised. It was easy to access. The bed was extremely comfortable and everything was very clean. My only negative comment is that it was difficult to regulate the temperature in the room. It was a little too chilly or little too warm and I couldn't get the temperature just right. Still, when I go back I will stay here.
於 2024 年 1 月住了 1 晚
Craig 於 2024年1月31日回覆
Thank you for your review! We’re glad you enjoyed your stay! We wish we could provide precise temperature control for each room but given the age of the house we have to make do with the central air system that was installed. We provide extra blankets and space heaters to make up the difference because we know how important it is for the room temperature to be just right!

10/10 有夠讚

Briget

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent choice
Great stay! The inn in is in a lovely neighborhood with lots of restaurants, shops, breweries and coffee shops in walking distance. Secured parking on site. Very nice room, large and well appointed. The common area is very nice as well. Looking forward to a return visit.
於 2024 年 1 月住了 1 晚
Craig 於 2024年1月27日回覆
Thank you for your review Briget! We’re glad you enjoyed your stay! We would love to host you again.

10/10 有夠讚

Dean

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Franklin Room worked out perfectly for 5 people. Super quiet. 5 minutes to flats, downtown, restaurants. Would definitely stay here again
於 2023 年 11 月住了 1 晚
Craig 於 2023年11月23日回覆
Thank you for your review Dean! Glad you enjoyed your stay!

10/10 有夠讚

Tammy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved it
Loved it and would stay again if im in the area again ..
於 2023 年 11 月住了 1 晚
Craig 於 2023年11月21日回覆
Thank you for your review Tammy. Glad you enjoyed your stay! We'd love to host you again next time you're in town!

10/10 有夠讚

courtney

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2023 年 10 月住了 1 晚
Craig 於 2023年10月23日回覆
Thank you for the review Courtney! Glad you enjoyed your stay!

8/10 不錯哦

Judith M.

於 2023 年 10 月住了 1 晚
Craig 於 2023年11月14日回覆
Thank you for the review Judith! Glad you enjoyed your stay. :)

8/10 不錯哦

LaTaunja

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved my stay
Loved the mansion overall, The Damon room was great! Will be returning!
於 2023 年 10 月住了 2 晚
Craig 於 2023年10月23日回覆
Thank you for the review LaTaunja! Glad you enjoyed your stay!

10/10 有夠讚

Joan

於 2023 年 10 月住了 1 晚
Craig 於 2023年11月11日回覆
Thanks for the review Joan! Glad you enjoyed your stay!

10/10 有夠讚

Matthew

於 2023 年 10 月住了 1 晚
Craig 於 2023年10月29日回覆
Thank you for the review Matthew! Glad you enjoyed your stay!

10/10 有夠讚

Alison

喜歡：住宿環境和硬體
於 2023 年 9 月住了 1 晚
Craig 於 2023年9月29日回覆
Thank you for the review Alison! Glad you enjoyed your stay!

10/10 有夠讚

Michael

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cleveland Visit
於 2023 年 9 月住了 5 晚
Craig 於 2023年9月25日回覆
Thank your for your review Michael! We're glad you enjoyed your stay!

10/10 有夠讚

craig

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great overnight stay
This is a beautiful house and it provided wonderful accomodations for a 1 day stay in Cleveland. There was much more common space available for use than we had imagined. Depending on how you drive one can drive through some neighborhoods that seem a bit sketchy. In point of fact the neighborhood around the house seemed to us perfectly fine and just for security there is a security fence around the back of the building and parking area. If you have time, take a walk in the neighborhood and see some really truly beautiful houses. And if you happen to be a Browns fan, the stadium is really close.
於 2023 年 9 月住了 1 晚
Craig 於 2023年9月23日回覆
We’re glad you enjoyed your stay Craig! Thank you for the review!

10/10 有夠讚

chairty

於 2023 年 9 月住了 1 晚
Craig 於 2023年10月13日回覆
Thank you for your review Charity! Glad you enjoyed your stay. :)

6/10 一般般

Ralph

喜歡：整潔度
Overall hotel was clean and quiet. For a low cost, no frills hotel, it's worth the stay.
於 2023 年 9 月住了 1 晚
Craig 於 2023年9月23日回覆
We're glad you enjoyed your stay Ralph. Thanks for the review!

10/10 有夠讚

Melissa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A relaxing stop in Cleveland!
Our stay was absolutely amazing! Though just one night the house was clean, well kept and our room was just perfect- just enough furniture and the bed was super comfortable. Owners were very detailed in check in and check out and had plenty of good recommendations on things to do in Cleveland OH!
於 2023 年 8 月住了 1 晚
Craig 於 2023年9月23日回覆
We're glad you enjoyed your stay Melissa! Thank you for your review!

