Hotel was nice and in a beautiful area.
Restuarant service was erratic with some long wait times for food & drinks to be served.
James
於 2025 年 7 月住了 2 晚
10/10
Awesome place to stay and great staff.
Bethany
於 2025 年 7 月住了 3 晚
6/10
The first night we were there we tried to call room service (hotel info indicated it was available 24 hours a day). I called 3 times and it kept going to voicemail. I finally called guest services and she reiterated that room service was available 24 hours a day… then said except between services. ?? Huh? We tried numerous times during our 3 day stay and never had anyone answer the phone. We ate 3 times in the dining room and breakfast was fine but the one dinner we had was awful. The food was salty with mushy vegetables. I can’t recommend dinner at the hotel. We ate elsewhere the other nights. The hotel is understaffed. The people who are there are dedicated but very few wait staff and those available were on a full run most of the time.
There was one elevator broken the whole time we were there. That meant the remaining one elevator was crowded and had a very long wait most of the time.
The carpet/area rugs in our suite (admiral suite) were filthy. Half of the lamp outlets didn’t work properly. Spider webs on the balconies and in outdoor areas seem to be an ongoing problem.
There were thankfully quite a number of restaurants within walking distance to the hotel since the only decent meals we seemed to get at the hotel were breakfasts.
It has a beautiful vista right on the St Lawrence and we had some relaxing hours watching what few cargo/container ships are still moving to and from Canada.
The location and dedicated staff is what saves this hotel.
Joy
於 2025 年 7 月住了 2 晚
10/10
Great hotel & location.
Norman
於 2025 年 6 月住了 3 晚
10/10
Staff and hotel were fantastic.. the property was beautiful and had great access to downtown. Convenient for day trips to the state park and more ! 10/10 would recommend
Elizabeth
於 2025 年 7 月住了 6 晚
10/10
The hotel and grounds are meticulously cared for. Absolutely stunning views of the river.
Bonnie
於 2025 年 6 月住了 4 晚
10/10
Beautiful grounds and very nice clean room. Views were gorgeous from our balcony!!!
Loved our two day stay!!!
David
於 2025 年 7 月住了 2 晚
10/10
From arrival to departure everything was great. The facility was immaculate, the staff friendly and professional and in such a beautiful location. Highly recommend- we’ll definitely be back.
Marie
於 2025 年 7 月住了 2 晚
4/10
JEFFREY
於 2025 年 6 月住了 2 晚
10/10
Christopher
於 2025 年 6 月住了 4 晚
10/10
We had a great stay at 1000 Islands Harbor Hotel. The building is beautifully maintained. It is conveniently located near all the sites we visited while in the area. It's located on the Saint Lawrence with great views and immediate access to the riverfront walk and downtown Clayton. We would stay here again.
Laura
於 2025 年 6 月住了 1 晚
6/10
The property is nice.
William
於 2025 年 6 月住了 2 晚
10/10
The best
Frances C
於 2025 年 6 月住了 2 晚
10/10
Brightlynn
於 2025 年 6 月住了 1 晚
10/10
Beautiful views and very friendly staff.
Michael
於 2025 年 6 月住了 2 晚
10/10
Perfect in ever way
Judith
於 2025 年 6 月住了 2 晚
10/10
It had everything we were looking for
We are in our 70’s and we just needed to get away for a few days !!!!!!!!! This was perfect!!!!!!
Andrea
於 2025 年 6 月住了 2 晚
8/10
My husband and stay here at least once a year. We love the location and the service. It is truly a beautiful hotel and location. We do not dine there unless necessary. The food is really a disappoint, considering that everything else is so amazing.
Rosemary
於 2025 年 6 月住了 1 晚
10/10
This property has the best location right on the St. Lawrence Seaway. It is a short walk to town, the public park and shops. Clayton is a quaint, friendly and lovely little village.
Kathryn
於 2025 年 6 月住了 3 晚
10/10
Absolutely beautiful, gardens and outdoor spaces. A wonderful way to spoil yourself. I loved the coffee bar on every floor so awesome to have great coffee.
Kimberly
於 2025 年 6 月住了 3 晚
6/10
They do not have Smart TV's in the rooms. So you are not able to steam movies or Youtube.
Allen
於 2025 年 6 月住了 4 晚
2/10
Staff members and management do not respond to issued or complaints from guest. They choose to ignore you. Have bad experience will never go back or recommend to anyone that I know.
Dominic
於 2025 年 6 月住了 3 晚
10/10
We had the absolute best time in Clayton. The hotel is new and gorgeous. The staff are spectacular. They have everything you need at the hotel….very comfortable. Clayton is adorable and walkable. We will return for sure!
Jennifer
於 2025 年 6 月住了 1 晚
10/10
Me and my wife stayed two nights and wished we were staying much longer! As soon as my wife opened the door to our room (#400 highly recommend this room) she could see the St Lawrence River out the back door…beautiful!!!
Our suite was very spacious and comfortable. With all the amenities you would need. Two patios with awesome views of the river and property. The onsite restaurant is great…had dinner there both nights. Location is convenient for getting to tours and wineries. Nice coffee station on each floor…nice touch! Will stay here again for sure.