Exterior

Reviews of Holiday Inn Express & Suites Chowchilla - Yosemite Park Area, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 581 reviews" "
Rating 8 - Good. 189 out of 581 reviews" "
Rating 6 - Okay. 47 out of 581 reviews" "
Rating 4 - Poor. 25 out of 581 reviews" "
Rating 2 - Terrible. 21 out of 581 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmine

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay this weekend! Very clean and spacious rooms with comfortable beds. The breakfast was a bonus and she made sure we had a good experience, my kids are very happy. Thanks again! -Paopao’s
Stayed 1 night in May 2024

2/10 Terrible

Latonia, Hawaiian Gardens

Business traveler
Disliked: Cleanliness, staff & service, amenities
THE TV DID NOT WORK..THE STAFF REPAIRED IT..THE NEXT MORNING IT DID NOT WORK I WAS TOLD I CAN SIT IN THE LOBBY AT 5AM TO WATCH TELEVISION,,,THIS WAS AN INSULT..THE OUTLETS FOR MY PHONE CHARGER DID NOT WORK..INSTEAD OF SWITCHING MY ROOM OUT AS YOU WOULD ASSUME , I HAD TO GO TO THE NEAREST GAS STATION TO PURCHASE A CHARGER CUBE ,,,IN THE RAIN!!! THE ENTIRE STAY WAS BELOW ZERO FOR RATINGS!! WHO DOESNT SWTCH OUT A ROOM WHEN THE TV DOESNT WORK?
Stayed 1 night in Apr 2024

6/10 Okay

Hyunmi

Stayed 2 nights in Apr 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent news
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Nice and clean place
Stayed 1 night in Apr 2024

10/10 Excellent

Hope, Saugus

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options
Stayed 2 nights in Mar 2024
Response from Desiree Hayes Hotel Manager on 2024/4/8
Thank you for taking the time to review our property. We are so glad you enjoyed the food! Please come back and see us again!

10/10 Excellent

cornelia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional cast
Stayed 1 night in Mar 2024
Response from Desiree Hayes Hotel Manager on 2024/3/28
Good afternoon Cornelia! Thank you so much for taking the time to review or property. We appreciate your feedback! We look forward to seeing you again soon!

10/10 Excellent

Taci

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy
Stayed 1 night in Mar 2024
Response from Desiree Hayes Hotel Manager on 2024/3/28
Good Afternoon Taci! Thank you so much for reviewing our property! We appreciate your feedback! We look forward to seeing you again soon!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Desiree Hayes Hotel Manager on 2024/4/1
Dear Wendy,Thank you so much for your amazing score! We appreciate your time and feedback! I will share this good news with the rest of our team!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Desiree Hayes Hotel Manager on 2024/3/28
Good Afternoon Debra! Thank you so much for taking the time to review our property! We appreciate your feedback!

10/10 Excellent

Cynthia, CAMANO ISLAND

Business traveler
I was disappointed that the pool was not working & that there was not a hot tub.
Stayed 2 nights in Feb 2024
Response from Desiree Hayes Hotel Manager on 2024/3/28
Good Afternoon Cynthia! Come back and see us during the warmer months when our seasonal pool is back open! Thank you so much for the feedback!

10/10 Excellent

Arshpreet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Desiree Hayes Hotel Manager on 2024/4/1
Dear Arshpreet,Thank you so much for taking the time to review our property! Please let us know how we can turn that good into a great next time! Hope to see you again soon!

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Desiree Hayes Hotel Manager on 2024/1/16
Hello Debra,Thank you so much for taking the time to review our property. We appreciate any feedback you might have. We look forward to seeing you again!

10/10 Excellent

Shanda

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Desiree Hayes Hotel Manager on 2024/1/16
Hello Shanda,We greatly appreciate you taking the time to review our property. Please share with me any feedback you may as well! We look forward to seeing you again!

8/10 Good

Geneva, Lynnwood

Stayed 1 night in Dec 2023
Response from Desiree Hayes Hotel Manager on 2024/1/16
Hello GenevaWe greatly appreciate you taking the time to review our property. Please share with me any feedback you may as well! We look forward to seeing you again!

