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Hotel Los Portales Chignahuapan

Photo gallery for Hotel Los Portales Chignahuapan

Featured Image
Balcony
Premium bedding, down comforters, pillowtop beds, individually furnished
Premium bedding, down comforters, pillowtop beds, individually furnished
Premium bedding, down comforters, pillowtop beds, individually furnished

Overview of Hotel Los Portales Chignahuapan

Hotel Los Portales Chignahuapan

3 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Primera de Santos Degollado 8 centro, Chignahuapan, PUE, 73300

Explore the area

  • Popular LocationChignahuapan Downtown Park1 min walk
  • Popular LocationCasa del Axolote2 min walk
  • Popular LocationParroquia de Santiago Apóstol3 min walk

Choose dates to view prices

About this area

Chignahuapan

Located in Chignahuapan, Hotel Los Portales Chignahuapan is in the city center. Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Chignahuapan Downtown Park and Quetzalapan Falls.

What's nearby

  • Chignahuapan Downtown Park - 1 min walk
  • Casa del Axolote - 2 min walk
  • Kiosco Mudéjar - 2 min walk
  • Parroquia de Santiago Apóstol - 3 min walk
  • Basilica of the Immaculate Conception - 3 min walk

Restaurants

  • TAQUERIA Y JUGOS EL PORTA – Open daily.

About this property

Hotel Los Portales Chignahuapan

3-star Colonial hotel near Chignahuapan Downtown Park
A restaurant, a coffee shop/café, and concierge services are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. All 5 soundproofed rooms feature free WiFi and pillowtop beds. Smart TVs with cable channels and first-run movies provide a bit of entertainment, and guests will also find comforts like premium bedding and pillow menus.
Hotel Los Portales Chignahuapan offers 5 accommodations, which are accessible via exterior corridors. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 36-inch Smart televisions come with cable channels and first-run movies.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • Free daily reception

Family friendly

  • Soundproofed rooms

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch Smart TV
  • Cable channels
  • First-run movies

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Dogs and cats welcome
1 per room (up to 132 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Los Portales Chignahuapan
Hotel Los Portales Chignahuapan Hotel
Hotel Los Portales Chignahuapan Chignahuapan
Hotel Los Portales Chignahuapan Hotel Chignahuapan

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 9 out of 11 reviews
5 - Excellent 82%
Rating 4 - Good. 2 out of 11 reviews
4 - Good 18%
Rating 3 - Okay. 0 out of 11 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 11 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 11 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.0/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para pocas noches de hospedaje. El personal es muy amable, pero no hay buen internet.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy buenas condiciones, la limpieza es buena, creo que pondría amenizases dentro de la regadera y algún extractor para liberar el olor a humedad del baño; la atención del personal excelente. En general me llevo una grata experiencia y seguro vuelvo. Muchas gracias!
Stayed 1 night in Sep 2021

5/5 Excellent

Stayed 2 nights in Aug 2021