Hotel y Aguas Termales de Chignahuapan
3.5 star property

Comfortable hotel with full-service spa and free water park access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel y Aguas Termales de Chignahuapan

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Water park
Club Room | Individually furnished, desk, blackout drapes, free WiFi
Restaurant
Lobby

Overview of Hotel y Aguas Termales de Chignahuapan

8.4

Very Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is NT$5,154
Price available on 2024/4/14

Explore the neighborhood

Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300
  • Popular LocationChignahuapan Downtown Park11 min drive
  • Popular LocationQuetzalapan Falls16 min drive
  • Popular LocationTuliman Waterfalls20 min drive
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Room options

Junior Room

cleanliness

Highlights

Individually furnished
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
Wardrobe or closet
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

cleanliness

Highlights

Individually furnished
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
Wardrobe or closet
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Chignahuapan

Located in Chignahuapan, Hotel y Aguas Termales de Chignahuapan is in the mountains and on a river. The area's natural beauty can be seen at Chignahuapan Downtown Park and Quetzalapan Falls, while Casa del Axolote and Tres Juanes Museum are cultural highlights.

What's nearby

  • Chignahuapan Downtown Park - 11 min drive
  • Parroquia de Santiago Apóstol - 11 min drive
  • Basilica of the Immaculate Conception - 11 min drive
  • Quetzalapan Falls - 16 min drive
  • Tuliman Waterfalls - 20 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 138 min drive

Restaurants

  • Mi Ranchito restaurante Chignahuapan - 12 min drive
  • El Rincon Mexicano - 10 min drive
  • Taquería "El Portal - 11 min drive
  • Farfalla Café - 10 min drive
  • Restaurante la Puerta - 11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly hotel by the river
Consider a stay at Hotel y Aguas Termales de Chignahuapan and take advantage of free water park access, a terrace, and shopping on site. Treat yourself to a massage, a body scrub, or a body treatment at SPA, the onsite spa. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Hot springs on site, an elevator, and smoke-free premises
  • 3 meeting rooms, a banquet hall, and a reception hall
Room features
All 65 individually furnished rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Spring water tubs and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Daily housekeeping

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (4,750 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot spring
  • Hot springs open from 7:30 AM - 6:00 PM
  • Hot springs water temperature - 122 ºF
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer on request
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual furnishings
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hotel y Aguas Termales de Chignahuapan?

As of 2024/3/28, prices found for a 1-night stay for 2 adults at Hotel y Aguas Termales de Chignahuapan on 2024/4/14 start from NT$5,154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel y Aguas Termales de Chignahuapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Aguas Termales de Chignahuapan?

Self parking is free at this property.

What time is check-in at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel y Aguas Termales de Chignahuapan?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel y Aguas Termales de Chignahuapan located?

Located on a river, this family-friendly hotel is within 6 mi (10 km) of Parroquia de Santiago Apóstol, Chignahuapan Downtown Park, and Quetzalapan Falls. Tulimán Waterfalls and Casa del Axolote are also within 6 mi (10 km).

Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 80 reviews" "
Rating 8 - Good. 19 out of 80 reviews" "
Rating 6 - Okay. 10 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 5 out of 80 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

martin

Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No coffe in the roon
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.
Stayed 2 nights in Oct 2022

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Mari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Está bien, sin embargo es muy costoso para lo que es, aún para ser temporada alta.
Stayed 1 night in Jan 2024