5/5 Excellent
Verified traveler
2021/7/16
Stayed 2 nights in Jul 2021
Hotel Los Portales Chignahuapan
Photo gallery for Hotel Los Portales Chignahuapan
Overview of Hotel Los Portales Chignahuapan
Hotel Los Portales Chignahuapan
4.8/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Pet friendly
- Restaurant
- Housekeeping
- 24/7 front desk
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
Primera de Santos Degollado 8 centro, Chignahuapan, PUE, 73300
Explore the area
- Chignahuapan Downtown Park1 min walk
- Casa del Axolote2 min walk
- Parroquia de Santiago Apóstol3 min walk
Choose dates to view prices
About this area
Chignahuapan
Located in Chignahuapan, Hotel Los Portales Chignahuapan is in the city center. Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Chignahuapan Downtown Park and Quetzalapan Falls.
What's nearby
- Chignahuapan Downtown Park - 1 min walk
- Casa del Axolote - 2 min walk
- Kiosco Mudéjar - 2 min walk
- Parroquia de Santiago Apóstol - 3 min walk
- Basilica of the Immaculate Conception - 3 min walk
Restaurants
- TAQUERIA Y JUGOS EL PORTA – Open daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- 1 restaurant and 1 coffee shop/café
- Free daily reception
Family friendly
- Soundproofed rooms
Conveniences
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Handrails in hallways
- Handrails in stairways
- Lever door handles
- Roll-in shower (select rooms)
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 36-inch Smart TV
- Cable channels
- First-run movies
Outdoor space
- Yard
More
- Access via exterior corridors
- Individually furnished
- Laptop-friendly workspace
- Local maps
- Restaurant dining guide
- Soundproofing
Similar properties
See similar properties
Chignahuapan
Hotel
Family friendly
Guest rating 4.5+
3 star
Parking included
Pet friendly
Policies
Check-in
Check-in from 3:00 PM - 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 200 per pet, per night
Dogs and cats welcome
1 per room (up to 132 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: MXN 200 per pet, per night
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Los Portales Chignahuapan
Hotel Los Portales Chignahuapan Hotel
Hotel Los Portales Chignahuapan Chignahuapan
Hotel Los Portales Chignahuapan Hotel Chignahuapan
Frequently asked questions
Overall score and ratings
4.8
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.0/5
Amenities
4.7/5
Property conditions & facilities
4/5 Good
Alfonso
Traveled with family
2021/4/16
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
4/5 Good
Ana
Traveled with family
2021/11/15
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Danae
Traveled with family
2021/9/22
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
5/5 Excellent
Carlos J
2021/8/11
Stayed 2 nights in Aug 2021