Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
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Reviews of Hampton Inn & Suites Clermont

2.5 out of 5
Hampton Inn & Suites Clermont
2200 E Highway 50, Clermont, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 604 reviews" "
Rating 8 - Good. 146 out of 604 reviews" "
Rating 6 - Okay. 37 out of 604 reviews" "
Rating 4 - Poor. 13 out of 604 reviews" "
Rating 2 - Terrible. 10 out of 604 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great very convenient location. Only issue was the AC it turned on every 5 minutes and it was loud and made a water sound when turning on.
Stayed 2 nights in Apr 2024
Response from Hotel on 2024/4/29
Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Wayne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I always stay at this property. I have never had such a horrible sleeping experience. The mattress was from the 1800s. It had what felt like a hole in the mattress and sunk down to the bottom. The pillows felt like they had two cotton balls for filling. I had to take a blanket and roll it into a ball to get some type of support to sleep on. For paying over 350.00 I would expect better accommodations. In addition I was not able to change the thermostat from AC to Heat. I room was set at 70 degrees which was freezing and I wanted to warm the room up a bit and the only thing I could to was to raise the thermostat to 78 and wait until the room warmed up. Which it never went past 75.
Stayed 1 night in Apr 2024
Response from Hotel on 2024/4/7
Thank you for staying with us, we appreciate your Feedback!

10/10 Excellent

Carmen

Traveled with family and small children
We stay for our daughter wedding so convenience
Stayed 2 nights in Mar 2024
Response from Hotel on 2024/3/13
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024
Response from Hotel on 2024/2/16
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gislaine

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from Bibi Hardeo on 2024/2/13
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gina

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel on 2024/2/7
Thank you for staying with us, we appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024
Response from Hampton Inn Clermont FL on 2024/1/29
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Kathleen

Traveled with partner
Liked: Property conditions & facilities
Hampton Inn have always been my choice. This one seemed uncared for and not cleaned as the others have been
Stayed 1 night in Jan 2024
Response from Hampton Inn Clermont FL on 2024/1/29
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Karen, St. Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was smooth and pleasant
Stayed 1 night in Jan 2024
Response from Hampton Inn Clermont Fl on 2024/1/29
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Orphy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and we really enjoy the convenient location, easy and free to park and complimentary breakfast. It’s very close to the hospital, and the highway. Very quiet and very clean.
Stayed 4 nights in Dec 2023
Response from Hampton Inn Clermont Fl on 2024/1/29
Thank you for staying with use. We appreciate your feedback!

10/10 Excellent

Kate

Stayed 1 night in Dec 2023
Response from Hampton Inn Clermont Fl on 2024/1/29
Thank you for your stay, we appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hampton Inn Clermont Fl on 2024/1/29
Thank you for your stay, we appreciate your feedback!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Bibi Hardeo on 2024/2/13
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Gloria L

Traveled with family
Liked: Staff & service, property conditions & facilities
It was our first time in Orlando and it was an awesome trip thanks to the Hampton Inn & Suites
Stayed 7 nights in Nov 2023
Response from Hotel on 2023/11/28
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel on 2023/11/28
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Brad

Stayed 3 nights in Nov 2023
Response from Hampton Inn Clermont Fl on 2024/1/29
Thank you for your stay, we appreciate your feedback!

10/10 Excellent

karen

Traveled with family
This Hotel was clean and quiet for being a busy holiday weekend. I will continue to use this hotel when in the area. The staff was so kind!
Stayed 2 nights in Nov 2023
Response from Hotel on 2023/11/24
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, nice rooms nice breakfast, very clean
Stayed 1 night in Nov 2023
Response from Hotel on 2023/11/24
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Wayne

Stayed 4 nights in Nov 2023
Response from Hotel on 2023/12/9
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Alban

Liked: Cleanliness
Stayed 6 nights in Nov 2023
Response from Hotel on 2023/11/17
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Stayed 3 nights in Nov 2023
Response from Hotel on 2023/11/17
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Brenda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel on 2023/11/7
Thank you for staying with us we appreciate your feedback!

