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Reviews of Best Western Pine Tree Motel

2.5 out of 5
Best Western Pine Tree Motel
12018 Central Avenue, Chino, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1002 reviews" "
Rating 8 - Good. 318 out of 1002 reviews" "
Rating 6 - Okay. 90 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

max lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast and front door parking in front of room
Stayed 3 nights in May 2024

10/10 Excellent

Gabriele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was extremely nice. Room was spacious and very clean. Breakfast was excellent!
Stayed 1 night in May 2024

8/10 Good

Dirk

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool old school motel...with a great breakfast. Only issue, the room smelled a bit musty (had 2 rooms...both with similar smell). Other than that...super clean, great pool area...nice staff... We stayed in the rooms with balconies. Fun to sit on the balcony and have drinks...
Stayed 1 night in May 2024

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price
Stayed 4 nights in Apr 2024

4/10 Poor

Sui Wing

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very outdated.
Stayed 3 nights in Feb 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay short of long term Always stay there when we travel to California!!! (Great staff)
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Ryder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with food places close. It was nice and quiet when we stayed with a good breakfast selection. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Frankie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, no noise, privacy
Stayed 2 nights in Mar 2024

6/10 Okay

Gerardo

Disliked: Staff & service
Costmer service could be better.
Stayed 1 night in Mar 2024

10/10 Excellent

Corina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in & out by friendly staff. Quiet & very clean. Complimentary breakfast is average. No issues.
Stayed 1 night in Mar 2024

8/10 Good

Xiaoyi

Stayed 3 nights in Feb 2024

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay and very glad that we chose Best Western Pine Tree Motel. We would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay! Very clean and quiet. Good neighborhood and easy to access location. Will stay again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Kris, Chino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2023

10/10 Excellent

Gio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a perfect area. Lots of food options nearby and easy location near the freeway. Would definitely stay again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Nice little hotel. Looks like your typical small hotel from the outside, but appears to have been remodeled. Clean and modernized rooms were a nice surprise. Reasonably good breakfast and an attentive staff. Good value for the price.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mohammad

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rithika

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious and the staff were helpful. The property is also close to shops and the highway.
Stayed 3 nights in Dec 2023

10/10 Excellent

Phyllis, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge room with so many amenities! Very clean and quiet. The breakfast was terrific with many choices. The staff was very friendly. I'll definitely be back when in the area.
Stayed 1 night in Dec 2023

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often for work and such. But every time it’s a pleasure! Quick check in, great parking where I never have to worry about damage or scratches, great breakfast and easy things in walking distance to eat. Plus I can get gas before hoping on the freeway to go home.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and the people are super nice. Breakfast was fantastic on both of my day stays.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an a good location safe quiet, very clean, staff very friendly. Bed was comfortable, big rooms.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times when I am in the area. Always my first choice
Stayed 2 nights in Nov 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel very much, not a bad thing about it. Rooms were comfortable and clean. Breakfast every morning was amazing with lots of variety. The employees were very welcoming and friendly. The whole vibe of the place was great and very well kept, like old school hollywood but all redone on the inside.
Stayed 7 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel, very clean and great staff!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 Stars
The room was very clean and hospitable. The staff was very nice and welcoming as well. It was one of the best hotels I have ever stayed at!
Stayed 2 nights in Nov 2023

6/10 Okay

Omar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Stay
It wasnt too pleasing. First the AC would blow out dust consistently everytime it was on. And second at night the door doesnt completely close leaving a pretty big crack in the bottom allowing cold air to come in while sleeping. I have a few pictures of that. Plus a lot of the breakfast items were really stale.
Stayed 2 nights in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was only one night but it was quiet and convenient for the shops around the motel
Stayed 1 night in Oct 2023

10/10 Excellent

Franne

Liked: Amenities
clean spacious room nice bathroom
Stayed 1 night in Oct 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Melyssa

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stay was okay. Bathroom door was difficult to open and close. Also staff made a mistake and our cards deactivated after one day even though the stay was for 3 days. Will not be returning.
Stayed 3 nights in Sep 2023

10/10 Excellent

Myungha, Fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Myungha, Fontana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food good, staff’s excellent, bed excellent, spacious room, quiet, easy parking…
Stayed 3 nights in Sep 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, kind, and considerate. The rooms looked very nice, the bedding was comfortable, and it is located in a very convenient area surrounded by everything you might need during your stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Wanda

Stayed 1 night in Aug 2023

8/10 Good

LISA

Stayed 1 night in Jul 2023

4/10 Poor

brandon

Business traveler
Disliked: Property conditions & facilities
Cold showers,had hotter water at motel 6,small window a/c
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Stayed 3 nights in Aug 2023

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Yijung

Stayed 1 night in Aug 2023

4/10 Poor

Yesenia

Business traveler
Disliked: Property conditions & facilities
switched 3 rooms for 1 night stay...
switched room 3 times, first room had sewage smell too strong to tolerate, 2nd room was next to a smoking room and smelled like a smoking room although it wasn't, 3rd room was fine but by then it was too much effort to get situated...
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Amazing loved it there
Stayed 5 nights in Jul 2023