10/10 Excellent

Sailesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Desiree Hayes Hotel Manager on 2024/1/16
Hello SaileshWe greatly appreciate you taking the time to review our property. Please share with me any feedback you may as well! We look forward to seeing you again!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing was the train keeped going by all night and no water pressure in shower. other then that good
Stayed 1 night in Dec 2023
Response from Desiree Hayes Hotel Manager on 2024/1/16
Hello KathrynWe greatly appreciate you taking the time to review our property. Please share with me any feedback you may as well! We look forward to seeing you again!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are extremely friendly:) The room had a odd smell
Stayed 1 night in Nov 2023

10/10 Excellent

Gina, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Front desk clerk was really friendly and helpful!
Stayed 1 night in Oct 2023

2/10 Terrible

Mary Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk personnel & breakfast attendants both days were so sweet! Small town hospitality!
Stayed 2 nights in Sep 2023

2/10 Terrible

Gerald R

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Like the rooms period did not like this staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Lora

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jesus

Stayed 1 night in Jul 2023

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this location. It was quiet and comfortable and the staff was fantastic. Thank you!
Stayed 2 nights in Jul 2023
Response from Kayla Macke - Front Office Manager on 2023/7/17
Dear Valued Guest, Thank you for staying with us and for taking the time to tell us about your experience. We're very glad to hear you had a wonderful stay. We hope to see you again the next time you are traveling in the area.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Clean and nice place
Stayed 2 nights in Apr 2023
Response from Kayla Macke - Front Office Manager on 2023/7/1
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express, Chowchilla. We appreciate your feedback and taking the time you leave us a review. We hope to see you again the next time you are traveling in the area.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. Front desk staff were friendly. We checked into the last
Stayed 1 night in Jun 2023
Response from Kayla Macke - Front Office Manager on 2023/6/16
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express, Chowchilla, and for taking the time to leave us a review. We are very glad to hear you enjoyed your stay. We hope to see you again the next time you are traveling in the area.

2/10 Terrible

April

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My newer iPhone fast charger came up missing after house cleaning cleaned room I called to go get it and they couldn’t find it. It was lef in the room. I didn’t like that. I want my charger back.
Stayed 1 night in May 2023
Response from Kayla Macke - Front Office Manager on 2023/5/31
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express and Suites, Chowchilla. We appreciate your feedback and taking the time to leave us a review. I am sorry we were unable to find your missing charger. We will keep looking for your charger and will be in contact if the item is found.

6/10 Okay

Michael, Victorville

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was a large surprise “resort fee” that was charged at check in. Since this property could in no way be described as a resort or even vaguely resort-like, it just seems like an underhanded way to charge extra for the room after you’ve booked and when it’s too late for other options. Other than that, a pleasant stay.
Stayed 1 night in May 2023
Response from Kayla Macke - Front Office Manager on 2023/5/31
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express and Suites, Chowchilla and for taking the time to leave us a review. We appreciate your feedback. The hotel does an 8.85 Property Fee and a 3.75 Sustainability Fee, these two fees are stated at the time of booking.

10/10 Excellent

Geneva, Lynnwood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time at this property - it’s quiet and clean and the people that work there are very friendly!
Stayed 1 night in May 2023
Response from Kayla Macke - Front Office Manager on 2023/5/29
Dear Valued Guest, Thank you for staying with us and for taking the time to leave us a review. We appreciate your feedback and are very glad to here you enjoyed your stay. We strive to make everyone feel welcomed and comfortable during their travels. We hope to see you again the next time you're traveling through the Yosemite Park Area.

6/10 Okay

joe

Stayed 1 night in May 2023
Response from Kayla Macke - Front Office Manager on 2023/5/29
Dear Valued Guest, Thank you for staying with us and for taking the time to leave us a review. We appreciate your feedback and hope to serve you again the next time you are in the area.

8/10 Good

ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stop
this is the 3rd time in about a year i have stayed at this location, will do so again next time i am in the area
Stayed 1 night in May 2023
Response from Kayla Macke - Front Office Manager on 2023/5/14
Dear Valued Guest, Thank you for staying with is at the Holiday Inn Express and Suites, Chowchilla and for taking the time to leave us a review. We appreciate your feedback and are glad to hear you have enjoyed your past 3 stays. We look forwards to getting the opportunity to serve you again the next time you are in the area.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Kayla Macke - Front Office Manager on 2023/4/18
Dear Valued Guest, Thank you for staying with us and for taking the time to leave our hotel a review. We appreciate your business and your feedback and hope to see you again the next time you are traveling in the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We rate the breakfast 2 stars.
Stayed 1 night in Apr 2023
Response from Kayla Macke - Front Office Manager on 2023/4/18
Dear Valued Guest, Thank you for staying with us and for taking the time to leave our hotel a review. We appreciate your business and your feedback and hope to see you again the next time you are traveling in the area.