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel on 2023/11/3
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Doreen

Stayed 1 night in Oct 2023
Response from Hotel on 2023/11/7
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Robert

Liked: Cleanliness
LOL! 4 star? Sales gimmick.
It’s incredibly misleading the way in which this hotel is rated. You say that this is a four star hotel, and the ratings are off the chart. But the reality is: this is a clean three star hotel at its best day ever. The food is absolutely disgusting. The amenities are basic as they,. The rooms are remodeled to look modern yet you can tell it’s all old. It is ran on a tight budget. I’ve spent many a night in many more nicer four star hotels than this one. I felt I was lied to. they do a great job. For a three star hotel. But it’s only a three star hotel.
Stayed 2 nights in Oct 2023
Response from Hotel on 2023/10/16
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Andre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Oct 2023
Response from Hotel on 2023/10/10
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Amber

Stayed 1 night in Oct 2023
Response from Hotel on 2023/10/27
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Carlos

Stayed 1 night in Sep 2023
Response from Hotel on 2023/10/3
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and well kept.
Stayed 2 nights in Sep 2023
Response from Hotel on 2023/10/3
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in did a wonderful job of handling multiple families, one right after another. Softball arrived and Soccer all at once. I did not get her name. The place was clean and quiet.
Stayed 1 night in Sep 2023
Response from Hotel on 2023/9/12
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted upon arrival at the desk and given information we needed by the nice front desk clerk. The room was clean and the pool was refreshing after a long day of softball tournaments. The next morning they had ample choices for breakfast. . Easy check in and check out. We will stay here again.
Stayed 1 night in Sep 2023
Response from Hotel on 2023/9/12
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel on 2023/9/12
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy to access and quiet. Very nice and clean and our room was accessible though we did not require accommodations it made for a roomy bathroom. Nice breakfast choices. One night stay for a family gathering in Winter Garden.
Stayed 1 night in Sep 2023
Response from Hotel on 2023/9/4
Thank you for staying with us, we appreciate your business!

8/10 Good

Cecele

Stayed 1 night in Sep 2023
Response from Hotel on 2023/10/30
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. Breakfast was great!! The bed was comfortable but the pillows were way to soft.
Stayed 1 night in Aug 2023
Response from Hotel on 2023/8/16
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Avinash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023
Response from Hotel on 2023/8/1
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Hotel on 2023/7/25
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

George

Stayed 1 night in Jul 2023
Response from Hotel on 2023/8/10
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Darah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the style of the property. Easy location. GPS took me to a different address down the block. But I eventually found it.
Stayed 1 night in Jul 2023
Response from Hotel on 2023/7/16
Thank you for staying with us, we appreciate your feedback!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient for our visit with close friends and family.
Stayed 2 nights in Jul 2023
Response from Hotel on 2023/7/10
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Hugo

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice place with included breakfast everyday. It is a bit pricey, the so called "fitness center" had 3 machines, of which the treadmill was broken and a few free weights. One morning we found we had an extra guest in our bathroom in the form of a live roach. From now on I will stay in the Kissimmee/Orlando area instead, where there are countless cheaper, equivalent, options.
Stayed 4 nights in Jul 2023
Response from Hotel on 2023/7/6
Thank you for staying with us, we appreciate your feedback!

2/10 Terrible

Drupattie

Stayed 2 nights in Jul 2023
Response from Hotel on 2023/7/24
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

clancy

Stayed 1 night in Jun 2023
Response from Hotel on 2023/7/3
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family cruise trip
The stay was great.
Stayed 1 night in Jun 2023
Response from Hotel on 2023/7/2
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Anh

Stayed 1 night in Jun 2023
Response from Hotel on 2023/7/15
Thank you for staying with us, we appreciate your feedback!!

8/10 Good

michele

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ok for the night
Rooms where clean but outside of rooms could use some cleaning elevators, halls etc.
Stayed 1 night in Jun 2023
Response from Hotel on 2023/6/19
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Ok stay!
The front desk agent seemed confused but pleasant. Charged our credit card 3 separate times for incidentals although we did not have any incidentals. The bed was very uncomfortable. Had to sleep on couch chair. Did not get much sleep. The room was very clean and updated. It was very quiet too.
Stayed 1 night in Jun 2023
Response from Hotel on 2023/6/15
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Amy S.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was efficient and personable. The property area is nicely landscaped so you don’t feel like you are right on the highway. Walkable distance to a few dining options, otherwise a lot are within a short driving distance. Room was clean and comfortable, but the bathroom was in need of some updating. Did not see a single receptacle for recycling on the property, and two of the machines in the fitness center (I did want to use the treadmill) were out of order.
Stayed 4 nights in Jun 2023
Response from Hotel on 2023/6/14
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
No room service (making of the beds) unless requested.
Stayed 3 nights in May 2023
Response from Hotel on 2023/5/27
Thank you for staying with us, we appreciate your feedback!