Sundeck

Reviews of Hotel Three Sixty - Adults Only

4 out of 5
Hotel Three Sixty - Adults Only
Calle Perezoso, Ojochal, Ciudad Cortés, Puntarenas

Reviews

10

Exceptional

Rating 10 - Excellent. 48 out of 50 reviews" "
Rating 8 - Good. 1 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jairo Jesus

Stayed 1 night in Sep 2023
Response from Trevor. on 2023/9/21
Thank you Jairo. We are delighted you enjoyed your stay with us.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Trevor. on 2023/9/2
Thank you for your review and stay with us.

10/10 Excellent

Sierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we’ve ever stayed at. Phenomenal staff.
Stayed 2 nights in Feb 2023
Response from Trevor. on 2023/2/4
Many thanks for your stay with us and taking the time to send us your thoughts.

10/10 Excellent

ALEJANDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quedamos encantados con el hotel. Las mejores vistas desde las habitaciones. El personal muy amable y siempre pendiente de ayudarnos. La comida es muy rica. Experiencia increíble
Stayed 1 night in Jan 2023
Response from Trevor. on 2023/1/25
muchas gracias por tu visita y amables palabras.

10/10 Excellent

Stefan

Stayed 3 nights in Jan 2023
Response from Trevor. on 2023/1/7
Thank you Stefan. We are delighted you enjoyed your stay with us.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most magical place! The most wonderful staff made our stay so wonderful. Amazing food views private villas. I cannot say enough!
Response from Trevor. on 2023/1/3
Many thanks Sarah. Your kind words are certainly enough.

10/10 Excellent

Harry

Stayed 1 night in Oct 2022
Response from Keven on 2022/11/3
Thank you for staying with us!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, very good food and staff
Stayed 2 nights in Jul 2022
Response from Trevor on 2022/7/18
Thank you Jose. We are delighted you enjoyed your stay with us.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Trevor. on 2022/7/5
Thank you Don. Delighted you enjoyed your stay with us. Safe travels.

10/10 Excellent

Khaymia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i did enjoy this property very much. it is literally a hidden gem. there's panoramic views throughout this gorgeous boutique hotel. the staff was very friendly and helpful, they remember our names and offer local suggestions around the area. i enjoyed breakfast and dinner. this hotel is a must when staying in costa rica, it is about 2-3 hrs from the airport and you will need a 4x4 but it is worth it. excellent.
Stayed 3 nights in Aug 2021
Response from Trevor. on 2022/1/18
Thank you Khaymia. We also highly recommend a 4x4 … and delighted you believe ‘it is worth it’.

10/10 Excellent

Juan, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar demasiado hermoso, arquitectura, ubicación, vista,, vegetación, pero lo más relevante fue el servicio.
Stayed 2 nights in Dec 2021
Response from Trevor on 2021/12/11
Gracias. Sí, nuestro maravilloso personal reúne todo.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of Heaven!
We came back for a second visit because we loved our first trip so much. The staff MAKE this place, from Ronald, to Fabian to Fabrisio, William and Annette, they all treated us like royalty and could not have been kinder or more attentive. Hotel Three Sixty will always be in our travel plans; we rarely go back to the same hotel, but this place is different, it is home, with absolute luxury, an infinity pool to die for, views (and sounds!) of the ocean, the jungle and the mountains. Who can top sitting on the balcony as four Toucans eat berries from a tree not 10 feet away?! This place, the people and the strong focus on conservation has captured our hearts...we will be back :)
Stayed 7 nights in Aug 2021
Response from Trevor. on 2021/8/22
Thank you Diane for your delightful review and return visit. And yes, as you emphasize, the location is stunning, the views astounding, the wildlife enchanting but our wonderful Tico staff create the personal magic.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - serene atmosphere
Stayed 1 night in Jul 2021
Response from Trevor. on 2021/7/20
Thank you. Delighted you enjoyed your stay with us. Safe travels and pura vida.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from every room - amazing top rated pool
Stayed 1 night in Jul 2021
Response from Trevor. on 2021/7/18
Thank you for your comment and choosing to stay with us. Pura vida.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities and service
Stayed 2 nights in May 2021
Response from Trevor on 2021/5/31
Thank you. We very much appreciate your stay with us and for taking your time to submit a review. Pura vida.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is even nicer than it looks in the pictures. The views are breathtaking. The facilities/rooms are all like new. We will definitely stay here again! Food is excellent. Staff are friendly, and service is very good. There are a lot of very good restaurants nearby and a ton of beaches and activities. Highly recommend Ojochal. I recommend renting a 4x4 vehicle. Ours was a 2x2 and we made it up to the hotel, but It was a tad nerve racking.
Stayed 2 nights in Mar 2021
Response from Trevor. on 2021/4/1
We have been told that by many guests, thank you. I must admit that the views still take my breath away also. And good advice about renting a 4x4. We look forward to your return visit. Pura vida.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Mar 2021
Response from Trevor. on 2021/3/18
Thank you!

