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"We had an amazing stay at this brand new property. I was traveling with a disabled family member, and the staff (particularly Do and Daiki) went above and beyond to make sure her stay was comfortable. The location is perfect, across the road from Ueno Park and a short walk to shops and multiple JR and subway stations. Although the area at the back of the hotel is slightly seedy, you can always avoid it by going through the main entrance. The room was spacious, and the kitchen was very convenient. Having access to the top floor Onsen, with views of Ueno Park, was also particularly welcome after a long day. Highly recommended."

"It’s a great place to stay. Easy to get anywhere in Tokyo from bashamich station. "

"The room was a bit small but did its job. Water pressure was great. 5 for cleanliness. The bar downstairs was very convenient as well. Breakfast buffet was good."

"I would definitely go back and I plan on it. It was such a great place to stay and pretty walkable to all the transportation you’ll need. Even if you decide to just walk around, it’s a great place to stay. They were also so accommodating because I didn’t have a ticket to get on the bus to go back to the airport but they made it happen anyway. I still had to buy the ticket but it was very easy, cheap, and they didn’t have to go out of their way so it was nice."

"Much better than the Villa Fontaine. If you want to avoid the crowds at a giant hotel but looking for a comfortable accommodation, this is the one. I’ve stayed both and will choose the Royal."

"Wonderful bathhouse, very clean and easy access to the train. "

"Convenient "

"We really enjoyed the various hotel amenities, especially the Lawson convenience store on the 2nd floor. "

"This hotel was great! Very clean and staff very helpful. They drop off clean towels outside your door daily without asking for them if you put on the “ do not disturb” which is amazing. The location is in the middle of the Shinjuku life yet hotel is quiet. The city view is very nice and the size is comfortable even if small it is made efficiently. "