Room not ready at guaranteed check in time, we had to wait over an hour for the 2 rooms to be cleaned. Unacceptable after a very long drive and paying $200+ per night.
The breakfast room staff were lovely; the room was clean. However, the breakfast food served was terrible. As well, we got a noise complaint from WALKING in our room at 9:30pm - seriously?! We're not even heavy walkers!! I am a person who is very considerate of others so I couldn't believe that a staff person knocked on our door and said we had gotten a noise complaint from the room below. Obviously the building is poorly built if sound travels that much. This hotel is EXTREMELY overpriced - I paid less for a hotel in the heart of Paris, France two weeks ago.
Christine
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Terry
家庭旅遊
2025 年 7 月 22 日
The hotel is easy to find along the highway. Staff was very efficient and friendly and in person check-in was quick. Breakfast was perfect with everything a traveller could want. Checkout was simple and the king room was more than big. Altogether excellent experience. Will stay again when travelling through Clearwater.
Terry
於 2025 年 7 月住了 1 晚
6/10 一般般
Christine
家庭旅遊
2025 年 7 月 16 日
It’s a new property without character. It seems understaffed but the rooms are very well cleaned - spotless! So a huge shootout to the cleaners. The breakfast room staff are also very lovely.
The hotel is extremely overpriced but it’s mainly European tourists in peak summer season so I guess the hotel can get away with the high prices (the Euro is much stronger than the Canadian dollar).
The rooms are t soundproofed well. The pool is alright but again, very basic with no character at all.
The breakfast is embarrassing - I can’t believe they serve it to tourists … what they must think of us!
Christine
於 2025 年 7 月住了 1 晚
6/10 一般般
Samuel
親子旅遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
When we arrived at the Best Western Plus Gateway to the Falls, our room wasn’t ready and the staff didn’t seem particularly helpful, which was a letdown. Luckily, we had plans nearby and returned later. On the plus side, parking was convenient and the breakfast was decent. Overall, an average experience.
Samuel
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Peter
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very new new and the pool was nice. The breakfast was not so good.
Peter
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Arjun
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
Rooms were great; very clean and comfortable. Excellent as a transit option, close to the highway. Good amenities. Breakfast was much better than what you get in most similar hotels.
Arjun
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Larry
2025 年 7 月 8 日
喜歡:整潔度和員工素質
Shocking to learn that our floor didn't have working telephone and the Television service as well on our floor was extremely limited.
Larry
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jonathan,Edmonton
親子旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We arrived late but had no issues checking in. Room was spacious and clean. The full buffet style breakfast the next day was great. Would stay here again.
Jonathan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Bhupinder
2025 年 7 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great breakfast
Bhupinder
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Zakeana
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Love that there was a separate bedroom for mom and dad, and our son had spacious main area for pull out. Not cramped at all
Zakeana
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Joseph
2025 年 7 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
There wasn’t any free water in the room. Seems rather cheap for a $300 dollar room.
Joseph
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Cameron
2025 年 7 月 2 日
Cameron
於 2025 年 7 月住了 1 晚
10/10 有夠讚
christopher
2025 年 6 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel super location , try the tap and
christopher
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Muhammad
2025 年 6 月 29 日
Muhammad
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Irene s,Edmonton
家庭旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just a shout out to Sherell ! We got in late could not find reservations anywhere…. She made it happen and was very pleasant. Thank you so much she deserves a raise.
Irene s
於 2025 年 6 月住了 1 晚
10/10 有夠讚
GeneMoo,Vancouver
親子旅遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property!
GeneMoo
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Debra
情侶出遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was fantastic about this property except the tv in the room did not work properly. It was all pixels. The only other problem was the bar in the closet fell off and cut my toe. Everything else was perfect.
Debra
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Petrus,Penticton
情侶出遊
2025 年 6 月 21 日
喜歡:整潔度和住宿環境和硬體
I liked the pool and hot tub, EV charging, friendly staff and a great breakfast.
Petrus
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Sandeep,Round Rock
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and the property is in excellent condition. The TV’s can’t stream so prep your kiddos!
Sandeep
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jane
2025 年 6 月 19 日
喜歡:整潔度、設施服務和住宿環境和硬體
Jane
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Holly
情侶出遊
2025 年 6 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a very spacious clean room. Great pressure in the shower. The breakfast had a wonderful selection of various foods