西皮埃出租度假屋

「Chambre tres propre」

「The apartment is ideally located, with shops and restaurants within easy reach. The promenade du Anglais is minutes away, as well as local transportation, with the tram stop 2 blocks away. A good security system separates the apartments from local residents. The apartment was bright and clean, with a comfortable bed, good shower and blackout curtains. Complementary croissants were hung on your door every morning which was a nice touch. The owner and receptionist were both welcoming and lovely to...

「They mention the reception provide 24-hour service but there is only security staff on duty at night. The security guard can't provide service e.g. request for toilet paper, how to operate laundry machine, etc」

「A nice location,close to the shore.」

「We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...