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Reviews of Quest on Manchester

4.5 out of 5
Quest on Manchester
54 Manchester Street, Christchurch

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 279 reviews" "
Rating 8 - Good. 68 out of 279 reviews" "
Rating 6 - Okay. 7 out of 279 reviews" "
Rating 4 - Poor. 2 out of 279 reviews" "
Rating 2 - Terrible. 3 out of 279 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debrah, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent and well equipped apartment located in a good location for the centre of Christchurch.
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/8
Thank you so much!

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Great location to food outlets.
Stayed 3 nights in Mar 2024
Response from Manager on 2024/4/8
Thank you.

8/10 Good

Yaohua

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/26
Thanks.

8/10 Good

Maree

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location, great cafes nearby.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/21
Thanks.

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
I really loved staying here. One of the best in New Zealand
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/11
Thanks so much.

10/10 Excellent

Gregory

Traveled with partner
Liked: Property conditions & facilities
Nice property. Good location.
Stayed 1 night in Feb 2024
Response from Manager on 2024/3/11
Thanks.

10/10 Excellent

Dawn, west covina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 2024/3/11
Thanks.

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It definitely was a good place to stay. Very clean and easy walking distance to the shops and restaurants or even a short Uber ride.
Stayed 4 nights in Feb 2024
Response from Manager on 2024/2/19
Thanks so much!

8/10 Good

Wade

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good place to stay in Christchurch for a few days
Stayed 5 nights in Feb 2024
Response from Manager on 2024/2/19
Thanks so much!

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the property, friendly staff and convenient location. Highly recommend!
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/19
Thanks so much!

10/10 Excellent

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
Modern, very clean, spacious and quiet. Walking distance to the bus interchange.
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/19
Thanks so much!

10/10 Excellent

Vinny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and new
Stayed 4 nights in Jan 2024
Response from Manager on 2024/2/19
Thanks so much!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, room comfort
Great location. I particularly like a tile shower like this rather than plastic. Service folks were great.
Stayed 4 nights in Jan 2024
Response from Manager on 2024/2/19
Thanks so much!

8/10 Good

Girish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
While the property was nice, it was difficult to check in after hours and the instructions xant be heard clearly when the after gours intercom is located outside where there is a lot of traffic noise. Patking options are very limited.
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/16
Thanks we will continue monitoring the late check in for our guests.

10/10 Excellent

Vivian

Stayed 4 nights in Dec 2023
Response from Manager on 2024/1/16
Thanks!

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, room comfort
Easy walk into the city centre, clean, shower pressure excellent
Stayed 3 nights in Nov 2023
Response from Manager on 2023/11/21
Thank you very much.

10/10 Excellent

David

Stayed 3 nights in Oct 2023
Response from Manager on 2023/11/9
Thanks.

10/10 Excellent

Estelle

Stayed 1 night in Sep 2023
Response from Manager on 2023/11/9
Thanks.

8/10 Good

Dion

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is super clean, good experience
Stayed 2 nights in Sep 2023
Response from Manager on 2023/11/9
Thanks.

10/10 Excellent

Jason

Stayed 4 nights in Aug 2023
Response from Manager on 2023/12/24
Thank you

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Awesome hotel. Well recommended
Stayed 21 nights in Jun 2023
Response from Manager on 2023/7/30
Thank you so much.

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied with a clean room and friendly staffs.
Stayed 5 nights in Jul 2023
Response from Manager on 2023/7/30
Thank you so much.

10/10 Excellent

ANDREW

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on 2023/7/30
Thank you so much Andrew.

10/10 Excellent

Margaret

Liked: Cleanliness, room comfort
Excellent property
This was an excellent property. Well presented clean and comfortable and housekeeping was good. Very convenient location within walking distance of bus station and supermarkets. Good bathroom and shower. Nice white towels etc. Housekeeping was excellent. Wouldn’t hesitate to stay here again.
Stayed 4 nights in Mar 2023
Response from Manager on 2023/3/19
Thank you so much Margaret, we look forward to your next visit! :)

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Manager on 2023/3/9
Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Very happy with stay
Friendly staff. Clean. Comfortable. Kitchen had all basic utensils. Good laundry facilities. Convenient. Only complaint is noise from a nearby club until late into the night for one night of our stay.
Stayed 5 nights in Dec 2022
Response from Manager on 2023/1/23
Dear guest thank you so much.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay within easy walking distance to everything in the city. Room was super clean and very comfortable. Having a washer and dryer in the room was very handy.
Response from Manager on 2023/1/23
Thank you so much Kevin. :)

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, room comfort
Great stay
Good location and rooms are well protected from street noise. Good amenities and easy to check in. Located within walking distance of eateries and supermarkets.
Stayed 3 nights in Dec 2022
Response from Manager on 2023/1/3
Thank you so much Thomas!

10/10 Excellent

Ronaldo

Stayed 1 night in Sep 2022
Response from Manager on 2023/12/24
Thank you

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean and comfortable. Easy access to the city.
Stayed 2 nights in Jun 2022
Response from Manager on 2022/7/6
Thank you so much Russell.

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with apartment features. Parking is an issue. We could not get one of the spots on the property and ended up having to park about 5 blocks away. The price was reasonable so it was more of an inconvenience than anything.
Stayed 1 night in Jun 2022
Response from Manager on 2022/6/20
thank you very much Roger, sorry you could not get a parking, we sent all our guests a follow up email right after they made the booking whether they requrie a parking.