10/10 有夠讚

Cynthia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Connie was great and the place had a great vibe. Loved the location. Just a fantastic experience.
於 2023 年 8 月住了 1 晚
Craig 於 2023年9月23日回覆
We're glad you enjoyed your stay Cynthia! Thank you for your review!

10/10 有夠讚

Cheryl

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unique setting
於 2023 年 8 月住了 1 晚
Craig 於 2023年9月23日回覆
Thank you for your review Cheryl!

10/10 有夠讚

Clyde

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Comfortable
Clean, tidy, and comfortable. And Connie was most responsive and helpful with local recommendations. Will definitely stay here again.
於 2023 年 7 月住了 2 晚
Craig 於 2023年9月23日回覆
We're glad you enjoyed your stay Clyde! Thank you for your review! We look forward to hosting you again!

10/10 有夠讚

Mike

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A West Cleveland gem
We were exploring Cleveland and this was the perfect spot as our base. The historic home was amazing architecturally, and the street it’s on is beautiful, tree-lined, and dotted with other historic homes. There are many nearby restaurants, and the downtown area of Ohio City is a slightly longer walk, but well worth it. Connie was helpful with suggestions about local places to check out, as well as being an attentive and thoughtful host.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Vonna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Justin

喜歡：整潔度、員工素質和住宿環境和硬體
Overall the stay was nice. Loved the history of the building and the location. Only complaint was the noise of construction at the time of stay during the mourning. Seems like the city was doing a lot of upgrades to the side wall and roads in the area. Would stay there again.
於 2023 年 6 月住了 2 晚

6/10 一般般

Doug

情侶出遊
喜歡：整潔度和住宿環境和硬體
Just ok. It's like a bed & breakfast with no breakfast. Room was kind of weird. No way to work unless you go down to a common area (there's just a bed) and not much room for clothes or luggage. Bed was super soft. Might be good for some people, but not for me.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Larry

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great

8/10 不錯哦

Eyal

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
New Years Weekend Getaway
After a couple of glitches initially, that the owner resolved, it was a good stay. We were on the top floor so it was a little warm. The rooms were very charming with a lot of history.
於 2022 年 12 月住了 2 晚

10/10 有夠讚

James

於 2022 年 11 月住了 1 晚

10/10 有夠讚

Katherine

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I travel to Cleveland often for work and struggle to find a comfortable and safe to stay but this was both. The security was great and it was so nice to have parking on site and included in the cost which was reasonable. The bed in the Clary room is really comfortable and the host was available whenever we needed her. Would stay again and recommend.
於 2022 年 11 月住了 2 晚
Connie Homes 於 2022年11月13日回覆
Thank you so much for the lovely review. Please come back and see us!

10/10 有夠讚

Emily

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This place was fantastic! It is near lots of things and so very quiet and relaxing.
於 2022 年 11 月住了 1 晚
Connie 於 2022年11月12日回覆
Thanks so much for the lovely review. Please come back and see us!

10/10 有夠讚

Ellyn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Connie 於 2022年9月29日回覆
Thank you for such a lovely review! Please come back and see us!

10/10 有夠讚

Harvey

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great old Victorian. Connie stayed in contact with me all through my check in. And did it through texts and phone calls. Great experience
於 2022 年 9 月住了 1 晚
Connie 於 2022年11月12日回覆
Thank you soich for the nice review! Please come.back and see us!

10/10 有夠讚

Lynn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wow! Lovely apartment. We were given the opportunity to upgrade from a room at the inn to an attached apartment. Just what we needed on our trek across the mid west! CLEAN! In perfect condition and the bed was heaven! So far our best stay on our journey!!! Thank you Connie!!!
於 2022 年 9 月住了 1 晚
Connie 於 2022年9月29日回覆
Thank you so much for a lovely review! It was great meeting you guys!

10/10 有夠讚

eric

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean. Beautiful place. Problem-free stay.
於 2022 年 8 月住了 1 晚
Connie 於 2022年9月1日回覆
Thank you so much for your lovely review. Please come back and see us!

10/10 有夠讚

Darlene

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
We liked everything.
於 2022 年 8 月住了 1 晚
Connie Homes 於 2022年8月21日回覆
Thank you so much for the nice review, Darlene! Please come.back and see us!

4/10 不太好

Mark

家庭旅遊
喜歡：整潔度
The 11:00 curfew for noise was not enforced. I loud party continued until 4:00 am. It was a sleepless night. Response from management polite but took no responsibility. A refund should have been offered. The neighborhood is rough but in transition.
於 2022 年 8 月住了 1 晚
Connie Homes 於 2022年8月8日回覆
We are sorry that you did not enjoy your stay. We sleep on that side of the building and did not hear anything. We asked the guests who stayed next door to you and they did not hear a party either. We take this very seriously and if we has been called we would have addressed your concerns immediately. As for the neighborhood, it has many historic neighborhood with many Victorian homes. Many have been renovated and more are being renovated all the time. We are also within walking distance to many breweries and high end restaurants.