10/10 Excellent

Dana

Stayed 1 night in Apr 2023

10/10 Excellent

mindy

Stayed 1 night in Apr 2023
Response from Kayla Macke - Front Office Manager on 2023/4/10
Dear Valued Guest, Thank you so much for staying with us and for taking the time to leave us a review. We appreciate your feedback and are glad you hear you enjoyed your stay. We hope you get the opportunity to serve you again in the future.

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness, room comfort
Mother visit
Very expensive for what you get. Only 2 pillows in a king, needed to ask for more. No soap, except for large shareable containers and we stayed 2 days, no hot breakfast the second day. Only 2 paper coffee cups and only 2 plastic drink cups. Have had better at Motel 6, sorry but we paid about $230 a night, Really
Stayed 2 nights in Mar 2023
Response from Kayla Macke - Front Office Manager on 2023/3/22
Dear Valued Guest, Thank you for staying with us and for taking the time to leave us a review about your stay. I am very sorry to hear about the inconveniences you faced during your stay. Unfortunately our oven was unexpectedly not working which caused us to not be able to provide a hot breakfast. However we are back to serving our full hot breakfast. We also have bar soap at the front desk that is available by request. The front desk can also provide additional amenities such as cups, coffee pods, towels and pillows upon request. I hope you will give us the opportunity to serve you again and to show that your unsatisfactory stay is not our normal.

10/10 Excellent

Derek

Stayed 1 night in Jan 2023

8/10 Good

ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Kayla Macke - Front Office Manager on 2023/1/31
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express and Suites, Chowchilla and thank you for taking the time to leave us a review. Your feedback is greatly appreciated and I am glad to hear you enjoyed your stay with us. We hope to see you again soon the next time you are traveling through the area.

10/10 Excellent

Marla

Stayed 1 night in Jan 2023
Response from Kayla Macke - Front Office Manager on 2023/1/17
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express and Suites, Chowchilla. We appreciate you took the time to leave of a review of your stay. We hope to see you again soon the next time you are traveling through the Yosemite area.

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & New but loud
The hotel is newly renovated. Everything looks new and smells new. It's very clean. The hotel staff is friendly and helpful. The mattresses might need to be placed because each morning I woke up my back hurt. The hotel is located between hwy 99 and the railroad tracks if you have a tough time sleeping this hotel might be too noisy for you.
Stayed 2 nights in Dec 2022
Response from Kayla Macke - Front Office Manager on 2022/12/28
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express and Suites, Chowchilla. We appreciate you taking the time to leave us a review and letting us know you found our staff friendly and helpful. We hope to get the chance to serve you again the next time you are in the area.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Response from Kayla Macke - Front Office Manager on 2022/12/19
Dear Valued Guest, Thank you for taking the time to leave us a review and for staying with us. We are glad to hear you enjoyed your stay and hope to see you again the next time you are in the area. Happy Holidays!

8/10 Good

Malia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel 👍
Great customer service. Clean room. Hot breakfast great.
Stayed 1 night in Dec 2022
Response from Kayla Macke - Front Office Manager on 2022/12/19
Dear Valued Guest, Thank you for taking the time to leave us a review and for staying with us. We are glad to hear you enjoyed your stay and hope to see you again the next time you are in the area. Happy Holidays!

10/10 Excellent

Raul

Stayed 1 night in Dec 2022

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was train was too close heard it all night
Stayed 1 night in Oct 2022
Response from Kayla Macke - Front Office Manager on 2022/11/11
Dear Valued Guest, Thank you for staying with us at the Holiday Inn Express and Suites, Chowchilla. We appreciate you staying with us and taking the time to leave us a review. Feedback of guest experience is always welcomed and appreciated. The next time you stay with us, you can request to be on the side of the hotel that is further away from the train tracks and we will do our best based on the availability to meet your request.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always kind and helpful.
Stayed 1 night in Nov 2022
Response from Kayla Macke - Front Office Manager on 2022/11/5
Dear Valued Guest, Thank you so much for staying with us at the Holiday Inn Express, Chowchilla and taking the time to leave us a review. We always appreciate the feedback and hearing that we provided excellent service. We hope to see you again the next time you are traveling in the area.