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing place. Great service. Fauricio is great and anticipates every need we may have and made us feel very comfortable. Food at every meal is delicious. Drinks are great. Room is clean and very comfortable. WIFI and data signal is a bit weak up on the hill. 4x4 Car recommended to get to the hotel. Pool is beautiful and warm. Can sit there all day. Many areas to relax and unwind. Would definitely return and bring family!
Stayed 1 night in Mar 2021
Response from Trevor. on 2021/3/18
Hola Jocelyn, thank you for the lovely review and the excellent photos. So glad you enjoyed your stay with us. We look forward to your return visit. Pura vida.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of the property. The staff is attentive and accommodating. The views from the pool are incredible and overall it was an unforgettable experience.
Stayed 1 night in Feb 2021
Response from Trevor on 2021/2/16
Thank you for your visit and review. We are delighted you enjoyed our beautiful little hotel.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road getting there is a bit rough, and expedias map location is incorrect, but when you get there, WOW !!
Stayed 2 nights in Jan 2021
Response from Ronald on 2021/1/19
Hello Tim, thank you for your visit, we hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
360
Great service all around. Small luxury hotel, a breath of fresh air from the huge luxury hotels that are everywhere. This hotel makes everything very personal, all the staff members know your name. Amazing view.
Stayed 1 night in Jan 2020
Response from Trevor on 2020/1/23
Thank you so much. Your comment is exactly what we were hoping to hear when we embarked upon our Three Sixty concept.

6/10 Okay

MARY

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place, but far more than a 3.5 hr drive
Our drive was 5 hours from SJO airport to the hotel. The advertised 3.5 hours was misleading. Expect traffic. It’s a 2 lane road that passes through many towns. We paid for the ocean view room. The view is amazing, but was mountains; very little ocean. The staff are very pleasant and accommodating. They removed a tiny cricket in my room that was chirping throughout the night. It only took a couple of minutes. The next night I asked for help removing a lizard, and the desk attendant responded with, “you’re in a jungle.” After I insisted, they removed the lizard from my room. Otherwise, the employees were very pleasant. The food & drinks are great. Lovely sunsets. Great pool.
Stayed 5 nights in Dec 2019
Response from Trevor. Managing Partner Tvrf Properties. on 2020/1/3
Hola. Thank you for taking the time to review our property and your many kind comments. A couple of quick thoughts ... the 5 hour drive you described had to have been the route through the mountains which can happen easily if you don’t follow Google or WAZE. The standard route, via 27 and 34 is consistently timed at 3.5 hours. .. and avoids most small towns. Also your villa is described as ‘partial ocean view’ which as you know encompasses the mountains, the rainforest canopy and the ocean. Thank you again for your visit. Pura vida.