10/10 Excellent

Ronaldo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice parking and beautiful room and clean
Stayed 2 nights in May 2022
Response from Manager on 2022/5/16
Thank you so much Ronaldo!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Modern interior clean design
Stayed 1 night in Feb 2022
Response from Manager on 2022/3/6
Thank you very much Michael.

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Nov 2021
Response from Manager on 2022/1/4
Thank you Robert.

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, room comfort
Great hotel
This is a very convenient hotel. Kitchen to use and next to grocery shops. Walking distance to the city.
Stayed 9 nights in Sep 2021
Response from Manager on 2021/10/10
Thank you very much Patricia, we look forward to your next visit :)

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
very welcoming reception. The rooms are spacious and equipped with everything you need for a home away from home. Everything is very clean and modern. Great bathroom.
Stayed 2 nights in Sep 2021
Response from Manager on 2021/10/10
Thank you Christine, for your lovely words, please visit us again :)

10/10 Excellent

Hamish

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Manager on 2021/9/9
Thank you very much Hamish.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed apartment with all the amenities you need.
Stayed 1 night in Jul 2021
Response from Manager on 2021/8/16
Thank you so much for your comments.

10/10 Excellent

Mana Verity

Stayed 1 night in Jul 2021

10/10 Excellent

Mariana

Liked: Cleanliness, room comfort
Will definitely come back, good hotel in ChCh
Overall good experience, nice clean and tidy rooms.
Stayed 2 nights in Jun 2021
Response from Manager on 2021/8/16
Dear Mariana, we really appreciate your comments.

10/10 Excellent

gerard

Business traveler
Liked: Cleanliness, room comfort
Excellent accommodtion
Everything was perfectcfrom check-in to checkout. Clean, modern and sacious apartment. Very central to all amenities in Christchurch.
Stayed 5 nights in Jul 2021
Response from Manager on 2021/7/19
Dear Gerard, thank you so much for your kind words, make us feel proud :) please visit us again.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secure car park at this location is useful but would be more convenient included in nightly rate. Terrible noise until 3 am from local bar on both Friday and Saturday nights. Not struck this before but it will certainly prevent us from booking here again.
Stayed 2 nights in May 2021
Response from Manager on 2021/5/25
Thank you, we cannot include in the room rate as a lot of guests do not travel with cars and it will be unfair to them. The entertainment in the weekend is for what guests choose to stay here.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Very nice
Lovely place to stay
Stayed 1 night in May 2021
Response from Manager on 2021/5/25
Dear guest thank you very much.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
I was able to spend a very comfortable time. It was my first time in Christchurch for my son’s tennis tournament. I will definitely stay next tournament in Christchurch again. My family and I stayed Quest Carlow Park in Parnel for 3weeks before lockdown and it was so nice as well. And I felt same again. Thank you so so much. Kyoko
Stayed 4 nights in Apr 2021
Response from Manager on 2021/5/3
Dear guest, thank you so much for your nice words and for using Quest as your accomodation provider. we sincerely look forward to seeing you very soon again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Well appointed room with a full kitchen to make a meal, the beds weren't the most comfortable, but solid for a work trip.
Stayed 2 nights in Apr 2021
Response from Manager on 2021/4/28
Thank you for your comments

2/10 Terrible

Verified traveler

Traveled with partner
We had the worst experience I have ever had after many years of travelling at this Quest. We had driven 6 hours and arrived at Quest only to find that the hotel was fully locked up and no one was there, keeping in mind that this was 3pm in the afternoon, Mondayised public holiday. I was not contacted by anyone at the hotel to say they would not be open on that day despite them having the booking a few days prior. After calling them on their intercom and speaking to their operator for 5 minutes and then being placed on hold for 10 minutes and then hung up on, I waited a further 20 minutes outside and no one called back despite them having my details, I then phoned Expedia to cancel the booking. I would have happily stayed if was I able to get inside as we were looking foward to our stay. After all of this Quest charged our card for the stay.  It is very disappointing and unfair that they have charged us as I was standing outside the entry to the hotel, and the only reason I was not able to stay was because the doors were locked and there was not anyone avaliable to let me inside. I would not recommend this hotel and would highly suggest staying somewhere else in the city that actually cares about their customers.
Stayed 2 nights in Apr 2021
Response from Manager on 2021/4/21
Every other guest has managed to check in for 3 years we are open therefore we fail to see this is our fault, we charged you because it is within our policy to do so.

8/10 Good

John

Business traveler
Liked: Cleanliness, room comfort
Room was exceptionally clean and comfortable ,there was a bit of TV noise from another room which spoilt things a bit
Stayed 1 night in Feb 2021
Response from Manager on 2021/2/28
Thank you, we will look into the noise issue.

10/10 Excellent

Pita

Business traveler
Liked: Cleanliness, room comfort
We always stay at the Quest Manchester. It's close to shopping and dining. Very clean and quiet
Stayed 1 night in Nov 2020
Response from Manager on 2021/1/31
Thank you Pita for always staying with us :) see you next time soon.

10/10 Excellent

Shirley

Business traveler
Liked: Cleanliness, room comfort
Handy location to shops and eatery. Clean, spacious and comfortable.
Stayed 1 night in Jan 2021
Response from Manager on 2021/1/22
Thank you very much Shirley. :)