Find Luxury Hotels in Civil Rights Historic District, AL

"We went with a group- 2 people checked out and went elsewhere but the manager told us no refunds so some of us stayed. My personal room had a toilet that didn’t flush and when it did drain it bubbles up in the tub- toilet water in the tub!!! My tv also didn’t work. Another person in our group had no air conditioning and another had plumbing issues in their room as well. Another in our group had a terrible smell in the room and a mom with 4 kids next door who left the kids mid night and kids were running all over. No pool, breakfast was 1 waffle iron and some prepackaged muffins. 2 flavors of cereal and no juice- only coffee and milk. The ONLY kind person was during checkout and she seemed sincere but thanked me for not being rude about the room problems. I think she had heard it from others that morning as she seemed stressed. Another was at the desk complaining they didn’t get the double bed they booked but instead a handicap room with 1 bed. Overall it was overpriced for so many issues and didn’t want to help correct the issue. It was worth 50-not 150."

"Awesome "

"elevator loud and broke "

"No not well stock and what breakfast was not made aware"

"Hotel is very worn and dated. It took 3 tries to get a room that didn't have a musty smell and had a shower curtain. We stay at Hyatts frequently and this is the worst property we have stayed at. "

"I gave my stay 4 stars. The room was clean and bed were comfortable. The only reason I did not give 5 stars is because the sink was clogged so the water would not drain properly without pulling the stopper out exposing what was clogging it (hair/spit, etc. it was disgusting) and the water pressure was great but it would only get luke warm. No hot water."

"The breakfast did not have the quantity to accommodate the amount of guests. Several items ran out and could not be restocked. Omelets were made to order but the ingredients weren't available. The juices were watered down. The glasses were dirty. There was a shortage of plates and utensils. "

"Everything was Awesome 👌Staff was very Professional "

"The entire experience was horrible. The hotel was under construction, no mention of that when I booked the room. The entrance/valet area was an absolute nightmare. No parking lot to park, you can park on the street and risk having you car broken into by the homeless people. Or pay a fortune to valet. Then you walk into the hotel and you greeted by a piece of drywall. The reception area was cramped, dirty and frankly uninviting. The room was tiny. Everything about this hotel was deceptive and disappointing. "