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019
Response from Derek. on 2019/12/6
Thanks for taking the time to review our property.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply beautiful. So clean and fresh water to drink! Breakfast every morning is a definite plus. The entire staff went above and beyond to make our stay a pleasure! There is an entire community on the mountain to become friends with. We can't wait to come back.
Stayed 7 nights in Nov 2019
Response from Trevor. on 2019/11/17
So pleased you enjoyed your stay with us. We are looking forward to seeing you again soon.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in other hotels that claim tranquility and peaceful surroundings, this however is The Hotel that embodies excellent service, tranquility and calm - The staff are kind, so polite and professional and attentive. Our room was perfect and well taken care of. The food is good, with a decent choice from a small menu and some creative options made by the chef. I will return we had a wonderful peaceful and enjoyable stay.
Stayed 6 nights in Jul 2019
Response from Concierge, José Mora. on 2019/7/14
Thank you for the amazing comment, We designed the hotel to feel as you experienced it .. quiet, private and personal at the same time special meal for your taste. We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Three sixty!! Jose and Stephanie along with all the staff were amazing the view is unreal and so beautiful!!! The hotel was clean and the food was great. Everyone went above and beyond to cater to us and make us feel welcome! The pool is clean and water temperature is perfect! highly recommended
Stayed 3 nights in May 2019
Response from Trevor on 2019/5/17
Many thanks for your gracious review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dave & Kelly
It was amazing , and will be returning !!
Stayed 2 nights in Apr 2019
Response from Jose:) on 2019/5/20
Thank you for choose Three Sixty. We will waiting for see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Trevor on 2019/4/15
Thank you for your rating, it is much appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2019
Response from Trevor on 2019/4/3
Thank you for your review.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Three Sixty.
We had a great experience at this location. The views are amazing. You can see mountains and the ocean. The staff is very freindly and accommodating. The beds are a bit firm for my liking. That is my only complaint here. Make sure you have an AWD vehicle to access the property.
Stayed 3 nights in Feb 2019
Response from Trevor. on 2019/3/6
Thank you for staying with us and taking the time to offer us you thoughts.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to like about the look of Three Sixty. It’s very well maintained and absolutely gorgeous. It’s kept very clean and the view is absolutely stunning. We were there in February and surprisingly there was always a nice breeze, making it less humid.... how nice. The staff are so nice there. I really enjoyed meeting all of them. They were polite, helpful and so lovely to deal with. No attitude here! The food is very good. Breakfast is included and all other meals and drinks are extra. I enjoyed all of my meals and I love food presentation, so the plating was appreciated. ;) The room was awesome and the view from our balcony was even better. Wow! Super comfy bed, air conditioning and be prepared to fall in love with the bathroom amenities (raw botanicals bath and body products) and want to take them home. Everything is there for you and Ojochal is amazing. So much to do around here and growing. You won’t want to leave.
Stayed 3 nights in Feb 2019
Response from Trevor. on 2019/3/2
Thank you for such a gracious review. We are delighted you appreciated our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel with 360 degree rainforest views
An ideal place to come and relax - far enough off the beaten track to be calm and secluded, but with great access to rainforest and beaches, and also a good base for exploring Corcovado. The hotel is recently built, and very modern, in an understated/classy way. Villas have a whole wall of windows and an enormous balcony, so made it easy to watch the morning routine of the toucans. Service was discrete, but attentive - Rebecca, Christina, William & Jerson all took great care of us - as well as the drivers, chefs and security staff. Menu was limited, but the food was tasty and good quality. Most toiletries and amenities were provided, although it would have been useful to have some slippers or pool shoes (seems the lack of these is not uncommon in CR - partly for environmental reasons - just wish I'd packed mine & not assumed they'd be supplied). We would have liked a bit of information in the rooms (unusually there was nothing) - this seems to be a policy, but personally I like to read information at my leisure, not always have to ask. But these are very minor things, and overall we really enjoyed our time there & were sad to leave. Keep up the good work! :-)
Stayed 3 nights in Nov 2018
Response from Trevor. on 2018/12/18
Many thanks for your kind words. And you are correct, slippers and pool shoes can only be worn by one guest obviously and then discarded. But your point about information in the rooms is valid and will be attended to.

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous place
Wow. This place is incredible. Impeccable service (thanks Rebecca and Jerson!), stunning views, large comfortable rooms, an incredible bar. You’re just up the hill from fabulous beaches. This place really is special. Fabulous stay.
Stayed 2 nights in Nov 2018
Response from Trevor. on 2018/11/20
Thank you for your kind words. We are delighted you enjoyed our property and your stay with us.

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2018
Response from Jvillalobos on 2018/11/14
Thank you very much for your review. We hope to welcome you again. Regards, Pura vida!

10/10 Excellent

Ann, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pura Vida at it's finest...
Three Sixty Boutique Hotel is a masterpiece! The attention to detail at every level took my breath away. When you arrive, you go up a very steep hill to be greeted by a friendly gate attendant who will let you into the property. When you park, an attendant is there to take you in a golf cart to the hotel. The entrance is designed in a way to build anticipation of the view you are about to see... as you make your way up the steps you will be astonished by the beautiful 360 degree view of the ocean, mountains and tree tops! Seeing this for the first time almost brought tears of delight and absolute awe to my eyes... a moment I will never forget. The villas are stand alone, placed carefully throughout the property so each receives an optimal view of the ocean and rain forest. From our patio, we saw many exotic birds (including green parrots and toucans) heard the bark of the howler monkeys, witnessed beautiful butterflies and the graceful movement of mist through the tree tops. Staying at Three Sixty Boutique Hotel was like a spiritual cleansing for your soul, slow down and take it all in. This is what pure vida is all about.
Stayed 4 nights in Apr 2018
Response from Trevor. Managing Partner TVRF Properties. on 2018/5/8
Your wonderful review of our property was a delight to receive. The experience you describe is the experience we strive to realize.

