Guest Houses in Chimaltenango Department

"El propietario es muy agradable y atento. Muy recomendable."

"Lindo hotel, buena atención, habitación limpia y cómoda. El administrador muy atento y flexible. "

"The four bed room house was amazing, the staff is friendly and helpful, most of all the view of the mountains and lake are a wonder to wake up to in the morning. Downside is a boat is the only why to reach it, do not follow the GPS up the mountain, stop at the pier. The stairs up from the dock up to the house are in water and will move with the waves, the dock will move too. "

"Good staff. The entra e to the hotel has a lot to desire of. "

"Great place, friendly staff"

"Conveniente "

"Quiet ,clean safe pleasant."

"We had quite mixed feelings about our stay here. First of all the fact that you can only check in between 14 and 18 didn’t say in our confirmation email. I can see that it says in the app but it’s not stated everywhere. We arrived at 20.30 after we had to spend some time at the airport filing reports for lost luggage. The place is kind of secret without any signs or anything. We asked around in the neighborhood about where it was but nobody had heard about it. After trying three different...

"It’s a beautiful homey property with very kind and helpful owners! The breakfast is delicious! It’s a bit on the quieter side but would definitely recommend!"

"Casa de Don Moncho refused to allow us to check in because our bus from Managua arrived late. They left us stranded late at night without a room. I've lodged a complaint with INGUAT (the Guatemalan tourism department) and learned that this hotel IS NOT A LICENSED HOTEL and DOES NOT HAVE THE PERMITS TO OPERATE AS A HOTEL IN ANTIGUA. Now the hotel is keeping my money instead of reimbursing me for the 14 nights they denied me. Tip- there are LOTS of hotels in Antigua, find another one."

"Detailed room felt like i was in a expensive hotel. Very kind staff provided rides to the airport. "

"This quaint hotel is conveniently located within a 5 - 10 minute walking distance to Central Park, La Merced, El Arco de Santa Catalina and plenty of good restaurants. The staff is friendly, attentive and helpful with directions and general questions. The common areas such as the kitchen, patio and main floor restroom are kept very clean. Second floor passageway has an extraordinary view of el Volcan de Agua. Shout out to Roxana and Cesar who manage the front desk. They're communcative and...

"This property does not communicate. They say they offer airport shuttle service, but you cannot coonect with the to book it. They do not respond to messages through Expedia Help, and they do not answer the phone on Expedia help. They have a limited window to check in. They obviouslu have no interest in guest service!"

"No respetan las reservaciones hechas en la aplicación "

"We arrived on the day of our booking and the manager of the hotel told us that they don't work with Expedia. I had a text and email confirmation of our booking and he told us that does not matter. He told us his hostel was completely full and did not care to help us at all. They also advertise as having free parking, and when we arrived he told us the hostel does not provide parking. Very bad customer service, completely unorganized and not helpful."

"Es una estafa el Hotel ya no existe y no me han devuelto el Dinero tengan cuidado con esta pagina"

"It was a scam. When we showed up at the location it was supposed to be at, there was an elementary school. When we called the number in the contact info, a woman answered who had no idea what this place was and all of the locals we asked for help didn’t know the place either. "

"El hostal no existe!!!"