No restaurant, no bar, non-working air conditioning (no remote), nothing in the mini-bar, a lift the size of a matchbox (couldn't get in with suitcases)... how this hotel can be rated 10/10 is a mystery to me.
One of our party uses a wheelchair and, although there is a ramp, the adjacent car parking space is so close, we couldn't use it and had to bump up the steps instead.
The staff were OK-ish, though not what I would call particularly warm or friendly, but helpful enough to provide directions to a local ATM, supermarket and restaurant.
I was also asked how I was going to pay, despite having paid in full.
The room was what I would describe as "adequate", in that it was clean and contained the beds we expected but there were no tea/coffee making facilities provided.
All in all, we were not impressed.