10/10 Excellent

alberto, san jose costa rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel!!! Perfect Location!!!
Definetetly will go back. Wonderful staff, great food ..magnificent pool...incredible sunsets!!!
Stayed 2 nights in Jan 2018

10/10 Excellent

Doris

Stayed 5 nights in Mar 2024

10/10 Excellent

AURELIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel ! Tant par la position géographique et la vue à couper le souffle dès votre arrivée, que le design, le confort et la qualité de l’hôtellerie, sans oublier le personnel, aussi adorable qu’efficace. Efficacité et gentillesse, attentions particulières, à chaque instant, jusqu’au chef qui se distingue dans un pays où la gastronomie n’est pas la priorité. Mention particulière pour le petit déjeuner. Ne manquez pas cet établissement si vous souhaitez faire de votre passage au Costa Rica un moment inoubliable ! Merci à toute l’équipe
Stayed 4 nights in Aug 2023
Response from Trevor. on 2023/8/24
Merci pour votre avis et vos aimables paroles.

10/10 Excellent

Cristian

Traveled with partner
Liked: Amenities, property conditions & facilities
Servicio fenomenal, comida exc, la verdad la pasamos muy bien con ganas de volver
Stayed 1 night in Jul 2023
Response from Trevor on 2023/7/11
Gracias por su estancia y las amables palabras.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Three sixty!!
Séjour dans la jungle exceptionnel. Douche hyper confortable, comment avoir réussi à apporter de l’eau si haut en montagne!!! 😉
Stayed 1 night in May 2021
Response from Trevor. on 2021/5/21
Ravi que vous ayez apprécié notre douche. 🙂 Merci beaucoup pour votre séjour et votre commentaire. Pura vida.

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021
Response from Ronald on 2021/3/7
Thank you for your review. Pura Vida from Ojochal!

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view on the forest. The hotel is fantastic !
Stayed 2 nights in Jan 2021
Response from Trevor. on 2021/1/30
Delighted you enjoyed your stay with us. Thank you for taking the time to let us know. Safe travels.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantada, el personal muy amable y atento, la vista desde el restaurante, piscina y habitación es increíble!
Stayed 1 night in Jan 2021
Response from Trevor on 2021/1/4
Gracias por sus amables palabras. Siempre apreciamos mucho las críticas de los ticos. Pura vida.

10/10 Excellent

Christoffer

Stayed 4 nights in Mar 2020
Response from Keven on 2023/12/23
Thank you for staying with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Trevor. on 2019/4/3
Thank you for your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Trevor. on 2019/4/3
Thank you for taking the time to grade us.

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit au paradis !!
Absolument merveilleux, vue panoramique à en couper le souffle. Hôtel somptueux, personnel très accueillant, serviable, souriant aux petits soins.
Stayed 1 night in May 2018
Response from Trevor. on 2018/6/5
Merci pour votre avis. Je suis ravi que vous ayez émerveillé notre propriété et notre personnel.

10/10 Excellent

Marc, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is just amazing!! The pool gives a great view on the jungle and the ocean, the restaurant is really good and the vibe is just perfect (with an increadible view on the ocean). Finally, the room was so comfortable! We had three amazing days/nights. If you pass by Ojochal, you have to stay and the Three Sixty.
Stayed 3 nights in May 2018
Response from Trevor. Managing Partner. on 2018/6/3
Thank you for your kind words.

8/10 Good

Jorge

Liked: Property conditions & facilities, room comfort
Es bueno
Un lugar de descanso necesario un poco más de limpieza en sus pasillos y jardines, deliciosa comida, restaurante excelente
Response from Trevor. Managing Partner TVRF Properties. on 2018/5/8
I am pleased you enjoyed our restaurant. The outdoor pathways are constantly being maintained but unexpected showers and breezes do cause falling leaves and blossoms at times.