Find hotels near Choco-Story Museum Uxmal, Mérida from NT$3,390

"The room was extremely outdated, as many others have mentioned. The whole property is not well maintained, which is quite sad because the pool area is comfortable and nice. The room itself is quite large and has a balcony, but there are only two chairs, no table and no patio furniture. What is the point of having a balcony if you can’t sit outside? The beds were comfortable, but that’s about it. There was no hot water at all, and despite complaining several times, the most we got was lukewarm water, which is not acceptable for a supposedly 4-star property. There were only two large towels for the three of us, no bath mat for the shower and no hand towel, which are very basic amenities. The staff was generally friendly, except for the woman at reception who was quite rude, as well as one of the waiters at the restaurant. The food we had at the restaurant was quite good and reasonably priced, but the whole atmosphere felt very awkward. The hotel seemed almost empty, there was no music in the restaurant, and it honestly felt like the hotel was about to close down.It is extremely sad because my mom had stayed at this hotel twice before, and we could clearly see how the lack of maintenance has led to its decline. To be honest, for the price we paid, we expected a much better experience.The pool, the restaurant staff and the beauty of the surroundings were good enough to somewhat make up for the disappointment, but we sincerely hope the hotel management takes action and renovates t"

"Todo bien"

"We found the location to be loud at night with the traffic noise. The grounds were nice though. Pool area has a need for upkeep, painting, etc.."

"Just as we remember it but under new ownership. I missed the personalization of the founder Valerie Pickles. She would stop by at breakfast and greet the visitors. I heard the new owner wasn’t feeling well so we didn’t get to meet her. The wonderful included breakfast did not include the signature pickle on the Ham, cheese and egg burrito. Now it was scrambled eggs but just as good. Jamaica juice, some fruit and good strong coffee too! The grounds are lush and so well established. Always a good nights sleep in the thatched roof bungalows! I miss the binder of recommendations that also included history on the place. We miss you Valerie but send good wishes to the new owner. What a gem the Pickled Onion is! We ate dinner there twice- margaritas were a bit sour for my liking, and the empanada appetizer was cold both nights. But the food is good and worth stopping by for! "

"Clean spacious room, pool great, resteraunt excellent "

"It was wonderful ~ staff, beautiful setting, nice comfortable room. We were traveling and it was the perfect location to stay one night before our Ruta Puuc road trip! "

"Excellent! Room spotless. Staff very polite. Thank you Lodge staff, 😊 "

"Room has windows on all sides, and mine had other rooms all around. Folks were walking around at night and early in the morning with lights. I didn’t sleep well. Breakfast was fine, but not great. "

"Super close to Uxmal, and peaceful"